CD/DVD drive has stopped being recognized by Satellite A100 - 01 G

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• E DVD drive has stopped working on my Satellite L755D

  Earlier today the DVD player worked but stopped suddenly, on my Satellite L755D.

  Looks like he is reading the disc, but can't find anything. It is not the real disk as it works on another computer.

  Any ideas?
  Thank you
  Ian

  Have you tested the feature with drives different (original CD, DVD)?

• CD/DVD drive has stopped working and now not recognized in 'My Computer'

  I have a HP Pavilion computer to office model a6109n, product number GG038AA, S/N CNH7250K0M. I've been running Windows 7 for 2 years. My CD player recently stopped working. I can't attribute this failure to any specific event that would have led to it.  When a CD is inserted, the green light comes on for about 6 seconds then turns off. The CD player is not long represented on the 'My Computer' to readers list. The CD drive appears in Device Manager. I tried to roload the driver for CD drive, Windows gave a message stating that the best driver is already installed. I have no error message and ran three programs different viruses with no problems. I've also updated Windows available current configuration that has not solved the problem. Thinking it was a hardware problem, I checked the CD drive cable connections and that did not help.  I replaced the CD drive with a new drive for HP and had the same symptoms. I returned the new CD player and he traded for an external CD drive and had the same symptoms in all USB ports. I tried every USB port with a flash player and the flash player saved on my computer in all USB ports. If my CD drive is being recognized by the Device Manager but not in my computer. It's okay if it's an internal or external drive. Everything else on the computer works fine. More troubleshooting ideas?  Thank you.

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• My CD/DVD drive has stopped to view the contents of the disc on the screen, no answer whatever.

  The CD? DVD drive stopped to show the contoents of the disks.

  The draw opens and closes without any problems and the drive seems to run ok but oh, the screen remains blank.

  I tried the program of troubleshooting the problem by using the Hewlett Packard installed in the computer, but nothing has changed.

  It worked OK when I bought first amd I think it might be disabled in some way, but so far I found the program number which

  will allow it. Can you help me?

  I am running Windows Vista 32.

  Summer of tring to solve this problem for several months now.

  David Welch

  Hi, David Welch.

  Thank you for writing to Microsoft Communities. The problem description, I understand that the CD/DVD drive is not working properly. Before you start the troubleshooting steps, I need the following information:

  ·         The problem occurs with any CD or a specific DVD?

  ·         You get the error message?

  ·         Did you do changes on the computer before the show?

  Follow the steps in the article, and check.

  The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  You can also see this article for more information.

  Why doesn't my CD or DVD drive?

  Let us know if you need more assistance. We will be happy to help you.

  Thank you.

• my dvd drive has stopped working. says windows cannot load the device driver, can be corrupted or missing code 39. When I search for updates, it says I have the most up to date. Help!

  drive is Matshita DVD-RAM UJ-850 s a SATA drive

  I use windows Vista

  Driver provider Microsoft

  Day 21/06/2006

  Version 6.0.6002.18005

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
  are you can reinstall the 'old'. Many use Windows default drivers however some special aura
  ones. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• my cd/dvd drive has stopped playing cd/DVD, I'm operating on the windows media player 11 and my dell v305 printer

  my dvd/cd player works on windows media player 11 and don't play more or reads cd/DVD it used to automatically read the DVD but suddenly stopped working also my printer that a DELL V305 does more whenever I click on print a window opens and says internet Explorer windows has stopped working and I need solutions as I am a new student online and my readers need and printer to work. can someone help me please?

  I tried uninstalling and reinstalling my printer as well as running a virus scan and always my printer does not print. the fact to unplug and re plug do not work and also, since I put in a new ink cartridge it said also of alignment problem. whenever I click on print, a window saying windows internet explore has stopped working. I looked in my device manager and noticedthere is that a 6T 04 NIC DOES NOT WORK give me code 10. could be the problem? can someone help me please?

  This should not be the problem.

  http://social.technet.Microsoft.com/forums/en/itprovistahardware/thread/3a503cdb-e61c-44BC-97c4-0b38b0e5f929

  Read the info above about your error Code in the 6 to 4 adapter...

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Dell.com/support/downloads/DriversList.aspx?c=US&l=en&s=GEN&ServiceTag=&SystemID=PRN_INKJET_V305&OS=WLH&OSL=en&CATID=&impid=

  Uninstall/reinstall your printer using the drivers from the link above from Dell.

  http://support.Dell.com/support/topics/global.aspx/support/my_systems_info/manuals?c=us&l=en&s=Gen& ~ CK = anavml

  And get / please read the manual above for your printer model to solve the problem of alignment, as it is a Dell printer problem.

  See you soon.

  Mick Murphy - Microsoft partner

• CD/DVD drive has stopped working

  I have a Gateway M-1625 w / Windows Vista - since Adobe first Elements 7 installed a few days ago, I ben can't access the CD/DVD drive.  The Manager of said devices 'Windows cannot initialize the device of this material (code 37) driver"I had first uninstalled Adobe program.  Reading similar problems discussed in the forum, I tried to uninstall the driver, hoping that Windows Vista would put it after reboot.  Upon restart, the computer will display message "devide software driver was not properly installed - please contact the manufacturer of your device to help get this installed device ' device is HL-DT-ST-DVDRAM-GSA-T20F-ATA

  I'm VERY inexperienced in this kind of thing!  Can you help me?

  Hello!!

  If you have no experience, then do nothing, try to call a repairman or call the manufacturer and ask them to do it for you...

  but try somethings first of all you can... I guess that your drive was working fine just before some software have been installed, try the system restore to the date when your computer was working fine.

  to the system restore menu-> all programs from start-> Accessories-> systemtools-> systemrestore...

