Cannot use, uninstall or reinstall HP Support Assistant

Similar Questions

• How can I uninstall and reinstall HP Support Assistant?

  I don't know if this software is installed in my computer.  There is a message telling me that there is a problem with HP Support Assistant, but when I click it says something like that is not available (the message or I don't know what /).  In addition, every time I try to check the levels an message telling me that HPBC is unable to launch.

  Any suggestions for fixes?  Thank you.

  Download and run the HP software Cleanup utility

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=OJ-11696-6&LC=en

  Download your support asst here:

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

• Reinstall HP Support Assistant

  My PC is a HP G5350UK running Windows 7 64 bit

  I'm trying to re instal HP Support Assistant, but so far have been unsuccessful.

  I downloaded and tried to run the sp44304.exe and the sp58919.exe that have been suggested in various links HPSA.  I'm prompted to replace the files I do, but then nothing happens.  Apparently I should be invited to check the box 'Yes' and allow the program to restart the computer.  Unfortunately, nothing happens.

  Anyone has any ideas please?

  Hello

  You are welcome

  I still believe that this problem is caused by a process of elimination is incomplete for a previous version of HPSA, or a corruption of the responsible registry keys from the configuration of the installation.

  Try the following.

  Download the installer for the latest version of HPSA again from the following link and save it in your downloads folder.

  HP Support Assistant - 58919.

  When you are done, open your Downloads folder and as before, right click on the installer, select Extract 7 - zip, select the files, and then click Ok.  Open the new folder sp58919 snippet and see you another installer called Setup - this right click and select new, 7-zip, select extract files and then click Ok.  Open the newly extracted file of configuration, made the titled low file right click ask to UninstallHPSA (with a size of 112Kb ) and select "Run as Administrator" to launch the uninstall routine.

  You will see probably not visual sign that this forum works, so leave the PC alone for a good 10 minutes - once completed, restart the computer.

  When windows has reloaded, your download all installers HPSA and extract clear Folders folder, and then download the following version and save it in your downloads folder.

  HP Support Assistant - 44304.

  One when you're done, open your download folder, click with the right button on the Setup, select Extract 7 - zip, select the files and then click Ok.  Open the new snippet sp44304 folder, right-click the low file entitled demand for UninstallHPTCA (with a size of 406KB ) and select 'Run as administrator' to start the uninstall routine.

  Yet once, you certainly will not see visual sign that this forum works, so leave the PC alone for a good 10 minutes - once completed, restart the computer again.

  Let windows load completely, then see if you can use Recovery Manager to reinstall your original version of HP Support Assistant - the procedure to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

  Recovery Manager - Windows 7

  This version installs Ok and if so, he runs well at the launch?

  Kind regards

  DP - K

• Impossible to reinstall HP Support Assistant HP Support 600.

  I uninstalled HP Support Assistance after he kept the opening with errors.  When I tried to reinstall the program I got the message, "system does not meet the minimum requirements. Update has been canceled (1602)

  Hello

  The error you describe is usually the result of the corrupted registry keys, then try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7 - Zip on the link below.

  http://www.7-zip.org/

  With 7 - Zip installed, right-click the HPSA installer you download earlier, select Extract 7 - Zip, select the files and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress this uninstallation attempt, then leave the PC slowing down for a good 10 minutes before restarting it.

  Open your download folder and delete previously "extract file" so that you end up with just the HPSA Installer.

  Now run Microsoft 'Fixit' on the link to install the new version of HPSA.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Now it installs Ok and if so, it works properly?

  Kind regards

  DP - K

• Cannot use uninstall CS6, error code 1

  I'm in a very frustrating situation. My copy of CS6 Web and Design premium has stopped working due to download carelessly a portable version of photoshop on a HDD in case, and makes somehow all my creative suite software deadweight. I get an error (see list above) code that says that I have to uninstall and reinstall the programs, but it's totally impossible A) I tried to restart, run the cleanup tool, run license recovery tool and even uninstall the traditional way, but it did not move and B) I don't have the original license because I originally got my license of a teacher who currently cannot install it again. At this point, I want to just delete every single trace of adobe software and start again with the creative cloud, but it's ALSO impossible for obvious reasons. What can I do exactly?

