Cannot use the trial version.

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• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I bought creative cloud but I use the trial version

  Hello.

  Last month, I bought Creative Cloud Student and Teacher Edition for one year. I used the trial version for a month and it expired today, but now I can't use the full version. My membership details said that I indeed bought the CC, but it doesn't seem to work. The account is the same, everything seems as it should work. Unfortunately, this isn't. When I enter the redemption code, it says that the code has already been done. Can someone help me?

  I have a MacBook Pro 13 "mid-2012.

  Hello

  I have the fix, been makes me crazy, so had to go at the bottom of this, follow these steps (on Mac):

  Go / go to the folder / and Type ~/Library

  Next opening of Application Support / Adobe / OOBE

  Place opm.dp in the trash, make sure that you have to empty it if you cannot you must ensure all Quit creative cloud applications include Creative Cloud Desktop Application

  Then go / go to the folder / and type / library

  Next opening of Application Support / Adobe

  Scroll down and rename SLCache to SLCache_old

  also rename SLStore to SLStore_old

  That's all. Launch no matter what Application of CC, will launch the Application Manager, click to register, sign in, then the application should open without any problems

• return a photo using the trial version

  I use the trial version of photoshop.  I want to return my picture, but when I go to turn it won't let me choose.  Is this is the trial version of bc?  If this is not the case, how do I flip my photo?

  Hi, Proffitta. Welcome to the forums.

  You might be looking at the wrong place. If you are looking in the Edit menu, that will transform the current layer, which is probably the background in your case. It cannot be transformed until the layer has been transformed into a standard layer (Layer > New > layer).

  

  However, if you are simply looking to reverse the entire image, this can be done by going to: Image > Image Rotation > Canvas Flip Horizontal/Vertical.

  

  I hope this helps!

• I am using the trial version of adobe photoshop. I want to buy it later not within the period of 4 months. So, how can I cancel my payment option

  I am using the trial version of adobe photoshop. I want to buy it later not within the period of 4 months. So, how can I cancel my payment option

  Hi mohammadr42362249,

  I see that there is no update on your account payment information.

  You can always contact our sales team customer care and make a purchase for the new http://www.adobe.com/products/request-consultation/marketing-cloud.html here

  https://helpx.Adobe.com/contact.html

  I hope this helps!

• I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

  I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

  Hello

  Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if this was helpful.

  Thank you

• Yesterday I bought an association the annual creative cloud I was using the trial version of After Effects. "When I click on the"software license"a window appears saying"login required"I clicked on"sign in"another window appears saying:

  Yesterday, I bought an association the annual creative cloud

  I used the trial version of After Effects.

  When I click on the "software license" a window appears saying "login required" I clicked on "sign in".

  Another window appears saying: 'In subscriprion found '.

  What I do to solve?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  If this isn't what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

  If that's what you expect,Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• I use the trial version of Photoshop and Illustrator, when I click on the buy now button nothing happens

  Hi I'm using the trial version of Photoshop and Illustrator, when I click on the option buy it is not downloading.

  Try another browser or clear your adobe.com cookies

• I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one

  I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.

  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
  Nicos

• I use the trial version of CS5 version, two years ago. I was deleted from my computer after using the program. Now, once again I want to install a trial version of CS5 on my computer. I want to improve my program information. That copyright law is there a

  I use the trial version of CS5 version, two years ago. I was deleted from my computer after using the program. Now, once again I want to install a trial version of CS5 on my computer. I want to improve my program information. That copyright law are there downsides to the wonder of Adobe?

  Hello

  Please Download CS5 products

  But you can only use it as a trial for a limited time unless you do not provide a serial number to activate the product.

  Kind regards

  Sheena

• I just subscribe Abdoulaye, and how to download or activate my subscription? I already use the trial version, you can help me English. Thank you

  and how to pay download or activate my subscription? I already use the trial version, you can help me English. Thank you

  If you had already installed the CC apps like tests, you can simply disconnect and reconnect with the good Email ID:

  Connect and disconnect activate Cloud Creative applications

  Feel free to ask, if you need additional help

• form using the trial version and it continues to repeat the information to a page (either first or last page) to all pages and deleted the contents entered in

  form using the trial version and he continues to repeat the information of a page (either first or last page) to all pages and remove the content that has been entered into.

  The fields with the same name will be the same content. You must change the names of the fields.

• I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?

  I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?

  Hi Juliana,

  I see an active subscription under your account, and it is to show only enabled on a machine.

  Please confirm if the issue is resolved?

  Kind regards

  Akshay

• I have tried, using the, trial version, creative, cloud, I, signed, until and started, the, download, download, is taking a long time, so, I, decided to cancel, she and buy, year, plan, pay, mont hly., I, started, download, creative, cloud, once again, bu

  I, tried, using the, trial version, creative, cloud, I, signed, until and started, the, download, download, is taking a long time, so, I, decided to cancel, she and buy, year, plan, pay, mont hly., I, started, download, creative, cloud, once again, but, downloading, was interrupted, by, ma, firefighters dau, by inserting, key usb, peripheral, in , the, USB port. , Could, not, I believe, downloading, I, signed, in, adobe, and now, tells me, that I, a, 30, day, trial, My, account, shows, that I have, I, p helps, my, first of all, every month, slice, but, I can only use a, trial, version, who, says, goes, e arentheses, 30, days., which can, I, do, for, get, the full, each year, the intention, version?

  Jacobm51486856 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to resolve the error of connection that prevents your membership being authorized.

• Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions?

  Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions...

  What should I do?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium