CD/DVD does not recognize the disks and will not be closed

Similar Questions

• My dvd drive opens at the beginning and will not be closed.

  My dvd drive opens at the beginning and will not be closed. How can I solve this problem?

  Hi Showme66,

  A. from when what happens?

  B. what happens when you try to close the drive?

  C. recent changes made on the computer?

  D. the DVD drive opens automatically at startup?

  This problem may occur if one of the following scenarios is true:

  • Drivers filter in the CD and the DVD storage stack are not migrated successfully to Windows Vista.
  • You have uninstalled the CD software that fails to withdraw properly in the registry.
  • You have installed software that adds filter drivers in the CD and the storage stack of DVDs that interfere with existing filters.

  To resolve this issue automatically, click the fix this problem link. Then, click run now button from the Automated Troubleshooting Services page and follow the steps in this wizard.

  http://support.Microsoft.com/kb/929461

  Please post back the result.

  Bindu S - Microsoft Support

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] Marking a post as answer, or relatively useful, you help others find the answer faster

• CD/DVD does not recognize the drive.

  CD/DVD does not recognize the drive.  Error message-"Insert a disk." "" "Insert a disk in the drive (E or F, depending on whether one in use).  I bought a DVD/CD thought exteranl today that might work.  Same error message with the external dvd/cd.  Can hear the disc turning when it is inserted during a short period of time, maybe 20 seconds, then it stops.  Sometimes, the disc is ejected when the error message appears, sometimes not.  Same results even with blank CDs.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows 7 - DVD does not read the disk on the computer.

  My DVD does not read discs, when I click ion DVD player on my desktop shows insert a disk me error help

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I can't sync my iPod to Windows Media Player. WMP does not recognize the iPod and I can't drag music files between them

  My iPod is connected to the computer and it works fine with iTunes.  But I can't get the music in Windows Media Player to iPod.  When I try to sync in Windows Media Player, it does not recognize the iPod, and I can drag files from WMP to iTunes or the iPod.

  You cannot synchronize an Apple product in itself using WMP, unless you buy a 3rd party. You must use iTunes.

  See you soon,.
  Jerry

• Does anyone know how to change windows to recognize the disks with 520 bytes per sector? Or one knows if Windows 7 will recognize no 512 bytes per sector drives? Reader vendors will move to larger areas in the future.

  Windows does not recognize disks that are not 512 bytes per sector. Put readers at the point as unknown and I can't access it through the operating system. Is there something I can change to get Windows to recognize the disks that are not 512 bytes per sector?

  Hello MetalRain,

  Thank you for your message.  Are you able to see the disks in disk management?  Try the following:
  Click 'Start' > right click on 'My computer' > select 'manage '.
  Click on "disk management".
  On the right, you see your drive?  If so, you can right click and it assign a drive letter.
  Now you should be able to close this window and you can format your drive to NTFS, you can specify to change the bytes per sector 512 if you wish as seen HERE.
  After assigning a drive letter, follow the steps below:
  Click "Start" > click "Run" > type cmd in the text field and press "Enter."
  In the command prompt, type format c:/FS: NTFS / a: 512 and press "Enter."
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• The CD/DVD does not work with El Capitan 10.11.5 on Macbook Pro

  Hello everyone, I spent the time to research on the here and the other site on why the CD/DVD does not work with El Capitan 10.11.5 on MacBook Pro mid 2009. This discussion forum has said that he will not work with the El Capitan software. Any idea or suggestion? Back to Marverick or Yosemite? I tried to use SMC reset, restart, recovery and still the same issue.

  I thank in advance.

  ~ Mike

  I have my doubts that the (10.11.5) software is the problem.  Are you sure that the DVD player is simply not defective?  Have you tried to clean the lens?  What is the State of the disc?

  Your best option may be a date at a bar in engineering of the Apple store for a FREE evaluation.

  Ciao.

• I'm having a problem reinstalling Windows XP. After formatting the disk and create partitions, it will not complete the installation.

  Problem reinstalling Windows XP

  I'm having a problem reinstalling Windows XP.  After formatting the disk and create partitions, it will not complete the installation.  He goes back and reinstall Windows again.  I go through the installation of 39 minutes, the computer restarts to complete and it loops back and start the installation again. Why it does this and what I can do to move beyond this?

  Go into the BIOS and make sure that you your hard drive is not set to off, and that is the first priority boot CD and your second HD.

