Cannot use the touch buttons on laptop

I have a Pavilion dv6 computer with windows 7 and all recently, tactile buttons (button wifi, mute button and volume slider) are not on.  I can't use them at all.  I had this problem a few years back and it turns out to be a hardware problem, but I was also able to resolve the problem by resetting the bios.  Problem is that I forgot how to do this.  Someone has suggestions on this problem and is there anyone who can tell me how to reset the bios?

Thank you!


Do a hard reset:

1 disconnect all devices and remove all USB devices and multimedia cards.

2 disconnect the power adapter, remove the battery and then press in and hold the button for at least 1 minute.

3 reconnect the power adapter (do not connect the battery), press the power button and check is your problem is resolved or not.

Tags: Notebooks

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