Cannot upgrade ssd on a Dell Inspiron 15 7000 series (2015)

I bought the model with 1 TB harddrive and a core i7. I recently bought a Kingston ssdnow v300, but was not able to connect to the storage array. Apparently, the ssd is too big. I'm so confused because the ssd is supposed to be 7 mm thick and 2.5 inches in size. Y at - it a trick that I could use to do the upgrade? Dell offers installation service? Thank you

Hi Andresvadillo,

A picture is worth a thousand words. Maybe you could attach a photo showing the SSD with HDD support, so that we can see what is not working.

Tags: Dell Drives

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