  Don't push when it restarts anything just to let him do what he does and report back if anything I'm sorry I have no idea.

• I upgraded my dell e1705 inspriron from xp to vista and now my cd/dvd does not, in my opinion, driver is missing... what I do

  I upgraded my dell e1705 inspriron from xp to vista and now my cd/dvd does not, in my opinion, driver is missing... what I do

  See this article would allow:

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

• USB and DVD does not

  (1) when I'm injection hard-wear PC cannot access mass storage... Please suggest me.
  (2) even DVD does not work on my PC. It shows that research on vacuum... (windows 7 ultimate 64 bit OS ms 2009 system)

  Hello Bharat,

  (1) what mass storage device you are trying to use?

  (2) you are able to play any other DVD in the computer?

  (3) have you tried to connect the USB key to another computer or another port?

  In the meantime, please follow the Microsoft Fixit and see if that helps.

  Diagnose and automatically fix the Windows USB problems

  http://support.Microsoft.com/mats/Windows_USB_diagnostics

  Also refer to:

  Tips for solving problems of USB devices

  () Also applies to Windows 7( )

  http://Windows.Microsoft.com/en-in/Windows-Vista/tips-for-solving-problems-with-USB-devices

  I hope this helps. Otherwise, feel free to write us again and we will be happy to help you.

  Thank you

• my itunes recognizes my cd and will allow me to import once when I run itunes then it does not recognize it again unless I have restart it.

  my itunes recognizes my cd and will allow me to import once when I run itunes then it does not recognize it again unless I have restart it.

  Grrr

  Windows 7 user

  Ask the question in the Apple Forums:
  https://discussions.Apple.com/index.jspa

• I bought 10 items on the disk and now need to install it on a new computer that lacks a dvd player. Download it from the Adobe site?

  I bought 10 items on the disk and now need to install it on a new computer that lacks a dvd player. Download it from the Adobe site?

  Download Photoshop Elements | 10, 12, 14, 11, 13

• Satellite 2140CDS: message: "insert the disk and press a key".

  Hello

  I got this laptop but the necessary update. I tried to put a master drive from my other laptop to update and it came with 'error' and now when I turned it back on it does nothing about it, totally blank and rpet "insert the disk and press a key".

  I've got everything I can think but still can not do anything.

  Please can someone help?

  Hello

  What do you mean with master drive? Do you mean the Toshiba Recovery CD or what?

  It seems that the laptop can not find a source of seed and so this message appears on the screen!

  If you use a FDD drive please check if the disk has been removed.

  You must simply insert your Toshiba Recovery CD and boot from the CD/DVD drive. That's all.

  PS: Check if the HARD drive isn't too bad, as if the internal HARD drive is malfunctioning you will not be able to reinstall the OS from the CD

• video copied to DVD does not match project that I can see

  Good,

  No doubt another basic question, but I can't find an answer in the Adobe manual. I just discovered (after burning 8 copies of the same file) that the film on the DVD does not match what I see on the screen of project. The drop-down list to organize > project resembles what I want except that he seems to have the original avi file that I edited later as well as the changed file. The timeline seems correct. The timeline seems correct. I tried to eliminate the 'markers', but there was none to remove - the drop down menu gave me the ability to add markers. A Council, is that the DVD is picking up a model of menu that I played with, but could not get to work and then deleted. I ended up using the title screen very basic with black video in the high title of range drop-down list menu rather than the option model to change. I see the new title in the scene and timelines. Yet once the previous question just posted, I don't see anything in the screen clip
  (e.g., boxes of th) under 'organize '. In addition, the video clip on the DVD appears truncated by about half of playing time.

  At one point I have only the old menu design clip shows just below the montor screen could display but could not know how to remove.

  THX

  Yes, I want to.

  To preview your created disc, click the Preview button on the monitor of the disk layout.

• Satellite Pro L300 - CD/DVD does not appear on my computer

  Hello! This is probably a silly question / easy but I am very new in this and... my CD/DVD unit does not work.
  It does not show on 'my computer' and when I insert a disc, nothing happens (with the exception of a humming noise but then nothing)...

  Please can someone help me?
  As the helpline does not respond on Saturday...

  Thank you very much!

  Hello

  Try this;
  Go to the Device Manager and remove the drive from the Device Manager list CD/DVD.
  Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Reboot the laptop and check again.