Canon iR4750 with OS X10.11.4 scanner does not work

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  Hello

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  Hey @Tg2020,

  Welcome to the Forums of HP Support!

  I see that you are not able to scan from your Officejet 6500 a Plus e-All-In-One to your computer Mac OSX 10.11. I can help you with that.

  To resolve this issue:

  1. Unplug the USB cable from the printer.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click on the image to your printer on the left side.
  4. Click on reset printing system.
  5. Click on the button "+" in the corner.
  6. Select your printer from the list.
  7. Click in the box next to and select your printer.
  8. Click on Add.

  At this point, you should be able to scan your printer wireless. If you are unable to do so, please let me know what happened following my directions and I should be able to help more.

  If it solves your problem, please let me know by clicking on accept Solution below my post. Also let me know if you have any other questions. If not, have a great day!

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  Thank you for reporting the issue. There are several ways you can scan from the printer

  1. ensure that you have downloaded latest software HP and installed it.

  2 to PC, launch HP printer application (start-> program files - HP-> model-> printer model Hp series) or the center of solution and double click on the scan link to do the analysis

  OR
  3. a third of applications like paint program, click on file and choose Insert the image from a scanner.

  4. If it is connected to the network, then you can use your browser to scan, here is the video

  http://www.YouTube.com/watch?feature=player_embedded&v=HbWpgww5I-M

  If one of the above option does not work, then download the application print and scan of doctor and run it.

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  Good impression

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  I got the job of Corel Wordperfect Suite 7 on Windows XP. I bought another computer, I tried to work with this application on Vista, it does not work.

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  ERL
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