Canon MX860 will print over wireless network but don't scan (W7 OS)

Similar Questions

• Canon MP560 print over wireless network but don't scan (OS Windows XP Home edition)

  I uninstalled and reinstalled the software many times without success. I also called anon Help desk and after 45 to 1 h, still no luck. It worked when I had plugged USB but with wireless scan does not work, and also does not open MP Navigator. Any ideads or fix

  I now have my issue fixed. I called Canon Help Desk twice and each time they were on for an hour and more, after the second time, they said it was my pc that was the problem. Well, their after disable me my anti-virus several times and still no solution, after the last time, I discovered that even when I turned off my antivirus, it still doesn't work, then I realized that the firewall ESET NOD32 is always enabled. Then disbaled the firewall and then the software for my Canon MP560 was able to detect and to complete the installation. Now everything works fine wireless. After more than a week, it was something so simple, but with all the experts, telling me what I should do, it wasn't anything thay suggested, but something I thought was disabled with the anti-virus, but was not. So thank you all for helping me with this problem.

• OfficeJet 4500 G510n-z: HP Office Jet 4500 G510n-z fails to print over wireless network

  Hello

  Earlier my XP (Dell D620) machine stopped printing wireless with my officejet 4500 G510n-z. My Windows 7 D630 prints wirlessly without any problem. I have download the current HP drivers without result. I looked at other positions, but none of the viable solutions. The 4500 G510n-z appears as a printer, but all print jobs end with an error. I can't print a test page, Notepad, etc. All jobs appear on the queue, but they all error. It seems to be a specific problem of the XP. I have XP pro version 2002 Service pack 3. My network is just a Verizon Fios wireless router. In windows 7, I can see the actual address of the Hp wireless connection when the printer is added. Under Xp I do not see the address wireless when I try to add the printer. Now, it appears in the list of printers on XP but 7 seems to see the actual address wireless and allows me to select it to add the printer. I plugged the XP machine to the printer and it would work for a while then stops working. Don't know what triggers the loss of connection. How can I specify the connection 4500 G510n-z XP? I tried to add the IP address I see on my 7 machine but XP wants to a path of the server which is //server etc., UNC path.

  I went in the properties of the printer and changed the address to match the 7 IP 192.168.1.3 192.168.1.9 Windows 7 XP, but not go again.

  Thank you

  Al

  Hello @adb1779,

  Thanks for getting back to me on this subject. Because the ping tests on both computers is successful when communicating with your wireless printer, it turns out that you do not encounter a network issue at all. On the contrary, there is either a program of 'blocking' of printing wirelessly on your XP computer or computer XP is not "like" the fact that you have changed the IP address of 192.168.1.3 to 192.168.1.9. It would seem that your XP computer is a former connection with the printer. To resolve this problem, please follow the steps below.

  Step 1: Launch MSCONFIG:

  I'll have you temporarily disable all programs background on your XP system to see if there is a program that runs in the background on your Windows XP computer that would block communication with your printer.

  1. Click on the Start menu
  2. Click run. In the Run dialog box, type msconfig and click OK
  3. When the System Configuration window opens select 'Selective Startup ' and uncheck load startup items
  4. Click the Services tab, check the box at the bottom to hide all Microsoft Services
  5. Select disable all
  6. Select apply and OK
  7. Computer restart when prompted

  When your Windows XP computer turns please try printing. If the printer works correctly now it would mean that a program was blocking the communication. If the problem persists, proceed to the steps below.

  Step 2: Uninstall the drivers:

  I understand that you have already done this in the past without result. However, if your product is identified as on 192.168.1.3 she is not installed correctly, or an earlier version of the printer with an old IP isn't be properly removed from the system. It is crucial for the repairs we have a clean slate to work with. Please follow the steps below.

  1. Click on the Start menu
  2. Click on programs
  3. Select the HP folder
  4. Select your HP Officejet
  5. Select Uninstall
  6. Please follow the instructions on the screen to complete the uninstallation.

  Once the uninstall is complete, proceed to the next step.

  Step 3: Clear the server properties:

  Your printer driver can also be installed under the print server properties. I'll have to make sure your driver has been completely removed from both print server.