  Hello

  This might help: Flash CS6 error 1

  Kind regards

  Sheena

• Cannot install on windows 10 hp support Assistant

  Hey I can't install Assistant support hp 10, even after the execution of exe to administrate rights he gives Windows message please run as admin.

  Thank you

  @ShivamKrishn,

  Hello and thanks for the display on the HP support forums.  Please post back with your complete model and product number, so that I can point you to your page of software and drivers.  From there you can find if there is a version of the software released for Windows 10.  Here is a link to help you find your model number and product.

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c00033108

  Please post when you have a chance.  Thanks again for posting and have a great day.

• HP Support Assistant - uninstalled and reinstalled - now it does not work!

  My HP Support Assistant stuck on Create Restore Point.   Well, I followed your instructions for which has been published in many other threads and uninstall HP Support Assistant and re-installed, and now it won't do anything.  It opens upward and the button FOLLOWING is not highlighted if I click it nothing happens... it's totally useless now.  What can I do to make it work again?  Help! (see image below - all I can do is minimize, maximize, or close the screen.  FORWARD button does nothing!)

  My computer is only 1 year old and I run Windows 8-64 bit.  Never had a problem with it before, but tried the air upward and it got stuck about to restore, so I followed your instructions, rebooted after UN-installing and uninstall, now, it won't do anything.   I also tried to restore HP Support Assistant of the Recovery Manager and it's always the same: do nothing.  How can I get my updates now?

  I have a HP Pavilion p6 2310.  I have installed Windows 8.1, it is fair to Windows 8.  Thank you.

  Never mind... I fixed it myself.  I did a system restore before I uninstalled and reinstalled HP Support Assistant yesterday and now it works again!

• Why my HP support assistant keep crashing?

  HP Pavilion dv7-6175us notebook pc, Windows 7 64 bit

  I did not major changes, no new software or hardware installed (just the usual gazillion updates for each * beep * program and operating system)

  I tried to uninstall and reinstall HP support assistant several times, but still keep the same error message, something HPSA.exe experience a fatal error, blah blah blah, the end of the world running screaming into the streets.

  I find it amusing (not really, to be kind) the program designed to help with problems is one that has a problem, I need help.

  Daisy, daisy, give me your answer...

  Hey,.

  Even if you have already uninstalled reinstalled try this way for me.

• HP Support Assistant continues to ask me to restart my computer?

  Hello

  I am running Windows 7 64-bit on a Pavilion dv6. Today, I've been constantly see this pop up in the corner.

  I rebooted several times and it appears immediately after the restart.

  I also tried to install the last HPSA {Version 6.x} and he always does.

  What do I do?

  Thank you.

  Hello Codge.

  Have you only had problems after the update to open HP Support Assistant?

  Try to uninstall and reinstall HP Support Assistant.

  1. Click on your Start button.
  2. Type "uninstall a program" and press ENTER.
  3. Locate HP Support Assistant, right-click and select "Uninstall".
  4. Download the latest version of this site.
  5. Reinstall HP Support Assistant.
  6. Restart the computer and try disabling popup notifications once more.

  Let me know the result!

• HP Support Assistant does not not windows 8.1

  Hi, I have a laptop HP 15-g028ca, and when I click on HP support assistant I get an error message that says 'this application has encountered a serious problem and needs to close. Click OK to automatically restart the application. I tried to uninstall and reinstall HP support assistant and I still get the same error message.  I've attached a screenshot of the error message below. Thank you

  

  Hi, I did a complete restore of the system again and now it is fixed. I hope that it won't break again.

• HP Envy Phoenix 810-135qe: hp support assistant

  I get a message on my printer HP Support Assistant and I'm deleting it, but it is good no matter what I do.   I uninstalled and reinstalled HP Support Assistant, but it doesn't seem to help.

  My printer is a HP Envy 5530 all in one.

  Hi @jeanniespc,

  I would simply ignore the false reading of the HP Support Assistant software as uninstalling and reinstalling does not solve the problem.

  Thank you!

