Carpet * a DVD-RAM UJ-820 s does not recognize blank DVDs

My laptop recently stopped recognizing blank, or I burned when I put them in the DVD player.
The drive is a CARPET * a DVD-RAM UJ-820 s and it was working fine until last week when I tried to use the ASHAMPOO Burning software.

He does not even recognize any MOVIE DVD I put in the drive, but it doesn't seem to have a problem with a music CD, I tried.

Someone to help they could offer cause I'm running out of space and I really want to delete my files.

Thank you

Hello

It looks a bit like a malfunction of the equipment. Maybe the lens of the drive can not calibrate correctly.

Another clue;
Have you tried to delete the upper and lower filter registry entries?
Try it. Sometimes such procedure can simply bring the reader to life.

The detailed procedure and description has been published here in the article Microsoft Knowledge base:
http://support.Microsoft.com/kb/314060/en-us/

Good luck

Tags: Toshiba

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