Canon printer does not connect via the IPP Protocol

I work in a company that sells printers offices/schools/etc. Yesterday, we received a call from a customer indicating that the Copier, we sold them connected not to a new computer they bought.

I went to the site and noticed that the computers in question were all purchased during 3 months and all loaded with Mac OS X El Capitan. Most was registered on 10.11.3, and some 10.11.2 and 10.11.1. All computers work turned Yosemite.

We receive a message somewhere in the sense of "Communication error. This printer may not be able to [print], you want to save it anyway? »

It was a cannon imageRUNNER Advanced C5235. The client declares that if he saved the printer, it would not be able to print, but would still see jams paper, messages and other statutes of the computer printer toner. After attempting to remove and reinstall the printer using the most recent driver available on the Canon Website, we received the same error, the customer received. We escalated it to Canon support, who asked us to choose LPD instead of the PPI for the Protocol, allowing the printer to you connect and start printing on all devices running El Capitan.

After further research, to my knowledge, the ISB is more recent and has more features that the LPD, although I couldn't find much on it so I was uncertain about the origins of these two protocols, except that they were introduced in the 1990s. I know it's kind of vague, but is better/more recent than PPI LPD? If so, great. Otherwise, is there a way to solve this problem and get computers that run El Capitan to connect correctly using IPP?

The problem here is that the driver Canon UFR2 or PS that was used on the Mac to print in ADVANCE of Canon C52xx does not support PPI. This is why you must use an alternative Protocol.

Note that it is possible to print to the C5255 using the PPI, but you need to use the Canon PPDs which means the copier must have the kit installed Postscript printer and you get not the pretty picture base views the pilot UFR2 and PS to give you.

Second point is that the Canon UFR2 and PS drivers, it is preferable to use HP Jetdirect-Socket to the LPD protocol. He sent larger packets and verifies the status of the target unit - LPD simply sends data to the fixed IP address so if the printer has a problem you don't get this information until you walk up to the photocopier.

I hope this helps. Answer if you need more information.

Tags: Mac OS & System Software

Similar Questions

  • Installed at El Capitan and now HP printer does not work via the network

    Installed at El Capitan and now HP printer does not work via wireless network

    Open system preferences > printers and Scanners and select the print tab.

    Then the right or control click on the HP printer on the left then click: reset the printing system

  • HP Officejet Pro 8500 has 910 a, Vista 32-bit, does not connect via the usb port on my PC!

    I used to have it all in one connected to my pc, until I lived some printing problems, so I decided to uninstall it!  When I tried to reinstall, the pc will not connect it.  I tried different ports and have replaced the cable, have also downloaded the latest software and drivers all to nothing does not.  I can connect wireless to my laptop, but unfortunately is not a solution for my office because it is not wireless, so it must be connected via USB.  At my wit's end, please help me!

    Hello

    Can you try to insert a flash drive into one of the USB ports on the printer, to make sure she reads it?

    The printer port may be what gives you the question. In addition, you can try the USB printer connected to another PC?

    Let me know the results.

  • 2540 all-in One: 2540 printer does not connect via radio

    Dell Inspiron Windows 8.1 64bits, lesst of one year

    HP 2540 all in a Priner single, new, right out of the box

    Router NetGear WGR614 v9 (2008?)

    Unable to connect wireless.  OK, via the USB port.  Need a wireless connection.  Doctor Scan is without help.

    Who did. Thank you. I do not understand why IT worked, but it setting up wireless initially failed. It was VERY frustrating. I was ready to trash this abiut printer.

    P.S: it prints very well. Photos of ESP. My children and I are very impressed.

  • Phorosmart d 5510: printer does not connect to the network upgrade

    A combination of problems:

    I recently updated my broadband and also bought a new computer

    Today my printer has stopped working. I tried to reinstall, but my desktop computer, or laptop can connect with him. I checked this is the connection to the server, but it will connect with the SSID of 2.4 ghz. WiFi on my computer works with the SSID of 5 ghz. I guess that's the problem, but the printer will not recognize or find the SSID of 5 ghz

    Hello Dudley151,

    Thanks for stopping by the HP community! I see that you are facing problems with wireless connection. You have changed networks and are unable to get the connected printer.

