CD/dvd drive failure (I think)

Similar Questions

• Satellite A200-1vp with Vista - code 39 of the CD/DVD drive failure

  Hello

  I was burning and watch DVDs on my Satellite A200 - 1 VP, with vista, since February, the last time I burned anything was a couple of weeks.

  Suddenly, there is a problem, no response when I insert a disc and my divx player says me no recorder found.

  When I am looking in the Device Manager I get the message 'windows cannot load the driver for this hardware' (code 39) "driver is damaged or missing.

  I tried to uninstall it and using the limit filter upper/lower of Toshiba, repair tool but on restart it still cannot install.

  Should I try the Toshiba Recovery Disc and lose a lot of that programs/files, as a last resort?
  Would this work?
  Anyone have any ideas?

  Here's an interesting article from Microsoft Knowledge:
  http://support.Microsoft.com/kb/270008/en-us

  You must first access the Device Manager and should remove the reader of CD/DVD from the list of devices.
  Then should access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Reboot the laptop and check if the CD/DVD drive would work again!

• To the Satellite 2450-101 DVD drive failure

  Hi guys again...

  I have another problem with my old laptop Toshiba Satellite 2450-101 which I hope you can help me with.
  The original DVD-rom drive - a Teac DW - 224th - went "off the radar" a couple of times a year and only re - appear in my computer after a re-boot, but he then quickly disappear again.

  It is curious that the drive is still listed in device as Manager works correctly.
  Would have to be a complete reinstallation to get it back again when the process would start over.

  Now during the boot process, a message appears at the top of the screen saying "error Eide...
  I bought a new replacement brown-box DVD - RW double layer drive PC World - a Sony IA2604H - and has installed but it's exactly the same thing but this time she is mentioned in as a 'CD-rom SCSI device' Device Manager... which is certainly not.
  In both cases, readers are completely dead and does not eject even trays.
  Needless to say, it's driving me crazy.

  Can you suggest anything?
  Thank you once again...
  JB

  You can boot from the bootable CD?

  If so, then try to remove the upperfilters and lowerfilters:
  http://support.Microsoft.com/default.aspx?ID=314060

  If you cannot start from the CD, then either:

  (1) the ODD or another component of the motherboard connector is defective / in bulk.
  (2) the original Teac ODD is defective, and the new Sony is not compatible (has the wrong master/slave settings)

• Qosmio F30 - how to get started using the external CD/DVD drive?

  Hello Mr President

  I have a Qosmio F30. My CD/DVD drive does not work. I have the USB CD/DVD drive, but I think that F30 does not support external USB CD/DVD drive to boot to the top.

  Please help me. Now, how can I boot Windows XP CD?

  At first, I must say that I really wonder why you do not have something to trade integrated optical drive. Qosmio F30 is not that old laptop and is perhaps the warranty still valid. You should check with the partner of service authorized in your country.

  For start with external peripheral is not so easy because the external drive doesn't recognize started upward. Theoretically you should either external ODD visible to your Qosmio. For older laptop, it is possible if you start Notepad in pilot mode and load BACK to BACK. After doing this you have access to the external hard drive and can start the installation.

  You can do this with your Qosmio laptop?

• CD/dvd drive read only disks not vain iv tried everthing I can think of an infusion iv, any help appreciated, thanks lee.

  CD/dvd drive read only disks not vain iv tried everthing I can think of an infusion iv, any help appreciated, thanks lee.

  Hi leejarvis,.

  ·         What version of the operating system is installed on the computer?

  ·         What is the brand and model of the computer?

  ·         Did you do changes on the computer before the show?

  ·         You get the error message?

  ·         Have what troubleshooting measures you tried?

  Follow the steps in the article.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

• Windows thinks that my DVD drive is a floppy drive

  I've had my computer for almost 3 years now without problems and now my computer decided that my dvd drive is a floppy drive. I have no floppy drive in this computer.

  I am running windows vista ultimate, 32 bit. My dvd player is an Asus - model unknown, bought 3 years ago

  Device Manager can't find the drive, but does not have a floppy drive

  ->, I uninstalled the floppy drive he sees and has attempted to use the scan for hardware, but it cannot find the diskette again. Tried to restore the computer by using the system restore, which did not work. The player turns on and turn when I put a disc in but nothing and does not pop up in my computer (which only shows my hard drive and a non-existent floppy disk)

  After trying to use demon for a drive emulator tools so that I could actually stop using the physical disk that I don't want to wear them first noticed the problem. Daemon tools has been uninstalled from the restore points, I used so I don't think that is the question.

