CD/DVD drive suddenly missing in my computer on Satellite M

Similar Questions

• My cd/dvd drive is missing from my computer and in Device Manager there is an exclamation mark next to it.

  My drive is a DVD RW AD-7240 s optiarac, I tried uninstalling and reinstalling, but to no avail. I tried to use the microsoft fix it and the computer find the harware, but then he cam saying there was a problem installing this hardware. im running windows xp professional. help is very appreciated. Thank you

  Hello

  Try to check the system registry if there are filters, please see the link below for instructions. I highly recommend to do manually.

  http://support.Microsoft.com/kb/982116 :-)

• pre installed dvd driver suddenly absent / start not in computer science or Helllllllppppppp Device Manager!

  I have a HP Pavilion laptop.  I turned on my computer to put on a cd, I was able to push the button to open and insert the disc. However the cd would not play. I got no error messages.  When I went to start - computer drive E: (dvd player) wasn't there.  I checked several forums and tried a mrfixit.  This solves the problem, until I rebooted my computer, my drive would disappear again.  I ran mrfixit again and so on.  Now Mrfixit will not fix it.

  My player does not appear little matter what I do, I can't.  I can not find uninstall, reinstall, or remove the filters that they...   I checked all my updates for windows and driver updates, I ran my hp health.  I've fussed and complained.  Can someone help me?

  I don't know the root cause, I do not remember any new download program.  I use Norton 360 and update daily. I have Vista 32 bit

  Run the command as admin sfc / scannow it says found corrupt files but unable to fix some of them.  I don't know if this would affect the dvd player.

  Thanks for the help

  Hello

  Many files that SFC cannot resolve are not important. Probably best to go to the next and upcoming section
  Back to this journal.

  Start - type in the search box-> find CMD in top - click right on - RUN AS ADMIN

  put the command from below (copy and paste) in this box and her and then press ENTER.

  findstr/c: "[SR]" %windir%\logs\cbs\cbs.log > sfcdetails.txt

  who creates the sfcdetails.txt file in the folder that you are in when you run it.

  So if you're in C:\Windows\System32 > then you will need to look in that folder for the file.

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  in Windows Vista
  http://support.Microsoft.com/kb/928228

  This creates sfcdetails.txt in C:\Windows\System32 find and you can post the errors in a message
  here. NOTE: there are probably duplicates so please only post once each section error.

  You can read the newspaper/txt files easier if you right click on Notepad or Wordpad then RUN AS ADMIN - then
  You can navigate to sfcdetails.txt (in C:\Windows\System32) or cbs.log (in C:\Windows\Logs) as needed.
  (You may need to search sfcdetails.txt if it is not created in the default folders.)

  ======================================================

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• cd/DVD drives not recognized by the computer.

  Some full scans there is our operating system to xp does not recognize our 2 dvd/cd players after a full scan, by security essentials.

  We went into the control panel to check the cd/dvd drivers... and they were gone.  Then we went in the 'my computer' window, and neither one of them were there either.  It's like they were never there.  We can somehow reset something to collect, to use?

  Hello

  I see that the CD is missing on the computer.

  1. You did changes to the computer before the show?
  2. The computer is connected to a network?
  3. Is detected in Device Manager?

  Device Manager provides a graphical display of the hardware installed on the computer, as well as the device drivers and resources associated with this material. Using the Device Manager provides a central point to change the way the hardware is configured and interacts with the microprocessor of the computer.

  To access Device Manager, try the following steps:

  Click Start, click run, and then type devmgmt.msc.

  Note:

  Let us know the result.

  Now, you can read the following article and try the steps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Note:

  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following articlehttp://support.microsoft.com/kb/322756

  If the problem persists, or you need help with Windows let us know.

• CD/DVD drive not detected in 'my computer '.

  Ok.  That is the problem.  A few weeks ago, I couldn't find my CD/DVD device in 'my computer '.  I read the solution involving the modification of the registry.  Scary stuff, I know, but I did everything very carefully and removed the filters superiors and inferiors, and Wallah, it worked and my CD/DVD device appararurent again and I was able to open a CD and look at the files.  The same thing happened again, but when I look at the registry fix again he has no less and the top filter to remove.  I ran all kinds of diagnostic tools Microsoft Mr. Fix and after execution, gently, he finally tells me "the CD/DVD device not detected.  Well, DOH!  I already knew!  But how to fix it? I have a HP laptop with a build in the drive.  When I put a CD in the tray and close it I hear all the normal whirring etc of the currently playing disc, but nothing happens.  Absolutely nothing - a bit like these emails that promise miracles that if you pass them on to 10 people, absolutely nothing happens.  Please help - in non-technical terms please.  I am a user of the computer, not a grumpy, instructions must be simple.  Oh, I must add, after reading other topics of the forum, my tray works perfectly.  I can load and unload CDs.  Finally, my CD/DVD drive IS NOT doesn't appear in Device Manager if no suggestion re clicking on the disk or drive in Device Manager.  IT is NOT THERE.