  Choose the date when your system to work properly, select the calendar... and follow the instructions on the screen. Don't forget: read carefully the Instructions... :)

  Ask if you have any doubt.

  Shantanu Microsoft Most Valuable Professional, blog at: http://www.thecomputernext.com

• E1505 cd/dvd drive has stopped working

  suddenly, my cd/dvd drive doesn't work! It will not read any dvd or cd.  It is a TSSTcorp DVD +-RW TS - L532B.

  
  

• Optical disc drive has stopped working on the Satellite a series

  My 10 year old son has a Toshiba laptop that he uses to play CD games, watch DVDs, etc.
  A few days ago he complained that he can no longer play its CD and DVD s.

  When I checked it, I found that the PC DVD R/RW e drive is full when I right click on it and open properties. It says 0 bytes remaining and the pie is complete without space. I don't know what happened, so is my son. You see, I'm not good with this stuff, please someone tell me what to do. Thank you...

  Moreover, our laptop is only a half a year old. It was purchased new.

  Hello

  To be honest I'm not quite sure what happened but maybe it s m just a problem of windows registry.

  First of all I recommend you to remove the CD/DVD Device Manager drive.
  Then leave the appliance Manager and start recording (in RUN type regedit).

  There, you have to completely remove the Upperfilters and Lowerfilters from the following registry key values:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  After restarting the device, wait for Windows to recognize the CD/DVD drive and retest the CD/DVD drive

  See this for more details:
  http://support.Microsoft.com/kb/270008/en-us

• Satellite Pro A10 - CD/DVD drive has stopped reading discs

  Hello

  I have an old A10 Pro Satellite which has a DVD rom stopped reading discs.
  He goes through the motions but does not display anything.
  I am attaching a new external DVD RW via USB, and it has the same problem.

  Anyone have any ideas?

  Concerning
  The

  Hello

  you mean that the external hard drive does not work too? Some software blocking your disks?

  I think that the best way to check if your internal drive still works would try to start with a bootable CD (perhaps with a live linux distribution on it) and to try this with the external hard drive also.

  If you're really a software that prevents the drive work properly, then you should recover your machine with the recovery media to make the drive work again properly.

  See you soon

• Satellite 1000-Z2 CD/DVD drive has stopped working

  I had problems with the automatic eject button and have been doing it manually, and recently it was random when 'docking', so I reinserted, if not drive to work very well. Now he stopped to read the CD/DVD, and the entire computer freezes. Is it better to consider a repair shop or buy a new drive?

  Hello

  Generally, if the drive is dead only the drive replacement will solve the problems. I don t think that it is possible to repair the disk.
  But nevertheless, you must contact the service because there you can control compatible player. The problem is that not all readers are compatible with the device.
  The ASP from Toshiba have detailed information about the compatibility of the device and you can be sure that you will get a good player at 100%.

  concerning

• CD/DVD drive has stopped playing or only records

  I've only had this laptop a month and the player stopped play or record anything someone at - it a response for this

  Answer to? When you ask such a question to the best technician I think may not give you the right answer without check your machine and see what can be wrong with that.

  Sorry, but after reading this description of the problem in one sentence I would say just bring it to the service.

  If you want to have serious discussions here rent let us know which model of laptop you have.
  Did you test?
  Have you tried to clean the lens?

  You can use disk bootable? No matter what?

• Help! My DVD drive has stopped working.

  When I insert a dvd, I can see the small CD icon on the screen, but never, it opens to display the content. I uninstalled and re installed the reader, but the problem persists. Device Manager lists the disk and told me that it works correctly, but also shows that the disc is full? What can I do to solve this problem quickly?

  In fact, I have the same problem as you.

  http://social.answers.Microsoft.com/forums/en-us/xphardware/thread/63ab6dc8-d091-4986-97c2-5a07913b15cb

  I hope that we can find an answer!

  http://support.Microsoft.com/kb/314060 Hi you have tried this

• Dell Latitude d630 with Windows 7 edition integral-DVD drive has stopped working.

  On the Dell website, they don't support my laptop for Windows Vista and XP. Can anyone help?

  Hello

  ·         Since when you are facing this problem?

  ·         Did you change your computer before this problem?

  I suggest you to check first if the DVD Rom is detected in the Explorer or not.

  If this isn't the case, then I suggest you to run the fixit of the article below and check if that helps.

  http://support.Microsoft.com/kb/982116

  I also suggest you to run the fixit of the article below and check if it helps.

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

• New CD/DVD drive is not properly recognized on Satellite A30

  Hi all

  I just bought a new CD-RW/dvd-r for my Satellite A30 disk drive, and it does not recognize the new drive. It is certainly compatible (the player itself is the SD-R2412), but when I go to 'my computer' there is no cd drive it at all.

  I have the feeling that it could be something to do with the code of the device in Device Manager, but I don't know how to change, what is the new number, or even what to do.

  Can someone help me? -Is it something to do with the Device Manager, drivers or something else?

  Thank you, Jon

  Edit: I noticed there are a few other people with the same problem - but it is a different cause. For most people than what happens when the software is installed, and when they enter the Device Manager there is a yellow exclamation point.

  However - this is not the case for me. This is a new piece of hardware, and there is no yellow triangle in my device manager. I think it's the wrong device i.d. as I changed the drive itself - but do not know how to go for the implementation, so that the computer makes this new record

  Hello
  The spectacle of th dose BIOS drive?

  Paul