    Yes, the problem is HP printers are not compatible with the 5.0 GHz networks.

    To get a better understanding, take a look here: wireless printing Center

    I hope that answers your question.

    This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ' Thumbs Up ' below!

  • device epson nx510 printer does not connect to the network.

    Our wireless high toshiba ride on our printer in another room has stopped working and cannot print. The printer prints for our desktop, so that the printer is operational. The lap top can access internet via wifi to the router. Our network provider is Verizon FIOS. All of the suggestions. Thank you.

    Hello

    1. What is the operating system installed on your computer?

    2. you get any error message?

    3. were there any changes made to the computer before the show?

    Please follow the steps in the link.

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  • Email to blackBerry Smartphones does not connect via the new operating system

    Once I downloaded the new OS, my email has stopped working.  It is no longer that receives or sends emails via my Mobile network.  If I turn on the Wi - Fi and connect to a Wi - Fi network, then the email receives and sends.  I don't want it to be connected to a WiFi nothing to do with the e-mail.   How can I get it to work on any Mobile network like it used to?

    On your BlackBerry device, go to:

    1. options > advanced > host Routing Table > Menu > register.

    2 send your service from your carrier's BIS site books:
    Of your handheld: http://www.blackberry.com/btsc/KB15402

    Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

    Your desktop PC: http://www.blackberry.com/btsc/KB02830
    North American carriers - scroll down to select your carrier
    Carriers worldwide - find your operator from the list

    3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  • New router, same info. Printer does not connect. Help?

    I have a printer all-in-one Officejet 4620 wireless. I have a new router (the same brand and model brand new), and none of my info has changed. My printer does not connect to the internet more. Always has the info saved just does not connect. I had to re - enter the password in all my other wireless devices, but how do I do on this printer? I'm sure it's my fix. I have searched all over the Control Panel, all the web help HP, used the scan doctor and even called HP and they said that my warranty is out I have to pay for my support. Still an issue like this... Was a bit irritating. Or if I have to reset the printer to the factory and Redo setup wizard is too cool. I tried this one on board printer under network without success. Any help on this would be great! Thank you!!

    Let's try here.

    Replacement of your wireless router

    http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  • (GET MORE) On a printer C309n Hp Photosmart Premium Web application does not connect to the internet?

    Hello everyone; Does anyone know why the app GET MORE on this printer Hp Photosmart Premium Web C309n does not connect to the internet? All other applications are connected ok. The site is down? someone knows something about it? HP is the fixation of this hopefully soon? Thanks for any info.

    I am very sorry for your difficulties.

    You can try the following, if you please, of your printer face:

    Setup (wrench on sceen House of printer)

    Web

    Updates

    Product updates

    Accept the update of product offered.

    Please let us know:

    (1) if he is offered an update of product, and if so, it ends correctly?

    (2) receives more work after the update?

    In the future you can keep your FW up-to-date more easily by selecting the option 'Automatically' for the settings of update of product in the update section of the product in the Web menu.

    Key

    Web

    Updates

    Product update settings

    Select "automatically".

  • Printer will not connect via WIFI

    I'm continually offered an update for my CANON MG3250 printer, I've now had 8 in the past two months, and all were successful. Now my printer doesn't work! that is, it does not connect via WIFI, but will work on cable? All ideas/solutions please.

    Hello Nigel,

    Thank you for your response.

    I'm sorry for the late reply.

    I appreciate your time.

    I suggest you to refer to this article and check.
    Reference:
    Solve printer problems
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1

    Please keep us updated.

    Thank you

  • HP Deskjet 3055 A does not connect to the WIFI with security

    I'm trying to configure a Deskjet 3055 A on my DD - WRT router.  I am a highly qualified network engineer, so I don't know 100% what I'm doing.

    First, DD - WRT supports WPS connection, because these are very precarious.  This means that my only way to connect the pritner to my home network is to connect to my PC and use the Setup utility (downloaded from your page drivers) I use the 28.8 version.