• HP Pavilion Notebook PC g6: HP Support Assistant Windows 10 questions

  Op system was previously bfr Windows 7 update to Windows 10 in Dec2015. Since then, have never been able to open HP Support Assistant. Am constantly pop-up "HPSF.exe has stopped working. The app has encountered a serious problem and needs to close. »

  I tried to uninstall HP Support Assistant, and I also tried to install latest HP Support Assistant without uninstalling the existing HPSA and the RRs, the following error message "the component you are trying to use is on a resource not available network. Click OK to try again or enter a different path to the folder containing installation pkg "HP Support Assistant.msi" in the box below. I found two files in my C: drive containing this file, but RRs andother error 'the path "C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}\HP Support Assistant.msi" was not found. ((Or I get another error that says that the file is not a valid installation for the product package)) Make sure you have access to this location and try again, or try to find the installation package "HP Support Assistant.msi" in a folder that can install the HP Support Assistant product. If I click on 'Cancel' and RRs another error HPSA "error 1714. Cannot remove the old version of HPSA. Contact the technical support.

  Need help, am at a loss on how to fix me:.

  My problem is finally solved! Thanks to another thread.

  http://h30434.www3.HP.com/T5/notebook-operating-system-and-recovery/HP-support-assistant-doesn-t-work-in-Windows-10/TD-p/5238243

  morgane_1771 suggestion to try revo uninstaller and then reinstall HP Support Assistant worked!

• 1000 HP Notebook PC: Cannot use mic internal after upgrade to win 10 Home 64-bit

  After the upgrade to Windows 7 Home Premium 64-bit for Windows 10 Home 64 bit on my laptop notebook PC HP 1000, Windows cannot hear the internal mic, I think that the signal of the microphone is too small. I can't use Cortana, Skype chat, or den. Windows says driver registration is still available and connected, but there is no signal recording.

  

  I have already uninstall and reinstall the driver from the site Web of Realtek and HP, but no effect. I also used Windows troubleshooting and HP Support Assistant, but he's still not normal.

  Can someone help me solve this problem. I really want to use all the features of Cortana.

  https://www.YouTube.com/watch?v=jOpS6GD0hZo

  the use of microphone and webcam even port so neither worked for me but this perfect working, I literally just pushed a little because I didn't do any damage, did not feel a click or something like that, but I did it with computer again and as soon as I saw him looking for drivers, I knew that it worked must be a bad design that it comes off like that

• The HP ENVY TS m7 laptop: how to make an HP Support Assistant icon to appear in the Notification area of the taskbar Windows 10?

  I am running Windows 10 (x 64) (build 10586) on my laptop HP ENVY TS of m7 with HP Support Assistant 8.1.40.3. I'm used to seeing the blue Support Assistant of circular background of question mark icon located on the right side of my taskbar Windows in the notification area, just to the right of the up-carat for 'display the icons '.

  However, about 2 days ago the Assistant to support automatically downloaded and installed the latest version of himself. The '? ' icon disappears from the notification area of the task bar and appeared to place on my desk. I clicked on the desktop, and then click icon on "PIN to Desktop". It pinned icon Assistant decision-making support on the left side of my taskbar with icons for Windows Store File Explorer and other icons open programs.

  I tried just dragging the icon Wizard help to the right of the Notification area of the taskbar, but that cannot be done. Please give me detailed instructions on how to get back the icon wizard helps to where I'm used to seeing.

  Thank you for your help.

  

  DavidPK wrote:

  Hello

  Another option, you may need to check is the following.

  Launch of HP Support Assistant.

  Click the gable of parameters to the upper right.

  In the following Panel, make sure the "show an icon in the taskbar" entry (see the option highlighted in the image below) is checked - if not, click in the box enter a tick, then click on the "Save" button.

  

  Kind regards

  DP - K

  Hello once again, David,

  Success at last! I uninstalled HP Support Assistant and reinstalled. After the installation, I found that the wizard help icon was now right of my bar Windows 10 tasks in the notification area, where I'm used to seeing. See the image below. If this topic is now closed.

  Thanks for all your suggestions and help, which helped my analysis of this problem and its possible solution.

  All the best wishes and cheers,

  Joel

  

• hpdv7 support assistant keeps crashing

  hpdv7 support assistant maintains if crush cannot keep uninstalling and reinstalling the software 3 weeks old computer help

  Hey Stellatundra,

  I recommend to go ahead with the installation, and if you need drivers, you should be able to look in the Device Manager and tell that were installed on your Pc.  Your Pc might have are upgrades that were available but were not installed on your Pc.

  This link should help the recovery.

  http://support.HP.com/us-en/document/c02058933

  It will be useful.

  Thank you