Cannot use 'lab1' host because the host CPU is not compatible with the judgment of the virtual machine suspend state.

I see that this error was mailed here, but can't seem to find a position with a resolution.

We use Lab Manager 4.0.4 and just upgraded the hosts in our laboratory.  Before updating to ESXi 4.1 ESX 4.0 u1, we cancelled all VMs in all configurations.  There is none who were suspended, they were all turned off.  We have improved vcenter 4.0 to 4.1 as well.  We moved from a dell poweredge 1950 with two quad core intel L5410 to a r610 with two quad core intel processor E5506.

When I try to turn on some of the lab configurations (our VM models all work fine), I get this error:

  • Cannot use 'lab1' host because the host CPU is not compatible with the judgment of the virtual machine suspend state.

I threw the State for the lab configuration (even if it was turned off and cancelled) and still get this message.  I guess the processor architecture of these chips is quite similar, and both are Intel.

If I go into this directory of Manager of laboratory inside the data store for one of these virtual machines that does not light and add to the inventory, he turned and starts fine on my server esxi 4.1.  So how do Lab Manager to get account it's well deploy and start it?


Hey billk.

Although not supported completely, you can solve it by going to the SQL of Lab Manager database.  Make sure that you back up your database before you do anything like that.

Open the table "fsdir" and corresponds to the dir_id with the id Lab Manager VM.  Once you find the relevant line, change suspend_proctype_id to null (Zero-Ctrl).  You can do this while Lab Manager is still running.

The results can be unstable (i.e. Windows can crash if it was a drastic change of CPU), but at least you look at a hard reset.  The bat reset certainly not being able to return to the previous state.

Also note that while Lab Manager does not include CVS, if you activated, your virtual machines still work in CVS mode.  If you have a mixture of heterogenious of hosts in a cluster for Lab Manager, you can see this question pop up a lot.  There is absolutely nothing wrong with take back the virtual machine because of the VCA, but Lab Manager thinks otherwise and prevents it.

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