  Hello

  You have loaded CD/DVD programs just before this started happening? Often those who will compete
  for resources that load themselves into memory and the interaction parts cause strange problems.

  Check with HP Support, their drivers and documentation online and ask in the forums known HP
  questions.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• My CD DVD option is missing on my computer. I can't use my CD player at all. This works however, because he sits there and turns. Any suggestions?

  My CD DVD option is missing on my computer. I can't use my CD player at all. He sits there and turns so I know it works.  I tried Microsoft Fix and he told me just the drive is missing.  I can't go the Device Manager and uninstall/reinstall because the option is not there.  Help, please.

  Hi TRKxxx,

  ·         How long have you been faced with this problem?

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest you run the fixit since article and if it helps.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2: If the method above is not enough, you can see the article in the Knowledge Base Microsoft for more help.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  I hope this helps.

• my cd/dvd drive is missing and I don't know why

  I went to play a cd on my laptop and it had not recognized cd drive

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD or DVD drive is missing or is not recognized by Windows

  Original title: another question about the DVD drive is not detected in Windows 7

  I have the same problem that many others have described here on the DVDR drive not detected after installing Windows 7. I still have not solved this issue. But I have another similar problem. The system will not recognize an external USB DVDR drive connected to a USB port. In essence, I have no access to the internal drive (in a Dell Inspiron 1545) or the external hard drive. Without access to a DVD player I can't even uninstall Windows 7, and I can not install or save anything else without a drive. I'm at my wits end. If anyone can help I will shower you with praise.

  Hi Therevmrbill,

    
  Scenario 1:
   
  
  Reference:
  
  Your CD or DVD drive is missing or is not recognized by Windows or other programs.
  http://support.Microsoft.com/kb/982116
    
  Scenario 2:
  
  1 try to connect the DVD USB drive on another computer and check if the problem persists.
  2. try to connect other USB devices to the computer and check if it is detected.
  
  Try to run the troubleshooter and see if the problem is resolved.
  
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter 

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• My CD or DVD drive is missing

  Hello

  I can't read the CD/DVD on my computer (Windows 7)

  Control Panel > system and security > Device Manager in that there is no CD/DVD Drive that TOSHIBA MK5076GSXN

  Can you help me please?

  Hello

  Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

  Please answer the following questions that would help us provide a better solution.

  1. What is the brand and model of the computer number?

  2 were there any hardware or software changes made in the computer before this problem?

  As your CD/DVD drive is not detected by your computer, it could be a hardware problem. However, I suggest you to follow the steps and check if it helps.

  Method 1: Check if the CD/DVD drive is seen in BIOS Basic Input Output System ().

  IMPORTANT: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Method 2: follow the steps described in the following link and check if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows:

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Hope this information helps. Please do not hesitate to answer, we would be happy to help.

• Your CD or DVD drive is missing or is not recognized by Windows or other programs

  I tried to apply the patch, MicrosoftFixit.dvd.Run.exe. He could not say "NET Framework initialization error. Unable to find a version of the runtime to run this application. If this is related to the framework version number .net (such as published in some issues) then Microsft back compatible fix to the problem. It should give a step-by-step procedure to solve these 2 problems. Microsft say DVD problem was know question and it was fixed in XP SP2. I installed Windows XP with SP2 and now updated to update to SP3. But the problem persists. Any help from anyone?

  shanglur,

  If you have installed all Windows updates, there's no upper/lower filters to delete, you can try...

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  But it's almost the same thing as above. I suspect that your cd/dvd drive may have failed.

  Rick

• CD/DVD drive suddenly stopped responding

  Hello

  I recently bought an article for my computer, which forces me to use a CD to install some stuff, and I just noticed that my CD/DVD drive has a problem. Here's what he said when I check the properties:

  Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  I have never experienced this problem before, and I don't know what could be causing it. I rarely use my CD/DVD player, except in cases where I need to install something. I have looked around for a little help from Google, tried to use a common solution that people suggested on other errors on the CD/DVD drive, such as uninstall, restart the system and let it do its thing, but it doesn't seem to work, because it still gives me the error. Any help on this would be greatly appreciated.

  Sorry if this is the incorrect section after that in. I never joined a forum like this and am not really warned when it comes to computers.

  Edit - my CD/DVD driver is: HP DVD A DH16AAL SCSI CdRom Device

  Hello:

  Try the auto fix for MS tool:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  If AutoCorrect does not work, try the manual fix.

