Cannot use the printer wireless

I use Windows 7 and my computer is connected to the internet. I can't print wireless, I was able to before but not now. The printer is wireless and shows that it is connected. I tried to reinstall the printer, following the programs in case of problem, but everything for nothing. I was able to print a test page, but it happened once and now nothing prints. Another computer has no trouble printing to the same printer.

What is the brand and model of the printer?

How it shows that it is connected?

What is the brand and model of your wireless router?  Please, look at the label on the back or the bottom of the unit and include any version of the material mentioned.

This problem occurs quite frequently with wireless printers, usually when the printer has been turned off for a while during which other devices are connected to your wireless LAN.

Printers almost all (if not all) are configured by default to automatically get an IP address from your router wireless.  When you initially installed the printer, Windows found the printer to this IP address and set up the printing system to direct its output to this IP address.

If during the time that the printer is turned off you connected to other wireless device (for example, another computer or smart phone), the router can assign the originating IP address to the other device.  The router will then assign a new IP address to the printer.  The problem is that Windows is always configured to print to the original IP address... but the printer is no longer there.

The solution is to assign the printer an IP fixed or 'static' instead of him to use its default value to obtain an IP address automatically.

To confirm the diagnosis above, read the manual of your printer and either print a configuration page or use the LCD of the printer (if she has one) to show its current IP address.  Write it down.

On the Windows 7 computer that does not print, open devices and printers.

Select (click) any printer.

Click on 'Print server properties' on the toolbar at the top of the printers and devices window.

Select the "Ports" tab

Scroll the list of 'Ports on this server' until you find the one for your printer.

Expand the 'Port' column until you can see the full IP listed for your printer.

If the IP listed here is different from the IP address by your printer, you will need configure the printer to use a static IP address.  If the IP address here is the same one reported by the printer, you have a different problem.

Tags: Windows

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