Capture screen blackBerry Z10 image problem

Hello! I use BlackBerry Z10 for awhile and often use it to take notes and capture screenshots using the two volume keys. (top right of the phone).
Usually the screenshot is saved in the images of the individual screen tab. But since I did a cleanup of security in order to overcome the problems of the hanging, the image is recorded on the work tab of my phone and I couldn't share it on fb or WhatsApp. Can someone help me to put the images on the tab (screen) personal

Thanks in advance,
Faiz

Hello and welcome to the community!

Here's a knockout who deals with this situation:

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I hope that it contains something useful!

Good luck and let us know!

Tags: BlackBerry Smartphones

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