    My router supports the 2.4 and 5 GHz and I know the printer is only 2.4 GHz.  I disabled completely the 5 GHz network in order to connect the printer, even though it shouldn't have any effect.

    I restarted my router and reset the printers wireless network using its integrated control panel.

    In any case, after a shameful 2 hours troubleshooting, I did discover that the printer WILL NOT CONNECT to the WIFI network if any security is applied against it.  It works 100% fine with open security however, it is totally unacceptable.

    I tried both WPA Personal and WPA2 Personal, both with the same effect.

    For reasons to try, I added also the printer to my network WIFI open and tried to manually change the setting WIFI via webinterface of printers, however, whenever I try and access the wireless configuration wizard, I simply get an error message saying "Internal system error" - eventually I managed to work around this another bug that has been there for years (see http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Internal-System-Error-prevents-access-t...

    After installing printers web interface WIFI, the problem is always the same and it does not connect.

    HP, we were in the order of 2500 of these printers for users of our remote site.  If you don't come to the top with a quick solution/bug fixed, consider the lost business!

    Concerning

    Ian

    After playing well, I managed to find a solution for this!

    For all users who are unable to find a solution by using the other methods, here's what to do.

    Change your local network to open the safe but note your WIFI settings for your default installation.

    Connect the printer to the open network the HP software (via USB cable)

    Go to the URL of the printer, but make sure that you connect through HTTPS - if you get an internal system error, keep refreshing until it works (WHAT A JOKE!)

    Click on 'Network', then click 'Advanced' on the left.

    Enter the network settings as they need to be secured.

    Downstairs, check "in an infrastructure network, use 802. 11b / g behavior (assuming that your assisted supports g, otherwise use the b only option), then click on apply.

    Turn on your wireless security, on your router and then the printer should connect!

    I am really confused as to why this is not automatically enabled, if the printer is not working with security on a Wireless N network wireless, then have this as the default!

    HP - feel free to thank me in this post!

  • HP8600 does not connect to the ePrint Server

    HP8600 does not connect to the ePrint server at all. I double checked all the settings and I can print to it from my applications when you are connected to the same network, but try to access the server of ePrint from the screen of the printer or the web interface cannot establish a connection.

    The printer is connected via a wireless network and can be printed from any device connected to our network.

    Everything indicates that there should be good. But can't seem to make bad connection ePrint. No error message not developed.

    The printer is on a network of b/g/n 2.4 GHz connected to a Netgear N600 DUal Band (WNDR3700 model).

    Version of the firmware of the printer is CLP1CN1232AR

    Any ideas? It does not appear to be blocked by a firewall, so really lost here.

    Hello

    Try to define an alternative DNS and check if that can help you:

    1. Tap the wireless on the top of the screen of the printer and look for the IP address is.
    2. Navigate to throguh IP of the printer, the web browser on your PC.
    3. Click the network tab.
    4. Under, click IPv4 wireless.
    5. Under the DNS Configuration, select manual.
    6. Set the address preferably as 8.8.8.8
    7. Set the e-mail address alternative as 8.8.4.4
    8. Click on apply to confirm the change.

    Now, turn the printer off and turn it back on and check for the difference.

    Shlomi

  • I just installed a new router and now my desktop running Windows XP computer does not connect to the internet.

    Hello

    I just installed a new router and now my desktop running xp computer does not connect to the internet. I know that it is not the router because I plugged the cable into my laptop running 7 and it works fine. When I try to dhcp I get 169..., when I put manually the IP just get no access to the internet and can not ping to the router address. I tried to run the net work Assistant, emptied my dns, disabled all firewals, still nothing.
    Any suggestions?
    original title: connectivity Limeted

    The zero configuration utility works very well. But it is a desktop computer and on cable. All other wired and wireless PC in the office is working well, then it's definitely this PC. He came out of nowhere, I install a network printer on the PC but that's all.

