Canon Pixma MG5320 printer does not print. Ink tanks are full, but the pages are blank. Help, please.

I recently formatted my hard drive on my laptop and loaded a full version of Windows 7. (I had been running a version upgrade before formatting.) I downloaded the latest driver of printer on Canon website. My Canon Pixma MG5320 will not be printed. Ink tanks are full, but the pages are blank. This happens if I print from my laptop or my iPhone or IPad. What is the problem? Help, please.

Hi marsha3236,

To try to resolve the problem, you'll want to confirm that the inkjet nozzles are distribute the ink properly by printing a printer nozzle check pattern.  If the model does not print correctly, we recommend you to at least cleaning and deep cleanings on the printer to try to get the printing ink.  To print the nozzle check pattern and make cleaning, please follow the steps located here.

If you are still experiencing difficulties after cleaning, please call or write us using one of the methods on the page contact us for further assistance.

Tags: Canon Printer

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