  1. click on the Start menu

  2. Select Printers. You may need to go to the Control Panel then Printers and faxes.

  3. in printers and faxes click on file and select Server properties

  4. in the print server properties window, select the drivers tab

  5. If your HP Officejet is listed, click on it and select Remove downstairs.

  6. a new window opens, click on Remove only the driver. Click OK.

  

  7. Select apply and then OK in the print server properties window.

  8. close printers and fax machines.

  Step 4: Delete the temporary files:

  1. Click on the start menu
  2. Select run. In the Run dialog box, type %temp% , and then click OK
  3. Click on the Start menu
  4. When the Temp folder opens, Select the first item in the Temp folder and tap the SHIFT key on your keyboard.  Now Shift while, scroll down a few lines and click on another element in the file. What is between these two elements will highlight.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. If a Temp file be used yet that you will automatically get the pop-up that you can't delete this item. The "deletion" process is cancelled. On Windows Vista, 7 and 8 of Windows you can just "jump" from the items which will not delete. Unfortunately, on Windows XP, it is not so easy. Take note of this point is unable to delete. Then, ignore this element. Click on the next element in the list, hold the SHIFT key and click another item in the list to remove another piece of elements. You will continue this tedious step until all items in the Temp folder which will remove are deleted.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 5: Reinstall the drivers:

  1. Please click here to download the drivers for your printer
  2. Once the site opens click on the download button at the top left
  3. Once the download is complete, follow the instructions on the screen to reinstall your printer wireless
  4. Once your printer is properly reinstalled please try again to print wireless.

  Please reply to this message with the result of your troubleshooting. Good luck!

• Photosmart Prem C310 install problem, printer is located on the wireless network but don't see iMac

  Try to install this printer. It works via USB, but when I get to the step of configuring wireless and you're

  said to unplug the USB cable, it gives me the following, not accessible DEVICE... The network configuration has been correctly transferred to the device. However, to continue to configure the network device, your Mac must have access to the device. So please make sure that your Mac has access to the network: "mynetwork" and try again.

  The printer is on the network end def (I can ping ok), but the MAC can not see wireless and wont print. I've seen a few threads with similar issues and they suggest wiring the IP address in the printer setup process, but that does not work for me either. Very frustrating, any help would be great

  It could be disregarded in charge of your router BT of Hello.

  Let's try present first, if:

  1 reboot the router to BT by pulling its plug momentarily.

  2. download and install this: http://support.apple.com/kb/DL907

  3. restart your Mac.

  4 reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• Cannot print over wireless network

  Title: PRINTER

  Wi - fi printer starts to print and stops every time 5%.

  Hi C3JVC,

  Thank you for writing to Microsoft Communities. From your problem description, I understand that you can not print on a Wifi network. Please correct me if I misunderstood.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

  1. what version of Windows you are using (Windows XP, Vista, 7)?

  2 did you change on your computer before the show?

  3. What is the number of brand and model of your printer?

  4. you receive a specific error message/code when printing fails?

  Please follow the steps mentioned below:

  Method 1:

  Start the computer in clean boot in order to check whether a third-party program is causing the problem. Clean boot helps eliminate software conflicts. The article below describes how to solve problems in Windows 7 by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual. To configure your computer to clean boot see the following link.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 in the article to start on normal startup.

  Method 2:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  For reference:

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  If please perform all of the recommended steps and view items of reference and if after following the question of measures has not changed it please get back to us and we will be happy to provide you with additional options available that you can use to get this problem is resolved.

  If you are unable to perform the steps mentioned above, I recommend you to contact our live support by clicking on the link http://support.microsoft.com/common/international.aspx?RDPATH=dm;en-us;selectassist&target=assistance

• HP3070 analysis via the USB port, but don't scan the network, printing is ok? Used to work, but no more

  MyHP3070 deskjet will scan and print via USB link, but don't scan the network, printing is authorized via netowrk. Used to work but not anymor. I have windows XP laptop. I tried HP doctor but in vain. It says that it cannot connect with the driver. Tried to uninstall and reinstall from the CD and also downloaded driver via HP web page but does not. Any ideas what to try next? Also have Norton 360 software virsus and tried extinction of firewalls, etc., but it doesn't seem to help. What is confusing, is that it is used to work but now is intermittened, it won't work at all.