  Any help would be appreciated.

  Thank you

  Bob

  I did what you suggested and none of it worked. Thank you for your help and I have a solution that worked well.

  I turned off the computer, unplug the drive (power and sata of course), computer turned off, shut down, reconnected and when I restarted it again, my drive was normal.

• DVD drive no longer works Code 10 failure initialization

  My computer is less than two years.  It came with Vista.
  The CD/DVD multi Recorder initially worked, but has stopped working.
  Diagnosis say the drivers are up to date, but there is a problem with the device:
  HL-DT-ST DVDRAM_GSA - H60N ATA.
  I had not used a lot, so it should not really be worn.
  My problem looks like the display by "Jackie", but I noticed that our device numbers are different.
  Please notify.

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Please make all below even if you have done some before as it is often the set of operations which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• HP Pavilion Slimline S5: Internal HARD drive failure, PC does not start

  Drive HARD internal of my HP Pavilion Slimline S5 failed and died recently (bought in 2011). My HP warranty is long gone.

  The splash screen has shown this message:

  1720-SMART hard detects an imminent failure

  Due to lack of player: SATA0

  Failed attributes: # 05

  I have several questions about this:

  1. Is it only caused by HARD drive failure? I want to replace it myself, but I don't really know if there are other parts to replace. Or it will be better to bring it to the computer shop to do carefully check?
  2. I can replace it with Seagate Barracuda 3.5 "(7200 RPM, 1 TB, SATA 3 or 6)? I think that the current HARD drive is Hitachi.
  3. I still need to transfer Windows OEM once the HARD drive is replaced?

  Thanks in advance.

  According to the packing of the Seagate, it might come with the software.  But if it is OEM drive then found the software by clicking HERE.  In general, I use a USB adapter for hard drive to clone if the PC will not support an additional drive.  Given that a number of incomplete model for the PC, it is difficult to find accurate info, but the Pavilion Slimline S5 I checked all have a motherboard with additional SATA ports.  Just have a spare SATA cable and power on the power port and try the cloning software.  Make sure that the drive is not touch a conductive element.  Usually, I place the additional reader on a cardboard box.

  Install the new drive as a replacement for the existing drive and connect everything as it is now.  Then connect the old drive in the manner discussed.  Boot from the CD created with cloning tools.  If the old drive is cloned stll, then when the software is finished, remove the old drive connections to see if the drive can start the computer.  If this is not successful, try to run the recovery screen (F11) BIOS boot manager.  If that does not work, use the Recovery DVD set brand when the computer was new.  If you did this, or lost them, then see THATto order a series.

• Satellite Pro A120 - cannot boot from CD/DVD drive

  I have a Toshiba Satellite Pro A120 of friends, he was running very slow so I said I'd do the usual for him.
  Back up all his documents, and then reinstall windows. not so easy!

  First of all, try to boot from the CD so I can boot into Ubuntu or reinstall windows.
  Me has taken long enough to work, I had to press DEL/ESC to enter in the BIOS, but once I put to boot from the CD (and was a bootable CD in the drive), it kept just boot from the HARD drive.

  From time to time I get an error saying + "Media test failure - check cable" + or something similar, theres a lot on internet on this subject.
  I think its something to do if the boot order has CD first, then it has LAN as 2nd.

  Able to boot Ubuntu from a USB key.
  Try to copy its documents on my external drive but really copying REALLY slow (like 1 MB/s) and kept getting IO errors on some files.
  I can't run diagnostic software for HARD drive that I can not boot from the CD (could get the Ultimate Boot CD on a USB but if anyone thinks it would help?).

  In windows, the CD player only reads real CD (audio similar DVD, not CDR and DVDR).
  This means a failing drive?
  What intrigues me most, however, is that I changed the portable CD player with a CD of work of another computer and windows recognize today this new CD player at all!

  By putting a bootable CD in this new CD player, it always starts from the HARD drive (do not recognize CD player in all).
  The BIOS is a bit unnecessary and does not show the detected disks...

