Carpet * a DVD 850 s ATA Device (CD player) - Code 19 error in Device Manager

I have a problem in my DVD player, I have * mast * a DVD 850 s ATA Device *, there driver not working anymore. Now Iam not able to run my CD/DVD. Every time I have insert any disc, nothing happens even the DVD drive icon is not there in * computer file. I opened the * Device Manager * and I got this message when I click on properties
* "" Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. " (Code 19) » » *

I tried updating the driver but it says "" your driver is up to date "" I don't know what to do...

Please help me! I will be very thankful to you

Thank you


What model laptop do you have?

Try to remove the CD/DVD filters in the registry.
When the associated CD/DVD (such as iTunes, Nero, virtual CD software), the software is installed, they install filters in the registry, which can cause compatibility problems.

(1) run Regedit (start-> Run-> Regedit)
2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
(3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
(4) restart.

If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).

This utility can remove the filters for you:

Tags: Toshiba

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