  Look under the section "Fix it myself."

  http://support.Microsoft.com/kb/982116

  Paul

• My CD/DVD-ROM is missing from my computer... Please someone help me!

  yesterday I got my cd/dvd-rom, but today it is missing... I tried to restart the computer 3 times but it did not work... I need it... Please help me... :)

  Hello

  Your DVD drive appears in the COMPUTER?

  Is there for her error messages in Device Manager?

  There has been many problems with DVD readers for many reasons and the need to refine the problem...

• Error message "a required CD/DVD driver is missing" - install Windows7 via USB

  So I recently built a new office because my laptop fried itself, and I ran into the famous message "drver cd/dvd required is missing."  I tried many solutions to internet: change SATA AHCI, ATA, IDE; starting with only the hard drive; and the solution that works for 95% of the population: pulling out the USB and insert into another port to the Welcome screen.

  Nothing has worked.  I have downloaded the drivers for my motherboard out of their Web site, uncompressed them and put the files on the USB key.  The drivers are not yet recognised because they don't show up in the "Scanning for drivers.

  I used the tool Windows 7 USB Installation and WinToFlash to make the USB bootable, nor work.  I have my USB drive plugged into a port DAC - UP, because I read that Windows 7 is not supported with native support for USB3.0.

  Please help me!

  Well, I just fixed this problem.  I found a Youtube video on this specific issue, and he said that the non-existent USB3.0 support was to blame.

  I followed the video, mounted the USB3.0 drivers to the boot.wim and booted up my office as usual.  This time, he spent the error message and let me install Windows.

  I am so happy.

  EDIT:

  Video link for anyone else having this problem

  https://www.YouTube.com/watch?v=yd37BJwTxiM

• Load the driver - A required CD/DVD driver is missing

  I'm trying to install Windows 7 on a Dell Inspiron 1100 laptop, and at the time of installation, I get the following message:

  A required CD/DVD device driver is missing. I f you have a driver disk, CD/DVD or player of the USN, please insert it now.

  I guess only he eans there not a device driver for the CD/DVD that contains the installation disk. Which drive do I need and why is it not standard on Windows 7 installation cd?

  Hello

  The following message by Bummed about the details of the Support Forums Windows 7 how he got it past: http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/a43574ad-e8d0-4d9e-aa86-6ddfda1e9079/Bummed Tuesday, may 12, 2009 18:25

  

  OK, so after three days to try and fight with the installation I have WIN7 RC 7100 64 bit operating.

  Given that many people had with missing driver CD/DVD, error I was blocked I'll list the steps I took to work. Before I did anything, I downloaded a free copy of Boot disc Hiren with Patch keyboard just in case I had of problems (freeware and easy enough to find if you google it). I found myself only use it for the DOS prompt but hey - ho...

  Some of these steps may seem redundant, but ultimately, this is what took the OS for me:

  1 partition and reformat HD's BACK with the commands FDISK and FORMAT C:

  2. install a Vista 64 bit version which, in turn, re-partitioned the drive itself

  3. once Vista was running (does not have a code because I knew that I wouldn't be on it for a long time) inserted the RC 64 bit DVD

  4. in the install window, I ran the check compatibility online tool

  5. He told me that my ITE IT8211 ATA/ATAPI controller must be updated in order to install

  6 Ran Wizard to update to Vista which has found a new driver for the ITE IT8211 ATA/ATAPI

  7 rebooted Vista 64 to finalize the updates updated (removed DVD RC while restarting disk)

  8. once started, re-insert the DVD of the RC, click on install and went through all the normal installation steps.

  Again, this may seem unnecessary (as the FDISK / FORMAT) time, but ultimately it's what works and what I've been through, the problem people seem to have with the CD/DVD driver not found is that the ITE IT8211 ATA/ATAPI controller is not updated. I couldn't find a place to just "Download driver" and put it on a drive flash or something, I got allow windows to do that I hope it will not be the people back. I'm not enough common sense to see if you can install the driver in another way.

  Hope that this info is of use to someone and if anyone has questions, feel free to leave a message and I'll check it out later today.

  Many thanks to Amrooz and Java_az who helped along the way!

  David
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• CD/DVD drive suddenly not recognized - under Vista Ultimate.

  I have a HP Pavilion running Vista Ultimate.  Recently it stopped recognizing my cd/dvd drive.  The regedit procedure does not help, because I have no UpperFilter registry entry.  Where should I go next?  Is there a link that will take me to more useful information?  I don't know how to get instructions for regedit go to "next steps". Thank you!

  What is the link you are looking for?

  http://support.Microsoft.com/mats/cd_dvd_drive_problems