  Also, boot Ubuntu from a USB key, with the original CD player, he reads real CD and DVD copied of all zeros are considered blank discs and replace the CD drive with a known working in Ubuntu means its not recognized at all (if this isn't windows driver problems).

  When I started messing around with it I remember windows say the time had been reset, so I set the time properly, then he did the same thing again I think. A flat CMOS battery could not be responsible for this?

  Is the motherboard and specifically the IDE controller or a broken ports, or am I doing something stupid? I'm tempted to just install Ubuntu by USB and tell him not to bother with CD more ;^)

  Any suggestions or comments would be much appreciated!

  Thank you
  Dan Gent

  > Me has taken long enough to work, I had to press DEL/ESC to enter in the BIOS, but once I put to boot from the CD (and was a bootable CD in the drive), it kept just boot from the HARD drive.
  You see the CD/DVD drive in BIOS? I mean all the details like the name WEIRD etc.
  If this isn't the case, then it means that your CD/DVD drive is not recognized by the BIOS due to a hardware problem.

  If you can see the STRANGE in the BIOS but are still not able to boot from any disk, then I suppose that the CD/DVD drive cannot read the disk for different reasons.
  One of the reasons could be a defective or damage the laser lens

  > Every so often, I would get an error saying "Media test failure - check cable" or something similar, theres a lot on internet on this subject. I think its something to do if the boot order has CD first, then it has LAN as 2nd.

  Yes, this error means that your laptop tried to boot from LAN

  > In windows, the CD player only reads real CD (audio similar DVD, not CDR and DVDR). This means a failing drive?

  As I said above, it would be possible that the reader s laser lens malfunctions and, therefore, the ODD can't handle the media. It seems that the laser lens can not calibrate properly and can not move in the correct position. This question is not repairable and the drive needs to be replaced.

  > What intrigues me most, however, is that I changed the CD drive with a CD of work of another laptop and windows don't recognize this new CD player at all!

  The fact is that not all CD/DVD drives are compatible due to different master/slave/C-salt settings. You must use the supported players! In most cases, you can find a list in your user manual what CD/DVD readers are compatible.

• Instant hard drive failure

  Hello

  I bought yesterday new laptop HP ENVY 17-j162no. The first time (and each time later) I started the laptop, I had a smart drive failure error. I have never on any known computer that even after such a mistake, nothing seems to be broken. I went to the BIOS and ran the examing tool, and you can see the results below. What is the next step to do?

