Cannot use/register LR 6 after the upgrade to Windows 10

Good evening

Using Lightroom 6 DESKTOP application (no CC or clouds) on Windows 10.

I upgraded my Windows 7 to Windows 10.

I did not have to 'turn off' my computer before proceeding with the installation,

Now, I try to reinstall Lightroom 6 and I get the message:

"The xxxxxxx serial number is already in use by the maximum allowed value of computer.

You must disable another computer or provide a different serial number... "

I can not find on the Adobe web site where I can disable or reactivate my LR6 serial number to use on Windows 10.

6 of Lightroom is already installed and enabled on my Mac Book Air (and works); As far as I KNOW, I can use the same serial number on my Mac laptop and my Windows desktop computer.


Where should I go to the adobe web site to see which computer are enabled so that I can clean that?


Thank you


Max.


HI Mel,

I have reviewed your account and sent you a private message.

Please go back to a private message.

~ UL

Tags: Photoshop Lightroom

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