CD/dvd drive is not readable (media)
I am not able to play audio CDs or burn CDs. I tried Mr. Fix - IT and it is not fixed, I tried to uninstall the device and reboot, updates and restoring my computer. It still does not work. Is there anything else I can do? Or something needs to be replaced. I'm quite frustrated.
Any help or ideas will be appreciated.
Also, installation of a program of landscaping a month ago, uninstalled.
Honestly, I don't know how long it has been a problem, tried to burn a CD from itunes (2 days ago), which initially burned, but would not play in 2 other CD players, who brought me to try another CD and discovered that she was not working.
Thank you!
If you have done this, check with the system manufacturer and the manufacturer of the device and verified with the Expert Forum
There is little you can do except ask for technical support. If you have not then you are going to pay for something
you would have been able to fix it yourself. Of course the drive could fail and none of this will help.
Looking for a computer store real (not of leeks and glances at a BestBuy or other stores BigBox) or the manufacturer of your system
Supported. Rob - bicycle - Mark Twain said it is good.
Tags: Windows
Similar Questions
-
Media in the CD/DVD drive is not readable (hp DVDRAM GT30L)
Hello guys. This is my first post in this forum.
I already ran the Microsoft fixit CD/DVD drive and the problem is the media in the CD/DVD drive is not readable (hp DVDRAM GT30L). I also tried the DVD in my desktop DVD player and stands so the problem is in the CD-ROM of the laptop.
Hello Blue_Cloud213,
Welcome to the HP Forums!
I understand that the computer is unable to read the CD and DVD. Since you reduced the problem to only one computer, please try all the steps in this document from HP: disk impossible reading disks (Windows 7)
Please let me know what happens. Thank you!
Mario
-
Media in the CD/DVD drive is not readable
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported
WINDOWS VISTA HOME PREMIUM SERVICE PACK 2
RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC
- My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
- See below the report of Mr. Microsoft Fix
I appreciate your help with this. Thank you
Problems found
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
The drive is empty or the media format is not supported
Not fixed
Insert the decipherable by media
Failed
Verified issues
Class filter drivers are corrupt
Class filter drivers are corrupt
One or more specific class filter drivers are missing/corrupted
Checked
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
One or more device-specific filter drivers are missing/corrupted
Checked
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
This device is faced with a problem that it prevents to function properly
Checked
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
The CD/DVD drive have been disabled in Device Manager
Checked
Drive is not assigned a drive letter
Drive is not assigned a drive letter
The CD/DVD drive is not accessible via a drive letter assigned
Checked
Problems found
Details of detection
6
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Not fixed
The drive is empty or the media format is not supported
Insert the decipherable by media
Failed
Insert a CD or a DVD disc play in the selected CD/DVD drive
Verified issues
Details of detection
6
Class filter drivers are corrupt
Checked
One or more specific class filter drivers are missing/corrupted
Fix class filter drivers
Not work
Remove references to class filter missing/corrupt driver
6
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Checked
One or more device-specific filter drivers are missing/corrupted
Uninstall the device
Not work
Uninstall the device problem
6
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Checked
This device is faced with a problem that it prevents to function properly
Rescan devices
Not work
Look for changes in available devices
Uninstall the device
Not work
Assign drive letters to all the readers who have no drive letter
6
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Checked
The CD/DVD drive have been disabled in Device Manager
Turn on the device
Not work
The device must be activated before it can be used
6
Drive is not assigned a drive letter
Checked
The CD/DVD drive is not accessible via a drive letter assigned
Drive letter
Not work
Assign drive letters to all the readers who have no drive letter
Hello
Well you have studied the issues pretty well. Could be material.
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.A CD/DVD cleaner might help.
CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014============================================
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
media in the CD/DVD drive is not readable HL-DT-ST DVD-RAM-GSA-H55L help!
How can I fix it?
Step 1: Please do all the below even if you did before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
I recently had to change the map media on my pc and now I can't get the cd player to read any CD or DVD, now I get this message when I run the troubleshooter of hardware and devices "MEDIA IN the READER of CD/DVD IS NOT PLAYS (ATAPI DVD A DH16AYH ATA DEVICE) THE DISC IS EMPTY OR THE MEDIA FORMAT IS NOT SUPPORTED" I have windows vista.
Thank youHi Euro Italia stone,
Thank you for your message.
What is the make and model of the press you card changed?
You can try the DVD drive in another computer to see if it's a failure?
What is your computer make and model?
I suggest you check the cables connected to the training to see if they are loose.
Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
I am trying to connect a wireless printer, however, my PC does not recognize that there is the CD or installer for drivers etc. in the CD slot! It does not recognize anything in the slot! What to do!
This kind of problem DVD can have several causes. However, in 99% of cases that I ran into that, the problem is quickly, completely, cheaply and easily treated by simply installing a new drive.
-
Media in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ - 841S)
my email
Hi mohammedhamass,
You did it all change hardware or software on your computer before this problem?
You can follow this link completely & check if it helps.
Hope the helps of information.
Please post back and we do know. -
Vista E521 DVD drive does not recognize media
My dvd writer (a tsst 653A) is not recognizing any media inserted into it - I have an E521 with Vista. I uninstalled roxio, which is another question-total, because it wouldn't burn DVDs & then decided, it does not recognize no matter what media in drive - & was going to reinstall. OK after TAPI & try a lot of things has suggested deleting upper & lower filters-uninstall reader put it back. error 39 & personalized diagnosis
4EOF:137 B error code (I got data media in the drive). I'm stuck
Oh, I made another diagnosis
SATA 1 Pass
SATA 2 Diagnostics not supported
SATA 3 No. IDE devices
4 No. IDE SATA devices
As side note - when I tried to restore factory default-it gave me a floppy A: drive, I only have a dvd player
Help?
Oh, it's all original material.Message edited by ssaustin on 02/28/2008 11:21
-
Original title: my PC can't find driver when I try
My PC is windows media player update and since then he said I have no drivers, but only says that if I put a CD in the playback of CD/DVD & written section it says no driver. I tried Microsoft fix it & that's what he said...
media in the CD/DVD drive is not readable (sony DVD - ROM DDU1613)
I can't copy discs either, but the section DVD plays ok
To install codecs for Windows XP, click here to download.
Click on the KB article number to bring up the article and automatic FixIt.
Article ID: 291818 -how to Download Codecs automatically in the Windows Media Player for Windows XPI hope this helps.
Marilyn
-
MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE
MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.
I DON'T KNOW WHAT IT IS.
I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.
IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.
HELP PLZ
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then check the cables
both ends. Remove and replace, do not just tight. For laptops, you can often clean power
and contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the system manufacturer
and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
CD/dvd drive does not recognize drives or media
I have an acer aspire 5315, General windows vista home, copyright 2007 sp2,.
Processor: Intel (r) Celeron (r) cpu, 540 1.86 GHz
RAM: 1.00 GB
system type: 32-bit operating system
CD/dvd drive: TSSTcorp CDW/DVD TS-L462D ATA Device
I ran pc fixer, detective driver program MAST of automatic service of microsoft. And no matter what I throw, it gives a message that the driver is corrupted or missing files. It is running on E: / drive. When you insert a cd with the media on this issue and try to run it manually. He gives the date and wants to format the drive. Don't know what to do, when I try to update the driver, it indicates the latest version is already installed. If anyone could help, I'd appreciate it.
Thank you
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html--------------------
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Re: CD/DVD drive does not seem to start the DVD in Satellite P750
My CD/DVD drive does not seem to start DVD, it runs and runs and the only way I can run a DVD (i.e. film) is using Windows Media Center, while the software to install must be enabled in Windows Explorer.
Anyone?
Help, please.
Thank you!Have you tried to change AutoPlay settings?
Open Control Panel and Auto game options. Enable the option Use AutoPlay for all media and devices. Also change other options, especially for DVD movies, software and games. -
CD/DVD drive does not work after 8 Win instalation
Since a month since I've updated my windows in windows 8, everything works fine but the DVD - RW.
When I put the blank cd and try to open it, it gives me error when opening by saying:
"windows could not complete the format".Who's a software or a hardware problem?
waiting for help!
This means that your CD/DVD drive no longer works and is not recognized by the system?
If Yes, then I would recommend checking this Toshiba document that I found on the portal of the knowledge base site:
+ Why my CD/DVD drive does not work after upgrade to Windows 8? +
http://APS2.toshiba-tro.de/KB0/FAQ2B03F10002R01.htmYou must uninstall the programs from Toshiba:
TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator -
CD/DVD drive are not not in Device Manager
Original title: CD-ROM/dvd-rom _
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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My DVD drive does not appear in Windows Explorer
This morning my computer ran a scan virus and other things, and when this was done, my computer will not respond to any type of CD. No DVD, CD or even disks with files stored on them.
When I open windows Explorer, the drive from DVD (e) is not even more appear. I was wondering how to fix this.Hello
Please make all below even if you have done some before as it is often the set of operations which solves
the question.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.Hope these helps.
Rob - bicycle - Mark Twain said it is good.
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