Captivate accidents import or edit an audio file

Hello

I created demos of software simulation with text-to-speech voices in Captivate 5.5 on Windows 7.  Recently, on the one hand projects, I replaced the text-to-speech by importing audio files to MP3 successfully. Whie repeating the same effort in another project, Captivate crashed.  This behavior is true in all new and existing projects to import everything or modification of audio data. Captivate freezes in the following circumstances:

1.

Open a new/existing project.

Import audio to the slide - mp3. The file is imported successfully.

The Captivate is suspended shortly after importation.

2.

Open a new/existing project.

Import audio to the slide - mp3. The file is imported successfully.

Save the file and continue working with the application.

Click Edit Audio option in the properties. The grip of Captivate.

Note: By clicking on the option Delete Audio in properties is running without any problems.

3.

Open an existing project.

Select audio for a slide, and then click Edit Audio

The grip of Captivate.

Has anyone ran into similar problems? Help, please.

Kind regards

Nalini

Rodward thanks for your reply. I found the solution to search the forum Archives. [I just renamed my preferences directory in C:\Users\[user name] record Captivate 5.5 \AppData\Local\Adobe\Adobe. That fixed the problem.

Refer to the http://forums.adobe.com/thread/759455 discussion

Tags: Adobe Captivate

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