  Thanks for all the answers,

  Arto

  SystemDiags.log

  2014-10-05 11:28:30 =.
  2014-10-05 11:28:30 EFI 5.4.3.0 diagnostic system has started
  2014-10-05 11:28:30 Load Options =
  2014-10-05 11:28:30 former Hii Protocol not found.
  2014-10-05 11:28:30 SysDiagsBiosData2011 Configuration variable acquired
  2014-10-05 11:28:30 pointer absolute Protocol not available
  2014-10-05 11:28:30 found HP thermal diagnosis Protocol
  2014-10-05 11:28:30 1394 controller is not present.
  2014-10-05 11:28:30 BIOS HP Image Interface Protocol Version 2.0
  2014-10-05 11:28:30 found 8 8 active processors, Max 8 processors
  2014-10-05 11:28:30 system family: = 2
  2014-10-05 11:28:30 PlatformLang reported as en-US.
  2014-10-05 11:28:30 selected language is currently (eng).
  2014-10-05 11:28:40 Player library initialization.
  2014-10-05 11:28:40 TscPerSecond = 0B374B73Ch
  2014-10-05 11:28:40 installed protocol commands ATA
  2014-10-05 11:28:40 found installed protocol commands ATA supporting Packet orders!
  2014-10-05 11:28:40 found 1 hard drive.
  2014-10-05 11:28:40 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x8198550F) to drive 0
  2014-10-05 11:28:40 found 1 optical disc.
  2014-10-05 11:28:40 AtaCommandsBindBlockIoProtocol(): link block of e/s Protocol (0x81C9768F) to drive 1
  2014-10-05 11:28:40 ATA Total 2 records found
  2014-10-05 11:28:40 no handle found support EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
  2014-10-05 11:28:40 1 hard drive Total records found
  2014-10-05 11:28:40 1 total optical disk drives found
  2014-10-05 11:28:40 found 1 hard drives
  2014-10-05 11:28:40 found 1 optical discs
  2014-10-05 11:28:40 system model: = HP ENVY 17 Notebook PC
  2014-10-05 11:28:40 system SKU: = J1Y81EA #UUW
  2014-10-05 11:28:40 system ID: 1968
  2014-10-05 11:28:40 HDD 0 model: ST1000LM014-1EJ164-SSHD
  2014-10-05 11:28:40 HDD 0 series: (I removed it, let me know if it is crucial to know)
  2014-10-05 11:28:40 ODD 0 model: hp DVD RAM UJ8E2
  2014-10-05 11:28:40 series 0 ODD: (I removed it, let me know if it is crucial to know)
  2014-10-05 11:28:40 DIMM 0 serial number: (I removed it, let me know if it is crucial to know)
  2014-10-05 11:28:40 DIMM 0 Part Number: M471B5173DB0-YK0
  2014-10-05 11:28:40 DIMM 1 serial number: (I removed it, let me know if it is crucial to know)
  2014-10-05 11:28:40 DIMM 1 part number: M471B1G73QH0-YK0
  2014-10-05 11:28:40 BIOS revision: F.62
  2014-10-05 11:28:40 SysDiagInitErrorLog - no record found
  2014-10-05 11:28:40 BattInit: Protocol 2010.
  2014-10-05 11:28:40 from Menu of Diagnostic graphics system
  2014-10-05 11:28:50 selected system test
  2014-10-05 11:28:50 calculation time to Test memory
  2014-10-05 11:28:50 total 12533 MB of memory, Free 12110 MB (3100317 Pages)
  2014-10-05 11:28:50 trust parm buffer
  2014-10-05 11:28:50 test cases Init
  2014-10-05 11:28:50 calculated 0x000000000A9BE058 TSC ticks per MB
  2014-10-05 11:28:50 estimated duration total = 905 s
  2014-10-05 11:28:50 battery test started
  2014-10-05 11:28:50 SmartAdapter: State of the map is 0
  2014-10-05 11:28:50 number of batteries 1
  2014-10-05 11:28:50 BattResetCharger: No.0 (success).
  2014-10-05 11:28:50 BattResetCharger: n ° 1 (invalid parameter).
  2014-10-05 11:28:53 battery 0 returned 0 x 0000000000000000
  2014-10-05 11:28:53 overall result of battery = 1
  2014-10-05 11:28:53 CPU Test started
  2014-10-05 11:28:53 UDM Cpu start test.
  2014-10-05 11:28:53 features BIOS 0x001000004BF99880
  2014-10-05 11:28:53 ===========================================================
  2014-10-05 11:28:53 from CpuDiags.udm version 1.01 built March 13, 2014 15:08:44
  2014-10-05 11:28:53 init complete CpuDiags.UDM
  2014-10-05 11:29:02 test complete CPU - result 1
  2014-10-05 11:29:02 Wireless Module audit completed - results 1
  2014-10-05 11:29:02 test Board full system - result 1
  2014-10-05 11:29:02 SMART Check started
  2014-10-05 11:29:02 SMART Check completed - score 3
  2014-10-05 11:29:02 error code = 0 x 301
  2014-10-05 11:29:02 serial number: (I removed it, let me know if it is crucial to know)
  2014-10-05 11:29:02 guaranteed Start Date: 04/10/2014
  2014-10-05 11:29:02 WarrantyIDString size = 60
  2014-10-05 11:29:02 guaranteed ID = 94NH4J-78M78N-MFGH7F-60FW03
  2014-10-05 11:29:02 path of unity: PciRoot(0x0) /Pci(0x1F,0x2) /Sata (0x0, 0x0, 0x0)
  2014-10-05 11:29:22 completed Test System
  2014-10-05 11:29:24 path of unity: PciRoot(0x0) /Pci(0x1F,0x2) /Sata (0x0, 0x0, 0x0)

  And here's the SystemDiagsCeeHistory.log:

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

  Dear customer,

  Welcome to the Forum from the HP Support

  Thanks for posting your question on the Forum of Support HP

  I would like first of all to appreciate your effors to solve this problem with your laptop

  I'm really sorry to hear that Your ' e not able to boot into the operating system with your new laptop. I understand how

  He feels when things doesn't work sometimes

  This is to inform you that I have are passed through the error report and did an analysis to arrive at a conclusion. According to the analysis I did the error you posted means 'hard drive is defective or is not & should be replaced '.

