Canon MP620 "forget" how to print wireless until I have reinstall completely

I had my Canon MP620 for about five years. I use it to print wireless from my laptop. It worked fine all the time that I got it. Recently, I tried to print from my laptop and I got a message that the printer is offline and cannot connect (Yes, the printer was on). I tried all sorts of things and the only way to print by plugging in the printer to the laptop via USB. I kept trying to print wireless and finally the only thing that worked was completely uninstall the printer drivers, reset the network settings on the printer and the definition of completely back up everything again from scratch.

Yes, problem solved. However, two days (and a few prints) later, I had the same problem. Would not print print wireless, while it is plugged. And once again, after all sorts of fiddling, the only solution that worked was AM I described the first time. Well, it works again. But a few days later, the same problem! It was this morning. However, this time still connect the printer via the USB port did not work! Once again I have had to reinstall and reconfigure everything from scratch. Now it works again (for now...)

Then, as the title suggests, I think that my printer is 'forget' printing wireless after a few days of regular use. Any suggestions on fixing this? Or do I just get a new printer? Thank you.

Hi MattL2,

Your PIXMA MP620 shouldn't forget its wireless settings.  It is recommended that you contact the direct technical assistance. There is NO charge for this call. Information in real-time to a technical assistance call live would be very beneficial in this case.

Please call 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays). A Canon technical support representative will be able to solve this problem more quickly.

Tags: Canon Printer

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