Canon MX850: will not scan in Windows 7

OS: Windows 7 Home 64 bit.
Have updated the drivers Canon MX850 (uninstalled & reinstalled).
Verified WIA is running.
Using the USB cable.
Utility Windows Fax Scan & starts the scanning process but give Scangear code: 2,155,0 error.
Same thing with MP Navigator EX 1.1.
Cross-beam scanning process w/o 2,155,0 error in Windows Paint & Paint.NET but then displays "scan document" & does nothing more.
Analysis perfectly in Photoshop on 2nd laptop running XP.

Have you tried bugs noted in the support forum & Yes, have rebooted several times.

What Miss me?
RWRAM

Have you checked for USBScan.sys, a windows file that is necessary for the scan function work properly is not missing or damaged?

http://kbsupport.Cusa.Canon.com/system/selfservice.controller?configuration=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&cmd=VIEW_ARTICLE&article_id=24393

Scan quick tips-Canon MX850

http://kbsupport.Cusa.Canon.com/system/selfservice.controller?configuration=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&cmd=VIEW_ARTICLE&article_id=61612

Tags: Windows

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