  I think the laptop is within 30 days of the date [the Date of the invoice /] you purchased this device. If your answer is

  Yes, this device will be considered dead on arrival and you must immediately contact HP Support by phone for further assistance immediately to get your Notebook, replaced by the Point of sale or directly by HP

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  I work on behalf of HP

• Removal of security icon to remove a mounted cd/dvd drive that can not be delete. also the problem with the apple driver.

  Vista Home premium

  64 bit

  HP pavilion dv4-1220us

  It happens when I went to open I tunes and he indicated a problem with the cd/dvd and then I noticed security remove the icon at the bottom of the screen, attended safe remove and it delete my CD-ROM drive mounted cd/dvd look no further and I notice this driver is part of apple who was a pilot of speed indicating this driver will remove your drive of cd/dvd rom IS NOT WORKING WITH some programs installed.  I contacted apple, we have deleted the driver and complete the process with the driver of the machine. Now, this does not take care of the security delete icon then tech apple tried to help and communicate with Microsoft or hp.

  RESTORE MY COMPUTER SEVERAL TIMES, THIS ICON IS STILL THERE.

  DOWN MY BIOS AND THE ICON IS STILL THERE.

  THIS SCANNER DRIVER AND THE ICON IS STILL THERE.

  Security delete icon States: remove TSST CORP CD/DVD TS-L633L ATA DEVICE READERS of CD-ROM/DVD-ROM if I hit remove it will remove my CD/DVD-ROM DRIVE.

  I went on my computer and click on my cd/dvd rom drive and went to properties and that's what I found below.

  1. FUJITSU MHZ2250BH G2 ATA HARD DRIVE: WENT INTO PROPERTIES TO DISPLAY DRIVERS, IT HAS A HPDSKLFT. SYS DID NOT SIGN THE OTHER TWO DRIVERS ARE THE SIGN. ENTERED DRIVERS FILE AND INSTALLED THE SIGN AND IT IS SHOWING NO SIGN, ALSO WITH HP ASSIST THIS HARD DRIVE IS DISPLAYED AS 0 FAILURE AND DISK.

  2 TSST CORP CD/DVD TS - L633L ATA DEVICE DVD/CD-ROM: ENTERED VIEW PROPERTIES PILOTS AND THIS ONE HAS THE DRIVER OF THE VEHICLE AND A DRIVER.

  At the moment I'd hide so I does not uninstall my cd/dvd drive.

  Do I need another hard drive?

  Is this something with the Bios?

  Apple has tried to help with this driver of train that I'm not sure that this problem is still with this gear or what?  This is the site about the problem to apple and the site of heavy plant driver.

  http://www.GearSoftware.com/support/drivers.php

  http://www.GearSoftware.com/wiki/index.php?title=CD/DVD_drives_disappear_after_installing_iTunes

  http://support.Apple.com/kb/TS2308

  http://www.GearSoftware.com/wiki/index.php?title=drivers:_Windows_ - _Updating, _etc, _64_bit_versions, _removing

  Hi Mamalasting,

  I'd say Hewlett-Packard to visit support website and check if they have the latest drivers for the DVD player.

  Reference:

  http://www.HP.com/#support

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• MEDIA IN CD/DVD DRIVE IS NOT READABLE (ATAPI DVD A DH16AYH ATA DEVICE) IS IN THE DRIVE OR THE MEDIA FORMAT IS NOT SUPPORTED

  I recently had to change the map media on my pc and now I can't get the cd player to read any CD or DVD, now I get this message when I run the troubleshooter of hardware and devices "MEDIA IN the READER of CD/DVD IS NOT PLAYS (ATAPI DVD A DH16AYH ATA DEVICE) THE DISC IS EMPTY OR THE MEDIA FORMAT IS NOT SUPPORTED" I have windows vista.
  Thank you

  Hi Euro Italia stone,

  Thank you for your message.

