CD/DVD player open on its own - Equium L40

Hello

I have a laptop Equium L40-10 X recently purchased from Pc World. It has been working fine until recently my reader of cd/dvd broke open on its own. I closed it and then about 10 minutes later he did it again. This happens from time to time. After some research I found that it could be a problem of spyware. Scanned and deleted all traces etc. Problem seemed to have disappeared, but alas, the disc once more burst open.

Recently the drive does not read disks as well. It seems to work when it wants at any time from 10 seconds up to an hour at a time. Things became an own mind... and when it doesn't, the button to open the player doesnâ? t seem to work. I have to use a paper clip to open the player.

I have a laptop haunted or there is something wrong.

Did someone has had an experience of something like it before or give me advice on what to do?

Thank you, Jon.

Hi mate

I didn't noticed anything like this before, but I assume that it s a mechanical problem.
Don t think that 3rd party software (program, spyware, virus, etc.) could cause this problem.
In addition, you said that the drive does not read disks as well.

In this case, I would recommend contacting the ASP in your country and ask for the disc and if necessary audit for a replacement disk WEIRD.

If the warranty is valid replacement should be done for free.

Best regards

Tags: Toshiba

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