Cannot view old messages on Thunderbird

Hello

I added my hotmail account to TB, but I noticed that it only downloaded messages in the Inbox that I already had. The old sent messages show up, unless it's a new message I sent after you add the account to the TB. Is there a way to fix this? I want to be able to view the previous messages.

Sorry if this question has already been asked. I'm quite new to TB and I have not found (or did not understand) the solution of questions in the forum.

Thank you

It sounds like you have created an email pop account

If you have a Pop email account, it can only e-mail access and download from the server Inbox.

It's not a quirk of Thunderbird, all pop e-mail accounts have the same any e-mail client.

To work around this problem:
In Thunderbird:

  • Move all inbox emails in other appropriate for organizing folders.
  • Delete emails you don't want to.
  • When the Inbox is empty, do a right-click on the Inbox folder, then select "compact".

Note: This makes it much easier to download the sent mails and you know who is who, so it is easy to move them to sent folder.

  • A browser webmail account login.
  • Move all emails "Sent" to "Inbox".

In Thunderbird

  • Click on 'Get the Messages' to download these "Envoys" of server Inbox emails in the Inbox e-mail account.
  • Then move all emails in your "Sent" Thunderbird folder mail account.

Tags: Thunderbird

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