CD/dvd drive not detected by windows

my reader of cd/dvd in my computer hp laptop dv6000 is not detected by windows. It is powered, both the BIOS and Device Manager detects it, but windows doesn't

IM on Windows Vista Home Premium.
I had this problem before and I managed to fix it by unplugging and reconnecting the Cd/dvd drive (nothing to lose, no more warranty), but after doing a system restore, the problem resurfaced again.

The hard drive is a Toshiba MK1637GSX ATA Device
I tried to use the pages of Microsoft support without success. I have no upper and lower filter.
I already tried with also Device Manager nothing doesn't.

Help, please!

Hello

Please start from the top and do it, even if you've done it before as is often the
all operations which solves the problem.

Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack.

Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.

Hope these helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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    http://Club.myce.com/

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