Similar Questions

• CC Pro first and Premiere Pro CS6 family installed a reminder, but now all my Apps say "start the trial."

  So, in order to have still, I also installed the first Pro CS6 Family, but during the installation of the family, I uninstalled Premiere Pro CS6 and kept still.  That was the direction I have taken according to the instructions from Adobe.  It was about 10 months ago.  All with Adobe CC and my downloaded apps have been working well.  Last week, I needed prepare a DVD and came across some problems with the assets that I'm importing.  This morning, I decided to try and import my calendar Pro directly into yet.  Still wouldn't let me import the chronology, I'm guessing that the chronology was first Pro CC 2014 was last updated, so I thought open it in Premiere Pro CS6 and import it like this.  I assumed that PP CS6 change somehow the file to adjust its parameters from CC 2014.  He would not, but this isn't my problem at the moment.

  In my cloud Creative App Manager he told me that Premiere Pro CS6 needed an update.  So I clicked the button to update and when he did, that's what I have...

  

  All my Apps now read 'Start trial.'  I tried to uninstall Premiere Pro CS6, assuming that he has reinstalled the update, but it is nowhere on my computer to be found.  I can start at first Pro CC, but it's the dialog I get when I try to open a project CC...

  

  When I click 'OK', it brings back me to the Welcome screen.

  I don't have to re - install all my apps I do again?  It would be a big pain.

  Thanks for your response (s)

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I pay for Adobe CC. Why the app say "Start trial" rather that "open"?

  I pay for Adobe CC. Why the app say "Start trial" rather that "open"? I have already installed the application and I have never had problems to use it without restriction before.

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I left one day but I received my Adobe ID today, says my free trial

  I left one day but I received my Adobe ID today, says my free trial

  Hi mikew11875897,

  When you sign up for an Adobe ID, your account will have the layer "Free subscription to Creative Cloud".
  In this level, you can try applications Adobe CC for 30 days. After that, you will need to purchase a subscription
  you want to convert a full version trial:

  "Pricing and membership creative cloud plans | Adobe Creative Cloud

  If you have already purchased a subscription and that your application is still saying trial, please follow these steps:

  " Stop creative Cloud 2015 to return to the mode of trial

  Kind regards
  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

• I am trying to download the free trial for Mac, but it says that my system is no longer supported. Currently, my mac runs on 10.8.5 version but it seems impossible to update the mac. Someone knows how to fix this?

  I am trying to download the free trial for Mac, but it says that my system is no longer supported. Currently, my mac runs on 10.8.5 version but it seems impossible to update the mac. Someone knows how to fix this?

  Hi elizabethg,.

  Photoshop CC 2015 would require minimum Mac OS 10.9, therefor you can maximum download the trial version of Photoshop CC 2014 which is compatible with the version of Mac OS you have.

  Download link: direct download links of Adobe CC 2014: Creative Cloud 2014 Release. ProDesignTools

  We will also recommend you use Photoshop CS6 trial, because if in case you want to buy the trial then its available through the third party dealer as a standalone application.

  Download Creative Suite 6 applications

  Configuration of Photoshop

  Kind regards

  Mohit

• software creation says cloud my free trial has expired, but I have a paid subscription

  software says creative cloud my free trial has expired, but I have a paid subscription !

  What should I do?

  Hi Matthew,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I couldn't activate it because it says that my trial period has expired. I paid for the license and there is no way to use

  Since 69 days ago, I bought a dreamweaver license, I have charged me twice and I can't use it. I couldn't activate it because it says that my trial period has expired. I paid for the license, and there is no way to use or discuss with you for technical service. Within three days, they will return to load a month without being able to use the program.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• My lightroom says that my trial has expired, but I have never had a trial. I bought Lightroom 6 (CD version only, office) and installed on my computer. Now I can't import pictures and it'e telling me my trial happened to expire. Help, please.

  My lightroom says that my trial has expired, but I have never had a trial. I bought Lightroom 6 (CD version only, office) and installed on my computer. Now I can't import pictures and it'e telling me my trial happened to expire. Help, please.

  License with the serial number of the disk, which is usually inside the box.

