Cannot use fax function after rename the name of the printer

I have an MFP HP LaserJet M1536DNF connected by network.  I have run the full setup package by the CD of the product, or on the web, complete update install the driver package.  The problem is the default printer name after installation as like "HP LaserJet 1530 MPF Series PCL 6" and can not be changed through the installation.  When I tried to change the printer name on the windows 'Printers and faxes', he managed but the fax doesn't work anymore after that.  It says probably 'impossible to find or connect the printer' after I click the fax or print the document to the fax printer.  However, I can still use the printing function after the name change.  The only way to solve now is to uninstall all and reinstall again, even I tried to rename back the name exactly for the name of the printer.  I use Window XP Pro SP3 with .net Framework 3.5 already up-to-date.  Thanks for the tips.

Hi Cheetah12,

Sorry to misunderstand.  I mean there is no option to not rename the printer when you run the complete package installation wizardfirst, but not the fax configuration wizard.

In fact, I must mention once again that I have can print and scan even I renamed the printer.  Things I can't do the HP Send Fax or fax HP Setup Assistant and so, which means my fax machine was not working properly.

Therefore, I follow the document from HP that you post step by step and of course the diagnosis by downloaded HP Print result and doctor Scan for both printing and scanning are in good health, all in green light!  But cannot always solve the problem of the fax.

However, I finally found my way to solve the problem, which is just rename back the original printer name in the registry.  As a result, the printer in "Printers and faxes" which always shows the famous name, but actually running with the original name of the printer.

In any case, thank you for your kindly help and fast track.  But I suggest there should be a direct way, like having an option to rename the name of the printer while the first installation wizard on your next updated version.  This will certainly help users who have to install 2 or more of the same model printer, to indicate which printer works easily.

Tags: HP Printers

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