Cannot update from windows to windows 8.1 8.0 pro
Pls help, cannot be upgraded to win 8.1... I have attached screens... any help wud be dandy... Thanks :)
Hi Patricia,
Thanks for the detailed information on the issue. I understand the inconvenience caused to you. Let me help you with this question.
This problem may occur due to conflict of third-party application.
I suggest you follow the methods below and check if it helps.
Method 1: Perform the clean boot and try to upgrade the operating system
Perform the clean boot that helps determine if third-party applications or startup items are causing the problem.
How to perform a clean boot in Windows
http://support.Microsoft.com/kb/929135/en-us
Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
Method 2:
This will certainly help you please go from the link below.
Upgrade Wizard: FAQ
http://Windows.Microsoft.com/en-us/Windows-8/Upgrade-Assistant-download-online-FAQ
Upgrade to 8.1 Windows: FAQ
http://Windows.Microsoft.com/en-in/Windows-8/upgrade-to-Windows-8
Update to Windows 8.1 of Windows 8
http://Windows.Microsoft.com/en-us/Windows-8/update-from-Windows-8-tutorial
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
Thank you
Tags: Windows
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