CD/DVD drive does not appear in Windows 8

My CD/DVD drive no longer appears in Windows Explorer in point 8.1 of Windows on my desktop HP Pavilion Slimline 400-034. The disc rotates during startup. I tried the troubleshooting of Microsoft Window 8 with no luck. I would try the HP troubleshooting which requires access BIOS when booting, but by pressing F10 at startup me does not BIOS but Windows load normally. Any suggestions to at least help me get the BIOS?

Solved! No. thanks to HP. Even if I had never opened the file on my PC and make sure that the cable DVD could not be disconnected, I decided to look for. Much to my surprise, he has been disconnected - but not by me - by a HP technician. I remembered that I had to return the PC to HP to replace the power supply warranty in June 2014. Not only have they not reconnect the cable SATA DVD, they put the cable from the hard drive in the MB connector where the DVD cable was supposed to be. After trial and error and insert the DVD cable in the 3 open SATA connectors with no luck, and finally move the cable from the hard drive to another connector and put the cable DVD where the cable from the hard drive was, the DVD has been recognized by Windows and working correctly. Thanks to HP for the many hours I lost to try to correct their mistake.

Tags: HP Desktops

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