CC plan of photography fails to download after payment
Connected cc, somehow got to a different page/site where I chose the plan, I paid for the monthly fee, then nothing happened. How CC PS and LR CC to download?
Try to connect to the CC Office Manager and insert it again.
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
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Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Thank you for your response. No I have not and that was the problem, but I'm having problems to Photoshop to run nowbut technical support sent me and I hope to have my problems sorted out soon.
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I bought a new PC and re-uploaded the plan of photography after signed in Adobe CC with my credentials. Sometimes I get a notification on a trial version of Adobe Bridge and I wanted to make sure that I downloaded Lightroom and Ps for my plan, trial versions not. I just down loaded terms of photography twice, once on my first computer and a second time on this computer. Please advise and thanks in advance.
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Hello
For the trial;
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I just downloaded the Plan of photography with Lightroom CC. Is this version LR 5 orLR6?
It should be the CC version which is equivalent to 6 with a cup of extra features, if you look at the on the screen, it should show it as 2015.5.1.
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I reside in the UAE UNITED from now, but in 6 months, I can move to another country, so my plan of photography 1 year will be? I need to buy only after getting a response to my request. Thank you
Oh, one last thing, or is - it possible to buy sitting in the UNITED Arab Emirates, but giving details on the country that I will propose to (Canada) (connecting to Adobe, Canada)
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You are fine as long as the country of your Adobe ID and country of your credit card match; and the country is one that we support for a creative cloud subscription. The fact that you are in a different country now is ok.
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Hi yejik42305752,
Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
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Please open the app creative cloud on your computer and the gpo tot app tab. If you are not able to see the Lightroom CC listed, sign out and sign in the creative cloud.
Here is the screenshot for how you can download the application from the creative cloud
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