Carpet * a DVD-ram uj 820 does not read anything

Hello everyone,
My problem: the DVD player and CD used to run perfectly since 2 years ago, I bought the laptop.
A week ago the driver suddenly stopped reading and not reading any CD or DVD, no music, no data.
Nothing...

Can someone help me?
Thank you, J.

Hello

It is possible that the drive is faulty, but to confirm this, the drive must be verified by the service. It will be interesting to know what exactly happens when you try to use certain media. Is the absolutely silent drive with no activity or the control LED lights up and car tried to read the media? What is the status in windows Explorer? If the list, what happens when you click on ODD? Is an error occurs?

What you can do is:

Remove the drive from Device Manager, and then restart the device. After this check the functionality.
Try to clean the lens
Playback option with CD or DVD original only test
I'm not sure this will help, but if it happens all of a sudden try to restore the operating system by using the system restore utility

It is really not easy to tell what the problem may be, but it is really possible that the drive is dead.

Tags: Toshiba

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