CC in Photoshop choose Nvidia card?

Hi all

I have a MSI Apache Pro GE72 - 2QF portable computer that is running Windows 10 and which is a 64-bit

The machine has two graphics cards. One is integrated a 5600 Intel HD Graphics and the dedicated card is a Nvidia GeForce GTX 970 M

As I was installing the laptop (which is designed as a gaming computer), the Nvidia GeForce experience App popped up telling me a driver should be updated. I clicked it several times in a matter of days, but it wouldn't connect. I made sure that my wifi was strong and stable. I even called Time Warner to return them to their end.

I went on their site and clicked on something that I downloaded a newer version of the G.F.Experience application which then update card of Nvidia graphics.

However, before I updated the Nvidia card I went to Device Manager and open to all devices to see if updates were needed. I found about 22 of them, and so I proceeded to update alone. Thus, after having updated the Nvidia card, I returned to the Device Manager and noticed the Radio switching device had a Code 19 error. After much research I decided to follow the advice of someone on a forum who said, I needed to uninstall the Radio switch and then restart the computer and then return to reinstall. But when I returned the error code 19 had disappeared and the resettlement option was not present. So, I guess it was fixed. Despite this, I thought it was weird that the resettlement option was not available.

I checked for if ensure that I could pair my phone with the laptop... that I could do and then I sent a picture by Bluetooth of my phone to the laptop and the wifi worked very well and so it also had me believing that the error code of the pilot has been resolved.

After all this, I downloaded Photoshop CC 2015 with the help of technical support Adobe. While he started something said that the graphic card had a problem and that I would not be able to use the card of the chart at all. I asked the person to Adobe tech on this subject and he said to ignore that everything would be fine and the error message is a mistake.

I opened Photoshop and of course 3D was available but I never went in the preferences to check on the OpenGL - or at least I don't remember if I did or not. But I test it and I could do a 3D object.

All good... good? Nope.

Because I did have a lot of time to familiarize myself with 2015 as but I wanted to also install Photoshop CC and so I advanced and installed and when I did it was not any pop ups saying I would have a problem. But when I went to open the 3D options are grayed out and something that said to be activated the OpenGL or something of the sort.

I called Adobe and the tech person tried to manually tell Photoshop to choose the Nvidia driver, but he was not able to do this work. He told me that I have to call Microsoft and ask them to uninstall the Intel BIOS driver! UH WHAT! I really do not understand this at all because my Dell has died and who is 3.5 years old also had the same situation with the GPU. It has a built-in HD Intell graphics card and a dedicated Nvidia GTX 650 M card and they worked perfectly well with Photoshop, Illustrator, GIMP, Inkscape, and many others.

I then called MSI (the manufacturer of my machine) and their 'technical support' was not very helpful at all and was not listening very well. They ended up telling me that the best thing to do was to reset the laptop to factory settings, and it is as well as what I did.

I do not plan to update the Nvidia driver this time because I continued my quest for answers and found another forum where someone said that they had the same problem after they have updated their Nvidia card.

I'm going to re-download the creative cloud and will pray everything works, but just in case I still have the same problem, I hope someone here can have the solution because Adobe, Microsoft and Nvidia, MSI have not been able to solve the problem for me and I really like to get back to work.

So if anyone knows about why even if the computer is configured to allow each application automatically decide what card it must use

Sorry for writing as much as I know that everyone is just as busy as I am and so I want you to know that I really appreciated you taking your time to read on my computer and software trauma all. Even if you don't have a solution, any suggestion would be also greatly appreciated.

I'll be back to let you know if everything is OK or if I was able to find a solution. Are cross the fingers and everything else! Oh, I hope I have posted this call for assistance in respect of the right category. I know it's been on Photoshop, but I'm sure that the graphics card is compared to all the CC Apps.

I'm building my own, not so no direct experience with a laptop with dual video... only saved some links that can help

-http://forums.adobe.com/thread/1001579

-Why link http://forums.adobe.com/message/4685328

-Use the BIOS http://forums.adobe.com/thread/1019004?tstart=0 to select a graphics card

-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Tags: Adobe

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