CANT GET MY DELL V313w to print it keeps telling me that there is a problem whith the ink heads, in that I put new cartridges

I.cleaned and replaced the cartridges three or four times BUT THE MESSAGE IS ALWAYS THE SAME AND IT WONT PRINT, SCAN or COPY

Hello

I suggest you to follow the steps in this link and check if it helps:

http://support.Microsoft.com/kb/308028

It will be useful.

Tags: Windows

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