Cannot use Windows Update, firewall, Live games. Suspects of virus?

Hello

I am currently using an Alienware M17x and there are a few problems.

Recently, I downloaded a game requiring a signature in Windows Live games and order I had to update the client. However, Games for Windows Live could not update and gave me an error code of 0 x 80070424. I also got this same error code when I tried to turn on the firewall in pressinng the button "Use recommended settings" in the control panel > system and security > Windows Firewall page.

I then tried to manually install the Games for Windows Live client, but he couldn't do it because 'a required Windows component is disabled on your machine. I checked the fix for this problem in the Microsoft Web site, and he asked me to locate the "Background Intelligence Transfer Service' in my services, which has proven to be missing. Also, the automatic update service disappeared.

Another problem that I recently noticed was that audio files randomly the movies will begin playing while my computer is running. I first thought that it was a website or popup while I was surfing the net, but I closed all the programs I was running, and the noise continued to play. Goose bumps...

I did some reading, and the closest thing I can relate to this is the Conficker Virus, but I hope that it is something more easy to remove...

Any help is greatly appreciated, because this virus seems to be the stubborn type!

You may need to restore the factory settings, so be sure to back up any data you want to save while you still can.  In the meantime, here are some things you can try.

Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

-

Microsoft has suggestions and offerings to

http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

-

Moderator Forum Keith has a few suggestions along this line to

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

-

If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

-

You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type CMD in the search box, right-click on CMD. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

-

Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

`

When you get your system in good working condition, I invite you to back up your system up to an external hard drive and make it regular periodic updates.

-

I hope this helps. Good luck.

Tags: Windows

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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