Cannot update or download anything from Microsoft

I have windows XP pro 32
I had problems with the updates and downloads from microsoft. It seems that I can not download anything from microsoft, MSN to the service pack of windows update I tried to download recently. When I click 'Download' the Web page just says I can't connect. The problem is not intermittent its recurring. I tried to email microsoft several times and the problem still has not been resolved. Common mistake, I'm getting 0x80072EFD, this is the info from the microsoft Web site gives about the error.
-2147012867
ERROR_INTERNET_CANNOT_CONNECT
I tried net stop wuauserv & net start wuauserv in cmd. I also tried ipconfig/flushdns. I disabled all my third-party anti-virus software. I tried to access %windir%\system32\drivers\etc\hosts Notepad in Notepad, but it says that the file is not found, and I tried to rename the Software Distribution to SDold. I tried everything that was suggested to me, and nothing has worked.

It is possible that a 3rd party anti-spyware, firewall, web Accelerator program, program of security/antivirus Internet and/or a proxy server interferes with the Services Windows Update (SVCHOST) to access the Internet.

Suggest you add the Windows Update Web site addresses to the list of exceptions / allow
http://*. Update.Microsoft.com
https://*. Update.Microsoft.com
http://download.windowsupdate.com

If that does not help, check that the Windows Update Service can connect to Internet via ports 80 and 443.

You may need to consult the documentation of the individual programs for further instructions.

TaurArian [MVP] 2005-2010 - Update Services

Tags: Windows

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