Carpet * a DVD-RAM UJ-820 s will not read the cd rom cd-rom dvd

OK, I read the other posts on these discs. Mine will play DVD movies and play them. It will not read the dvd ROM CD CD-ROM etc.
This cannot be a hardware problem, it must be the software should not it?
Can anyone help?
Does anyone have information on how to remove these disks of the computer? Im sure I can install a new one myself if I really need to.
Unfortunately the computer is just out of warranty

Hi Robert,.

Unfortunately, your problem sounds like a problem with the hardware with the optical drive. The player itself must be able to refocus its lenses to switch between DVD and CD formats, and also to pass the pressed DVD and DVD burned.

I suggest you tyre remove the device from the Device Manager Control Panel, then restart your laptop so that the optical drive will be recognized as a new component hardware and Windows will then be re - install with standard drivers etc. If this does not work then it looks like a new drive will be necessary.

Unfortunately you say not what model of laptop you have (the removal procedure is not the same in all cases), but in general if the car is equipped with in-house it is held in place with one or two screws accessible from the bottom of the laptop that should be removed first, then the optical drive can be slid out of its location.

Kind regards

Tags: Toshiba

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