    Your messages are a bit terse, but if I understand correctly

    • You have a router connected to the Internet and multiple computers connected to the router, some Ethernet cable and others by wireless.
    • All but one of these computers can reach successfully from the Internet via the router.
    • A computer that can't browse the Internet is connected to the router via an Ethernet cable.
    • You disconnected the cable between the router and the desktop problem and connected it to a Windows 7 laptop and the laptop connected to the Internet via the router.
    • You haven't seen any error message (except, perhaps, a message on "Limited or no connectivity").
    • You have installed Windows XP Service Pack 3 (or at least Service Pack 2)

    Assuming that all the foregoing is an accurate summary of the situation, I suggest that you do the following:

    Open a command prompt window (start > run > cmd > OK)
    Type the following lines and press ENTER after each line

    Netsh reset winsock catalog
    netsh int ip reset c:\resetlog.txt

    Close the command prompt window and restart the computer.

  • Satellite M30-106 - does not connect via radio

    Hello
    hope someone can help im having headache with my Satellite M30-106 problems

    I can connect to the internet via ethernet, but once I delete it does not connect via radio. I am trying to connect to a router broadband Sagem sky but for some reason any he just not going, when I open wireless connections, I can see the projection of router as safe but just cannot connect.

    I would also like to point out I am very new on wireless and to be honest, I don't know what im doing please give me advice in simplistic terms you can so I can be sure I understand where im going wrong

    Regards wayne

    Hello

    If you try to connect to your router, you will ask for a password or what exactly is going on?

    Maybe you should try to update your laptop WLAN driver. You can find it on the Toshiba site:
    http://EU.computers.Toshiba-Europe.com-online downloads support & -online Download Driver

    Also make sure you use the same WiFi standard that you have configured on the router, for example 802.11 g.

    What operating system do you use? Have you installed all service packs and patches?

  • iPhone 5 s to connect with blue tooth in the car for hands-free calling does not connect to the speaker, it works very well with the iPhone 5. How to solve this problem?

    IPhone 5 IOS 9.2 (13 c 75) I can log in my car with Blue Tooth to make phone calls, but it does not connect to the speaker. To establish the connection with the car, the procedure has been completed correctly. With the iPhone 5 it works perfectly correct.

    How to solve this problem? Is there someone who has the same problem?

    Howdy,

    Thank you for using communities Support from Apple.

    I see you try to get your iPhone to interface with the stereo in your car via Bluetooth.  For setting this up, please follow the steps below.

    If you use Bluetooth

    1. Consult the user manual of your car stereo to get the procedure to a Bluetooth device.
    2. On your iOS device, drag up to open Control Center, then press ontwice to turn on Bluetooth and turn it back on.
    3. Restart your iOS device.
    4. On your iOS device, Cancel the twinning of your car radio. On the screen of your car désapparier your iOS device and any other device. Restart your car and your iOS device, then pair and connect again.
    5. Update your iOS device.
    6. Install the updates to the firmware of your car radio.
    7. If you still not connect, contact Apple technical support.

    Help to connect your iPhone, iPad or iPod touch with your car radio

    See you soon.

Maybe you are looking for

  • Reversal of direction insofar the count frequency (range, two counters)

    Hello is it possible to use the meter entry B (USB-6210) for reverse metering periodically (for a subtraction of the dark count) during the execution of a measure of frequency uses the two meter, wide range method? Or is the walk back is possible in

  • Where can I download Active Sync?

    where can I get activesync Download 4 axim51

  • hp deskjet F4480 printer: Hp deskjet F4480 printer

    I would like to install a printer hp deskjet F4480 on my new computer hp pavillion laptop.  the install cd says it's for XP, Vista, windows 7.  How to use this printer with my laptop?

  • 4 GB memory problem

    Hello I have a HP 8440p with 4 GB of ram, but I want to change them with the 2 * 4 gb = 8 gb and I have a strange error. After that I replaced the old 2 GB memory with new memory of 4 GB and I restart the laptop... There just stay for a few second an

  • setAreaOfInterest null object reference error

    Don't know what is happening with my application, works fine on the desktop.  I sent in my Playbook and now get errors.  I'm under what OS Version 1.0.8.6067 looks like something with the flash/Flex QNX conversion.  Does anyone have any ideas (or wra