CD/DVD player suddenly stopped working and undetected on M30X
I have a Toshiba M30X laptop. My CD/DVD drive has suddenly stopped working. When I push the eject button nothing happens. No lights on the front of the disc door. When I look in my computer the drive still shows up! I have nothing extraordinary, before this problem occurred, it appeared after that I started the mobile upwards as usual this morning. I would appreciate any advice that anyone can be able to provide.
What is the BIOS? BIOS recognize the drive?
If this isn't the case, so it could be a hardware problem.
If your laptop is under warranty then contact the service partner for a replacement
Tags: Toshiba
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What can I do this message-"Toshiba DVD Player has stopped working"
Hello
My DVD drive used for good work... and then I installed iTunes.
He then worked for a while, but only by using "Run as Administrator".After a few weeks I started getting the message "Toshiba DVD Player has stopped working".
I uninstalled iTunes - and uninstalled and then re-installed DVD player - but it still doesn't work!
Any solution please?Thanks in advance for your help.
Ms. Q_reeus
My solution is to remove a Toshiba DVD drive and install VLC player. You can get it for free.
It can play all video formats, and you don't need additional codecs. -
I have a problem when occasionally and randomly my computer components apparently all of a sudden "stop working and must close ' which translates into my computer restart itself. This happens a lot, but I can not associate with any particular issue, as it changes each time. I think it's a virus, but nothing seems to be wrong, it's just the inconvenience. I had the computer more than a year and nothing wrong with it. The only other common thing is a program called "twonkymedia" seems to be on my pc and "must be closed", but I can't find anywhere to remove it.
It's driving me crazy now, as can happen at any time during the game, work or other passtimes of the computer.
Hello
1 make thorough scrutiny for malware and don't forget no one program intercepts all methods of overkill use so much.
It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://OneCare.live.com/site/en-ID/default.htm
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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DVD player has stopped working on my HP laptop
Application of HP laptop.
I have a laptop model dv6850ei.
DVD player stopped working and does not read the data.
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Please advise how to initiate.
Kind regards
Vijay Doke.
I have a laptop model dv6850ei.
DVD player stopped working and does not read the data.
DVD drive is Lightscribe Super Multi DVD Writer with support Double layer.
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Kind regards
Vijay Doke.
Download the repaired hardware.
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create dvd Windows suddenly stopped working
create dvd Windows was working then suddenly stopped working. It is said there is a burner or has been cut. I found where it says it is disabled, but could not im and I don't know how to activate it. I'm not as able to do a restore back to factory settings... someone who can help me I would be so very happy
Hello aishafo,
Run FixIt from Microsoft will fix a lot of problems with CD/DVD burning problems.
Click on the link below:
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-usIf please reply back and let us know if it helped to solve your problem.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
CD/DVD drive has stopped working and now not recognized in 'My Computer'
I have a HP Pavilion computer to office model a6109n, product number GG038AA, S/N CNH7250K0M. I've been running Windows 7 for 2 years. My CD player recently stopped working. I can't attribute this failure to any specific event that would have led to it. When a CD is inserted, the green light comes on for about 6 seconds then turns off. The CD player is not long represented on the 'My Computer' to readers list. The CD drive appears in Device Manager. I tried to roload the driver for CD drive, Windows gave a message stating that the best driver is already installed. I have no error message and ran three programs different viruses with no problems. I've also updated Windows available current configuration that has not solved the problem. Thinking it was a hardware problem, I checked the CD drive cable connections and that did not help. I replaced the CD drive with a new drive for HP and had the same symptoms. I returned the new CD player and he traded for an external CD drive and had the same symptoms in all USB ports. I tried every USB port with a flash player and the flash player saved on my computer in all USB ports. If my CD drive is being recognized by the Device Manager but not in my computer. It's okay if it's an internal or external drive. Everything else on the computer works fine. More troubleshooting ideas? Thank you.
Hello
First, try the automated Microsoft fixit at the link below.
Check if the drive works now.
If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator". In at the prompt, type the following command and press ENTER.
sfc/scannow (Note that there is a space between sfc and /)
Let the entire process, then the output type and press ENTER.
Then, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
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Hello!
The CD/DVD drive is listed in Device Manager? You see an error code?
If the drive is listed in Device Manager, you should try to remove it, and then restart the laptop.Try to load the default settings in the BIOS.
Have you tried to remove the upper and lower filters by yourself? Here is the solution from Microsoft:
http://support.Microsoft.com/kb/314060Good bye
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I am betting its windows. So what is my options, buy windows 7. Maybe a different o/s. How many problems like mine have had to deal with?
Absolutely not... If the question is the disc or other material so you are stuck with a system
You can not install it on. And there may be serious flaws that are too expensive to repair.Previously published several ways to use a variety of boot floppies to see if the driver will be
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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You can open the Action Center under the taskbar > maintenance > view reliability history > view all reported issues
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What are the details of the errors?
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Have you looked on the Toshiba site for an update of the firmware? Search on the Toshiba site for an update, maybe this will solve your problem.
http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download driversHowever, I think it could also be a hardware problem that your drive is defective. Then I'd go to a local ASP. A technician can check your laptop.
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There is a high probability that it is a hardware problem. As your laptop is still under warranty, we recommend to contact the nearest Acer service center by using the following link for further assistance:
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I went on the 'repair' Microsoft online scanner and it told me that there is a problem, but he can fix it. In Device Manager, under CD/DVD-ROM readers I have Optiarc DVD +-RW AD - 7640S. Under device status - general - properties, it says "this device does not work correctly. He also says that I have the updated driver.