  What is the make and model of the press you card changed?

  You can try the DVD drive in another computer to see if it's a failure?

  What is your computer make and model?

  I suggest you check the cables connected to the training to see if they are loose.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Solutions to the problem of CD/DVD drive cannot read DVD discs

  This article will tell you 3 ways to solve the problem of the CD/DVD drive do not read the DVD disc. Please the process step by step.

  Solution1. Clean the DVD disc

  If your Player cannot detect the DVD disc, the first thing you need to do is to clean the DVD disc. Use a soft and dry cloth (not painted) to wipe the disc from the center of the disc to the edge. Please take care to not to use a paper to clean the disc with a circular motion, it will scratch the disc.

  After cleaning, inert the DVD on the drive to see if it works, if the reader can't read the disc, use a cloth of cotton wet with water or alcohol to clean the disc. After the disc dry, inert re the disc on the drive. If the reader can read, the operation is complete. If this isn't the case, please turn to the option2.

  Option2. Check the disc to see if it has been damaged

  Draw the DVD from the drive and check if there are some scratches or small cracks on the disc. If the disc is damaged, please try another DVD disc to see if the drive can read. If the drive cannot recognize the new disk, there could be a problem with the CD/DVD drive. Please turn to solution 3.

  Solution3. Clean or repair the CD/DVD drive

  When a CD/DVD drive has been used for a long time, its ability to play disc will only get worse. Then, the reader can not read some discs, or blocking your computer in the middle of the reading disc. This is usually due to the aging of certain parts of the disc, CD/DVD player dirty.

  Open the drive to check if the DVD reader accumulates dust and dirt, if so, the cold air from the hair dryer allows you to clean the inside of the DVD drive. Be sure to not blow on the optical sensor orally, or clean it with a cloth of cotton with water or alcohol. After cleaning, insert a DVD disc on the drive to see if it works. If still no, you need to call the s command customer service or take the reader to a computer repair shop.

  Post edited by: Newhampshireguy

  Thanks for sharing your experience with us!
  I think your assignment might be useful to others here in the community.

• Satellite P300 - 19 p: CD/DVD drive is trying to read the disk then ejects

  Hello

  I hope someone can help,

  I have a * Satellite P300 - 19 P *.
  I've had this laptop for 3 months and it's the last frustrating problem; occasionally when I insert a DVD or CD and close the CD tray tries to read the disc and then ejects the disc, even if I remove the drive and close the drive drawer pops out again,

  If I shut down the system and restart the problem still exists.
  I checked the drivers that are updated and the operating system is Windows Vista Home premium 32-bit.

  It is the fourth time this happens and the problem seems to fix it of self and reappears as and when!

  If anyone has had this problem or can anyone help because it makes me crazy.

  Hello!

  I think that s a problem with the CD/DVD drive.

  In your case, I would go to an ASP (authorized service provider). They should check your laptop and change the drive if necessary.
  Here, you can search an ASP:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported downloads & => find an ASP.

  Good bye

• Portege R500 - CD/DVD drive no longer works

  Does anyone found a resolution to this?

  Like David, my DVD Multidrive on my R500 abruptly arrested recently - I can open/close the player, but he does not appear in Windows Explorer as a disk is valid. Do not think that I have nothing installed on the machine.

  Interestingly, I never really use the DVD player. Indeed, because of all the * heat * questions, I used to "Power Off" of the device, via the DVD icon in the system tray (i.e. option enabled me to Power on / off the unit). So while the power was OFF, it's cold the machine, and so the fan was rarely on.

  Now that my computer no longer recognizes the drive, this icon it simply shows that disabled, no possibility to the power on/off switch, and this noisy fan is almost always on. In addition, because it seems that the machine tries to recognize the drive subject time at startup, all re-start, reboot the machine now takes a few minutes to start...

  For the optical drive firmware update help? Or is there some other fix?

  Hello

  > but my Portege R500 CD/DVD drive has stopped working the next day, I had attached an external CD - RW drive for me to burn discs. Maybe it did disable my built-in drive?
  This could be the key;
  Try to access the Device Manager and remove the CD/DVD player listed and all USB host controllers and USB root hub.

  Again, restart the laptop.
  After new check restart if the CD/DVD drive has been recognized again.