CarPlay and contacts

I have a brand new Volkswagen Golf. I have an iPhone with the latest iOS, 9.1.2 5s. When I select the phone CarPlay on-screen icon, Siri asks who apply. It works very well. BUT, I can't scroll through the list of contacts, or dial a new number. If I connect via Bluetooth, all contacts are displayed.

Hi Aileenfromeden,

I have no experience with CarPlay, but I'd be more that happy to help us hopefully get this figured out together! To start, if I'm right, you don't want to not see your contacts on the screen of your vehicle. The only problem is that your contacts are displayed only when the iPhone connects to the car via bluetooth.

I may be wrong but my best guess would be that the car can probably not have undertaken 'media' so it cannot store your contacts, which may explain why you are not able to see your contacts unless you connect to car with bluetooth. From what I've seen on the web so, if your car is fitted with a plug iPhone, you can try to connect your device to the card inside this car and CarPlay automatically recognize it. Once CarPlay recognizes the device, see if you can access your contacts. If you can, then the next time you can just leave your iOS device, plugged and I can't use bluetooth.

I also recommend to check this article from Apple support about CarPlay setting with your iOS device just for other resources if you want or need more information, which can be found here: put in place CarPlay to use with your iPhone - Apple charge.

I hope I could help you, or at least give you some information. If you have any other questions please do not hesitate to ask.

Kind regards

John

Tags: iPhone

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