  I managed to uninstall with REVO Uninstaller. This removed the driver original from the Add/REMOVE program possibly a result.  This then allowed me to install the driver that you recommended to your link above. I ran out of time yesterday to test if the printer has worked with the new download, so I'll have to try again later today to see if it works. I would grab with result.

  Thanks a mil

• HP LaserJet 200 colorMFP M276nw connects to my wireless network, but will not recognize the printer

  I am trying to set up my wireless printer, and the printer says its is connected to my wireless network, but I can't get my computer to print wireless if I disconnect my regular network and attach the direct wireless network name, which is different and stops my internet to work. How can I get my computer to recognize the printer on my regular wireless network?

  Hi @lelg,

  I understand that you want to configure the printer on the wireless network. I can help you with this.

  Uninstall the printer software.

  Uninstalling the printer software.

  Restore the default settings of the printer.

  Go to Configuration, restore the default values.

  Cycle power to the router and the computer.

  Run the installer on the printer wireless.

  Go to the configuration, Setup, menu wireless network, Wireless Setup Wizard.

  Print a configuration page to get the IP address of the printer.

  Print a Configuration report.

  Select the method.

  If you have a valid IP address for the printer, then try and access the Web built-in to the printer server. Type the IP address in the address bar of your web browser. (Internet Explorer)

  If it loads the page from the network printer then the printer is on the network.

  Download, save, and then run the installation of the software. Color HP LaserJet Pro 200 pilot M276nw MFPS.

  Select your operating system, click Next and click on the software to download and install.

  Test the printer.

  What operating system do you use? How to find the Windows Edition and the Version on your computer.

  Please provide detailed results if you're still having problems.

  Good day!
  Thank you.

• Windows Vista detects the wireless network but will not connect to it. Two other users in the same office connect without difficulty.

  The title says it all really.

  I was connected and working normally for about an hour this morning, until suddenly the connection has been lost.
  Windows detects the wireless network but will not connect. Two other users in the same office connect without difficulty.
  Help, please.
  Thank you.
  original title: vista detection network but will not connect

  Hi JulianBeach,

  1. you have made no changes to the computer before the broadcast took place?
  2. What is the exact error message you get?
  3 is connected to the domain of the computer?
  4. what happens when you try to connect to the network?

  Try the steps from the following link:
  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Additional information:
  Wireless network card: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/wireless-networking-frequently-asked-questions

• HP Office Jet 8500 A910: Unable to print from N network but can print from network G

  I have a printing problem whenever I'm on my Wireless-N network. My printer is connected to the Wireless-G network, because apparently it doesn't support Wireless-N. I have the two Setup at home. My laptop can ping and see the printer when connected to wireless G, but impossible to print on it. I get an error message. As soon as I join the G wireless network, but it will print without problems. Is it possible that I can stay on the network n wireless and printing to the printer when it is on a wireless g network seems as if there should be a way to make this work.  I tried the IP address and Port 9100 printing manually and it did not form the network N I tried with Port Discovery HP monitor and it wouldn't do the N network. I get just an error and the printer would act as he was trying to print but never print anything. Any help would be appreciated.

  Hello and welcome to the HP support community!

  Your "network" uses wifi 5.0 GHz frequency?  If so, that's the problem.

  The printer can only use the frequency of 2.4 GHz, but according to specifications:

  "802.11 b/g/n 2.4 GHz networks, only.   There should be no problem with the help of 802.11/n.

  WyreNut

• HP 2520HC: install the software of the printer over the network

  Hello

  I use the HP 2520HC series at the office. I use a network connection.

  Printing works fine, however I want to be able to scan as well. I downloaded the printing software, but the only option I choose, connect via USB? The printer is connected to another PC, so this isn't an option.

  Please help me.

  Hello

  such a USB printer allow only all features on a directly connected USB computer.

  Sharing a printer over the network allows sharing of a printer, Windows don't offer any scanner, the sharing feature.

  You can print from another PC to a shared printer, you will not be able to analyze such, to analyze the use of the computer connected directly to your printer via a USB port.