I even uninstalled the driver as a last resort and then restarted my computer. It reinstalled the driver for me, but there was no change. Please help me!
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry
entries that do not fix the resolution of problems and those who "could" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys in my opinion, are those in question - for the CD/DVD drive of course subkeys as
There will be other subkeys in these keys. Do not forget to ask involved specific keys as well as the
Parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Message came that said my copy of Vista can be victim of piracy and go online to validate that, I did it because I have been using this OS for more than 3 years on a Toshiba laptop with Windows Vista Home Premium 32-bit p2000 series. a few hours later my computer said it needed to restart and once it restarted it has a black screen with a message that he was trying to repair. It could not be repaired so he asked if ok to go to a restore point and clicked on Yes. I get the message that my copy is not genuine and my computer wants to restart once again, but I'm the delay of four hours. I did the command line to try to restart the service and access has been denied. 0x80070426. I found an ad on the forum and tried the steps there, but he failed. Mistake was 54. http://social.Microsoft.com/forums/en-us/genuinevista/thread/de089d6e-63b4-4D6E-b955-30bb8e9525d3. I had to contact support and have been waiting for more than 24 hours for assistance. My Control Panel opens and goes away, but I could remove tweetdeck which is among the most recent installations of software I did before this all happened. I am also running xampp on my desktop and I tried to put in place a virtual host by using a different port - could not get that to work and changed the host to the original file. Could it be the problem? I hope I did not reinstall my OS and destroy my computer :-(I also ran Microsofts diagnostic tool and write it here:
Diagnostic report (1.9.0006.1):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Validation code online: 0x80070426
Cached Validation code: n/a, hr = 0x80070426
Windows product key: *-* - JQMWD - 2QJRJ-RJ34F
The Windows Product Key hash: R8gPTEFMoOygFewoq/uOoWMpz68 =
Windows product ID: 89578-OEM-7332157-00237
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {E57BD23E-724F-49E7-ACE4-57DC9E2AB49E} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302 - 1506
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6002.16398WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGATray.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{E57BD23E-724F-49E7-ACE4-57DC9E2AB49E} 1.9.0006.1 6.0.6001.2.00010300.1.0.003 x 32 *-*-*-*-RJ34F 89578-OEM-7332157-00237 2 S-1-5-21-3871005671-4011101567-1094615180 TOSHIBA Satellite P205D TOSHIBA V1.00 20070814000000.000000 + 00081333507018400FE 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 TOSCPL TOSCPL00 100 100 Microsoft Office home and Student 2007 12 6B5697EF2510F1A Mwy5C4A7Uv VTGRBwWVjHvNqHks plus 81602-909-4685496-68058 1 Content Spsys.log: 0 x 80070002
License data-->
Software Licensing service is not working.--> HWID data
Current HWID hash: NgAAAAEABAABAAEAAQABAAAAAwABAAEA6GGqskaeSvGGg5CmuJF0htam8vSSKt4YXv6sVniqActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP TOSCPL herring
HPET PTLTD HPETTBL
MCFG MCFG PTLTD
TCPA TOSCPL
SLIC TOSCPL TOSCPL00
SSDT PTLTD POWERNOW
ASF! DMA AMDTBLThanks for any help!
ebflute
Hello Ebflute,
I suggest that you perform a repair installation.
Repair facility:
You can reinstall your copy of Vista while keeping your files, settings and programs by performing a repair install or an upgrade on the spot with the following steps: (Note: this still does not resolve all problems, especially if the corruption was caused by a 3rd party program or service, you may need to do a clean install) (if this is not successful.)
<><><><><><><><><><><><>
Please make sure that you back up all the important data before you continue. Please visit: methods for your backup files.
Always make sure that you have the means to reinstall your programs, or by an installation disc or access to the installation files.
<><><><><><><><><><><><>
1. Insert the Windows installation disc in your computer's DVD or CD drive. You must start Windows installation while running your existing version of Windows.
2. on the Install Windows page, click install now.
3. on the get updates for installation page, we recommend getting the latest updates to help ensure a successful installation and to help protect your computer against security threats. You will need an Internet connection to get the installation updates.
4. on the Type your product key for activation , we strongly recommend that you type your 25-character product key in order to avoid problems during activation.
5. on the page Please read the terms of the license , if you accept the license terms, click I accept the terms of the license.
6. to the which type of installation you want? page, click upgrade to begin the upgrade. You can see a compatibility report.
7 follow the instructions.
Note: If your installation disc doesn't include SP1, and you are updated, then you must uninstall it before proceeding with an update install. Start-> Control Panel-> programs-> see installed updates, then select Service Pack for Microsoft Windows and click on Uninstall.
Note: Tit the following settings is reset by default:
Its computer system
Device drivers
Visual effects
Windows Mail
Windows services
If you notice missing files after the upgrade, look in the following folders:
C:\Windows.old
C:\$INPLACE.~TR
C:\$WINDOWS.~Q
These files can be eliminated with disk cleanup as "records destroyed by upgrade to Windows".
Delete files using disk cleanup
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Original title: 05/01/2012 my computer stopped working. all my device drivers are missing. I tried the system restore and reinstallation of windows Os, nothing helps. No matter what?
Virus?
Hello
1. don't you update all drivers after reinstalling the operating system?
2. have you done any hardware changes or software on your computer before this problem?
You can follow this link to update the drivers & check if the problem persists:
Update drivers: recommended links
Hope the helps of information.
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