Cannot use the printer keys.

HP C6380 all-in-One printer. When you try to scan an image to a file on my computer, I try to use the buttons on the printer, but I just got the message: "Try to start the scan of computer." He won't do anything else. All these nice buttons on the printer and it won't let me use it. Any thoughts on how I can get this thing to scan using the buttons on the printer?

Windows XP Pro. No significant change to my system. Dell Gen5 XPS computer.

Hello Dave49,

I have not used the feature to scan with this printer, but I wonder if we can change the way that reacts the button.

See if you can change the button settings to achieve a more desirable result

In the HO Solutions click settings , click scanning settings , click the settings button and then click the tab for the scanning front panel buttons . Read the options and then create settings that you want.

Tags: HP Printers

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