  Kind regards

  Shlomi

• LaserJet P2055DN - do not print over the network

  Configure the printer last night as a network printer (which replaces a former 2300dn LJ). It would not print a test page. To verify that the printer was good, I have loaded the drivers on my laptop and connected via usb.  Was able to print a page of test via USB.  Disconnected usb and reconnected power cable. Released and reset the ip address.  Verified the ip address in scathing of the host.   When I ping the printer I usually lose half of the packages.  There are two other HP printers on the network, a P2015dn and a color 2605dn LJ. Ping their IP back to 100% with a ttl = 255. Ping the p2055 produced 4 packets sent, 2 packets received, 2 lost packets, ttl = 64 2 returns.  I changed the printer cables and exchanged the network switch ports (verified the network switch ports by printing to the LJ 2605) with the same result. I can't get the internal web server to mount, or it partially displays or combinations of these.  If this was the old style removable print server as in my lj2300, I could swap out, but it's not like I can do with this model.  When I send a test page to the printer, it displays "printing", the green light on top flashes, the activity on the network card light flashes, but nothing happens. Finally, I get a «this document failed to print "notification on the host, but the printer still says 'printing' and the lights are still flashing.»  Anyone have any ideas?  I think I'm looking at a bad network/print the server maps in the P2055.

  I also had problems printing over the network to the hp p2055dn. There was no problem via USB printing. All the network settings were ok. Can ping, etc...

  Number of days of bickering, finally found that the Config.Security Network should be reset on the physical control of the printer Panel.

  Press Ok on the Control Panel printer--> press down arrow, you get to Setup Menu Network Config--> press Ok--> a number of arrows down you get to Config network. Security--> press Ok--> you have two options - keep or reset--> choose Reset... Network printing should work fine.

• I can delete, change and move all other profiles wireless network but one that reappears immediately after that I erase it.

  I have exactly the same problem in Windows Vista Ultimate Edition.  I can delete, change and move all other profiles wireless network but one that reappears immediately after that I erase it.

  I see that you asked initially that this issue in 2010.  Has there every been a resolution?
  Elliott
  Split of: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/network-profile-keeps-reappearing-and-displacing/515108df-1aa6-457f-9262-6be835f82198

  My Eureka has been using netsh, explains Superuser.com «How to completely remove a wireless network from Vista» Everything I found on the Microsoft site doesn't give any examples on how to find profiles (netsh wlan name) or the statement appropriate to remove this profile (netsh wlan dlete name = "the name exactly as shown, case-sensitive quotes". That he solved it for me.

• problem connecting to the wireless network, but it worked yesterday.

  Yesterday, I was able to connect to my home wireless network, but not today. I also have a laptop and it connects to my wireless network, there must be something with the RT of Surface.

  Home Wireless works, why can't connect?

  Your post is off-topic in the forum Feedback, I moved it on the forum of "Web and Networking" Windows RT.

• Printer connected to the network, MG5320 will print without mac fault but not with windows 7

  Canon MG5320 printer works great and I am able to print wirlessly of my mac mini which is 3 rooms away from the printer, but my windows 7 laptop is right next to the printer can print only if USB is connected and not wireless. I recently tried to separate the printer and the computer laptop windows 7, placing the printer rooms 2 far but the custom still pc wireless printing. I don't know what to do now?

  Hello smiles917.

  It may be possible that the Windows 7 computer is configured to use the USB port and not on the wireless connection.

  Uninstall and reinstall the drivers should fix this problem.  Please, perform the following steps:

  1. open the control panel from your desktop or the Start Menu.

  2. open programs and features.

  3 uninstall the drivers MG5300/MP and the Canon IJ Network Tool.

  4. close all open windows.

  Once this has been done, please visit our Web site at the following address to download and install the latest driver for MP for Windows 7.

  http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg5320#D...

• can not print says printer connected to the wireless network but pc says printer is offline

  happened before the printer says connected to the network but pc says offline

  Ok

  Have you tried the Network Diagnostics to see you the network can see the printer

  Go to www.hp.com/go/tools

  Network Diagnostics has a link to the wireless printing site that can help out you.