Cannot use my Creative cloud products because I am constantly having to reactivate my membership by updating my credit card. It is already updated.

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• My purchase is that creative cloud is a ° 16034007400 at the date of renewal, there was problems with the credit card, but the tax has been paid in January. So far I can't use the program or any of its components without Adobe me any explanation on why I

  My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
  Why not allow Use Adobe Creative Cloud?

  : Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Hello. Download Creative cloud on my computer while my friend he bought as a gift with his credit card on her computer?

  Hello.

  My friends want to buy Creative cloud for me on his computer while I want to download on the computer of mine. Can someone tell me if this is possible? Or do I have to by it by myself with my own credit card?

  Thank you!

  Hi Kelly,

  The CC from Adobe is specific to the Adobe ID under which the license is purchased.

  You can activate the same license on 2 machines using the same Adobe ID.

  For more details, contact Adobe sales.

  Kind regards

  Sheena

• My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5

  My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5

  Please let us know your operating system.

  Concerning

  Megha Rawat

• Come and cancel my subscription to cloud creative because I had to format my note to some six months earlier and never had to use the creative cloud and why I want to cancel has already taken one year of my signature and continues to fall on my credit car

  Come and cancel my subscription to cloud creative because I had to format my note to some six months previously and never had to use the creative cloud and why I want to cancel has already taken a year of my signature and continues to fall on my credit card I pay not use.

  This is my reason to cancel this subscription.

  Look through the following links and use the chat options or by phone (when they are available - not usually the weekend), so necessary for your situation:

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  https://forums.Adobe.com/thread/1703848

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails try using another browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb Governments

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

• I have adobe id and track a version of lightroom. my career is over. I can use it either, but I also can not download lightroom via my creative cloud again because I have already. so now I can't download and I can't use it

  have adobe IDs and track a version of lightroom. my career is over. I can use it either, but I also can not download lightroom via my creative cloud again because I have already. so now I can't download and I can't use it

  Try: convert Creative Suite 6 members creative cloud applications

• I have to be online to use the creative cloud

  I have a question. Do I have to be online to use the software? I really don't like to keep my internet connected all the time because I have a little annoying brother who needs to be "gaming"... will be my product stop working once I disconnect?

  Angieh42372689 if you restore your computer to factory settings, then it is likely that the previous data, or installed applications will be deleted.

  You can find details on how to reinstall the Adobe applications provided with your membership to download and install Adobe Creative Cloud applications .  You will want to use the creative Cloud of Adobe desktop application to download and install the applications after the factory restore.

• PC W7 cannot close the creative Cloud application

  Does anyone know why my pc W7 cannot close the creative cloud application when I stopped my pc?

  When I want to shut down the pc, I always have a message and must close the creative application Cloud by force (I don't know the passage of law).

  THX!

  This seems like a minor issue, so I recommend leaving her alone and allowing victory to force her to stop.

  You can also open your Preferences cc dialog box and not start cc when you connect if this prompt mind.  Just run the application cc, at most once a month.

  and if you want to solve the problem, you would probably need to uninstall any cc including the application office, specific to the use of the Adobe Creative Cloud cleaning tool to solve installation problems , restart your computer and reinstall the desktop by https://creative.adobe.com/products/creative-cloud application

• How do Lightroom 4 5 Lightroom without using the creative cloud?

  I have Lightroom 4 and I am interested to upgrade to 5 of Lightroom, but I don't want to use the creative cloud because I can't afford long-term monthly payments. So, how to pass without using the creative cloud? Is it possible to do this through Adobe, or should I buy it elsewhere? Thank you!

  You access this page: products

  and buy the upgrade to LR 5

• I cannot open the creative cloud what can I do?

  Can I use my creative cloud is not open I already reinstalled and tried everything... and the funniest in control of system I can not uninstall... I have to because that remove adobe Ornder...

  Translated with Google Translator

  You are unable to uninstall Adobe Creative Cloud app?

  If so, you can try once CC Uninstaller:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

• locked out using my creative cloud programs. Said the newspaper on two computers that I am. Received the new computer.

  locked out using my creative cloud programs. Said the newspaper on two computers that I am. Received the new computer.

  The total number of activations are intact, because you have disabled the Cc from all machines. Due to frequent activation there is a system error, please try to activate after a certain time.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Concerning

  Stéphane

• Hello. I do not understand what that error for Adobe Illustrator and Adobe Muse creative cloud products: I open the app and they are closed today. In the writing of Muse: app error #1009 in Illustrator just closed.

  Hello. I do not understand what that error for Adobe Illustrator and Adobe Muse creative cloud products: I open the app and they are closed today. In the writing of Muse: app error #1009 in Illustrator just closed.

  Please check:

  TypeError: Error #1009: cannot access a property or method of a null object reference.

  Adobe Flash Player Error #1009 Windows 8.1

  TypeError: Error #1009

  Flash Player ' TypeError: Error #1009: cannot access one - Microsoft Community

  It seems to be an error in the Flash Player rather than illustrator.

  Concerning

  Stéphane

• CAN´t find my serial number for my creative cloud products

  CAN´t find my serial numbers for my creative cloud products

  Creative cloud do not use serial numbers, but if she seems to ask on the one hand, see also this link: https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

• Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (I need at the moment because)

  Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (which I need at this time because they require the serial number). I have already produced cs6. is this technical problem in adobe or what?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ

• I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).