CD/DVD drive

Hello

A child pushed two DVD in the CD/DVD drive on my touchsmart PC (300-1025). I was able to extract the DVD eject button moved them to the end of the slot, and I was able to identify carefully with the tip of a screwdriver. Problem is that now the drive does not recognize any CD or DVD. Is it possible to clean it or do I replace the drive? Thank you Zeno

Hello

There are a lot of things may happen and something can make the camera. do or die, who is the head. Head requies a good distance from his focus lenses on the surface of the DVD to be able to read. The procedure to draw two DVD on may disrupt the head. You may need to set the head again, it will cost more than replacing a new drive.

I hope this helps.

Tags: HP Desktops

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