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html

• CC says my LR trial has expired, but I pay $9.99 monthly for the LR / PS of photography plan, what happens on LR has disabled the develop module but PS works fine.

  CC says my LR trial has expired, but I pay $9.99 monthly for the LR / PS of photography plan, what happens on LR has disabled the develop module but PS works fine. I connect only a couple had a week to CC that has something to do with it?

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• He said that my free trial is over, but I'm supposed to have a free membership to creative cloud

  He said that my free trial is over, but I'm supposed to have a free membership to creative cloud

  Hello

  Please see software Adobe to trial has expired at the beginning

  Hope that helps!

  Kind regards

  Sheena

• I have Adobe Acrobat standard XI, but at trial as the "compare documents" would include Pro. I tried to download a free trial of Pro, but the installer said that "it has detected a more complete version of the product" - probably my stand

  Okay - just realized that the last screen was asking just for a 'title' to my question!

  I have Adobe Acrobat standard XI, but at trial as the "compare documents" would include Pro. I tried to download a free trial of Pro, but the installer said that "it has detected a more complete version of the product" - probably my standard version? - and stopped installation. It's not clear to me, what are my options for upgrading to Pro, or selectively to have bought the plugin "compare documents" (if possible). I use which is probably a business version of acrobat (i.e. my employer has, not me)-so do not know what catchy limits. I think it's a simple question, but he would appreciate advice.

  -You can not install Acrobat Pro along with Acrobat Standard. You will need to remove Standard in order to install Pro.

  -You (probably) cannot upgrade your license if it is a part of a business license. The license all will need to be upgraded.

  -It is not possible to install only the "Compare document" function as a kind of add-on for Acrobat Standard.

• I want to delete an application in the finder, when I move it to the trash. The system says that i have open it but I did not! What should I do?

  I want to delete an application in the finder, when I move it to the trash. The system says that i have open it but I did not! What should I do?

  Here are some tips to solve the problems of trash. "

  http://osxdaily.com/2011/06/20/uninstall-Mac-applications/

  https://support.Apple.com/en-us/HT201583

  http://www.thexlab.com/FAQs/trash.html

  He mioght be helpful if you indicated the application in question.

  Ciao.

• Can Hi anyone please help? I want to subscribe to phtoshopCC so I decided to download the free trial version first, but I downloaded it, but when I open it a sign comes up saying that photoshopcc has stopped working. My computer is compatible with the sys

  Can Hi anyone please help? I want to subscribe to PhotoshopCC, I decided to download the free trial version first. I downloaded it, but when I open it a few seconds see a sign indicating photoshopcc has stopped working. My cell phone is compatible with the programme but I only 1.80 ghz is this a problem? I saw that you have 2.0 ghz to run the program, but people have told me that it should work on my laptop?

  hiughkhk, I assume you are using windows 7 or newer.

  Navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 - location of the folder in your computer and delete the file named "sniffer" and try to launch the Photoshop CC 2014.

  If you are still having the same problem, please provide newspapers in the event viewer for Photoshop.

  Please use the link on how to view the event logs in the observer of events below.

  http://support.Microsoft.com/kb/308427

  Control Panel > system and security > administrative tools > event viewer > expand windows Logs > Application > search for error or red for the failed module.

  Thank you

• When I try to download AE or Premiere its says download free trial but nothing shows

  I tried to install the free trial of After Effects and Premiere Pro. When I click Download trial its says on the next page "is downloading now..." "but nothing happens for a long time. My creative cloud opens as well, but there is nothing on these software only Photoshop I have installed before

  I use Windows 7 and the browser I was using was Google chrome before but later, I tried Internet Explorer.

  Hi ivanateles,

  You might want to try to download the available direct download links to: http://prodesigntools.com/adobe-cc-2014-direct-download-links.html

  Please make sure you follow the instructions mentioned on the page before you start the download.

  Kind regards

  Rave

• get the app from the free trial version to buy

  I got a free trial of Illustrator that has now expired. I bought a subscription and can not seem to load. the application continues to tell me that my trial has expired

  Hi Laurie,

  Please try to log out of the desktop Adobe Creative cloud application and then reconnect.

  Sign in, sign out | Creative office cloud app

  Kind regards

  Sheena