CD/DVD does not work on Pavilion dv7

Hi, I have problems with my DVD/CD drive - it does not work. The charger opens upward and when you insert the disc, it make noise running, but nothing fits. When I opened my computer tab there is no indication of CD.

Hello

First, try the automated Microsoft fixit at the link below.

Windows 7

Vista

Check if the drive works now.

If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.



Kind regards

DP - K

Tags: Notebooks

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    Install these drivers in that order, then restart the PC after each driver is installed.

    1 chipset installation utility.

    2. AMD graphics card driver (this also installs the Intel HD graphics card, so it's the only one you must install).

    3 IDT Audio driver that I posted.

    4 Ethernet.

    Then, you can install the rest of the drivers in any order you want.

    I'm skeptical that the switchable graphics has your laptop works on W10.

    Some drivers W8 will work on W8.1, but some may not.

    In any case, first see if your laptop works OK even once with a new install of W7 SP1 and the correct drivers.

    If so, you can experiment with W8 and more recent here.

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