CD or DVD drive is missing or is not recognized by Windows or other programs

How can I solve this problem withot having to reinstall the operating system?

Hello

Please try the below mentioned article and see if that helps:
My drive does not appear in Windows Explorer:

Tags: Windows

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    I tried to apply the patch, MicrosoftFixit.dvd.Run.exe. He could not say "NET Framework initialization error. Unable to find a version of the runtime to run this application. If this is related to the framework version number .net (such as published in some issues) then Microsft back compatible fix to the problem. It should give a step-by-step procedure to solve these 2 problems. Microsft say DVD problem was know question and it was fixed in XP SP2. I installed Windows XP with SP2 and now updated to update to SP3. But the problem persists. Any help from anyone?

    shanglur,

    If you have installed all Windows updates, there's no upper/lower filters to delete, you can try...

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    But it's almost the same thing as above. I suspect that your cd/dvd drive may have failed.

    Rick

  • CD or DVD drive is missing or is not recognized by Windows

    Original title: another question about the DVD drive is not detected in Windows 7

    I have the same problem that many others have described here on the DVDR drive not detected after installing Windows 7. I still have not solved this issue. But I have another similar problem. The system will not recognize an external USB DVDR drive connected to a USB port. In essence, I have no access to the internal drive (in a Dell Inspiron 1545) or the external hard drive. Without access to a DVD player I can't even uninstall Windows 7, and I can not install or save anything else without a drive. I'm at my wits end. If anyone can help I will shower you with praise.

    Hi Therevmrbill,

      
    Scenario 1:
     
    Reference:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs.
    http://support.Microsoft.com/kb/982116
      
    Scenario 2:

    1 try to connect the DVD USB drive on another computer and check if the problem persists.
    2. try to connect other USB devices to the computer and check if it is detected.

    Try to run the troubleshooter and see if the problem is resolved.

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • ("My CD or DVD drive is missing or is not recognized by Windows (Code 39)")

    My CD / DVD is missing or is not recognized by Windows. My driver Version: 6.1.7601.17514, OS is windows 7.

    I received the following message:

    • Windows encountered a problem installing the software driver for your device
    • Windows raise driver software for your device but encountered an error trying to install it.
    • Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

    I tried several ways to follow the steps that says on the website of Microsoft, as with the help of the hardware and peripheral troubleshooting tool, but it didn't work.  I also used a new external device and was not recognized by windows as well. By the way

    Can you still collect my DVD player?  How can I solve this problem? Thank you

    Run these set the then restart.

    http://support.Microsoft.com/kb/982116

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    http://support.Microsoft.com/kb/316529/

    http://support.Microsoft.com/kb/314060

  • How can I fix my CD-ROM drive or a DVD drive that is not recognized by Windows or other programs, so I can't play or access a CD or a DVD.

    How can I fix my CD-ROM drive or a DVD drive that is not recognized by Windows or other programs, so I can't play or access a CD or a DVD. Sometimes, when I click on one of the disks that it opens, but the page for the drive is empty. It also says to insert a disk, sometimes when there is a disc in the drive. How this can be fixed.

    Hi vtdubu,

    ·         Did you do changes on the computer before the show?

    Follow the steps in the article.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/982116

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link. http://support.Microsoft.com/kb/322756

  • The lack of CD/DVD drive - not recognized by windows or other programs

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    Hello

    (1) would you please provide more information about the problem you are having with word and Internet Explorer?

    Method 1: You may need to reinstall Roxio on your computer, please see the article below for programs that can cause this problem:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/982116

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
    How to back up and restore the registry in Windows

     

    Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer
    ***************************************************************************
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • CD/DVD drive is not recognized by Windows or other programs. HP Pavilion s7310n Slimline PC

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    Can someone help me please? Thank you. TJ Rev.

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    MY CD/DVD drive is dead.

    Message edited by aalienlady on 05/21/2009 21:32
    Message edited by aalienlady on 05/21/2009 21:32

     Download XP_CD-DVD - Fix.zip and save this file on your hard drive. Navigate to where you saved it, and double-click the file to extract the content. Find the EXE file that you extracted and double click it.  A confirmation dialog box appears when the script is done.  You may need to reboot for the change to take effect.

    Works on XP and Vista. Good luck!

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    Same book, same error upgrade, even for the optical drive. Have deleteted and reinstalled device and its driver, rebooting after each. Tried Microsoft registry changes and don't worked. Cannot restore even to win 8.1 image on my external HARD drive because I also need the boot disk which is a CD! I see I can go back to 8.1 in Windows 10 win one month after installation, and I could just do.

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    My computer did an automatic update at the weekend and now the DVD shows also not recognized.
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    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Fix for CD/DVD drive missing:

    http://support.Microsoft.com/kb/982116

  • The DVD - R Matshita Uj-898 is not recognized by windows xp.

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    The standard driver does not work, and there is no specific driver for the DVD drive. Microsoft software to fix recognizes the issue but is not fixation ti here is the message that drive is detected but problem with the installation took place, and it will not work properly.

    Try following the steps under "Windows XP" in the article following the MS KB:

    http://support.Microsoft.com/kb/982116

    These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

    Create a System Restore Point beforehand and restart the computer later.

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    Thanks in advance.

    * original title - cannot play Blue Ray discs, just stopped... *.

    Hi Sidnokarb,

    See the article after some troubleshooting for your question:

    http://support.Microsoft.com/kb/982116/en-us

    I hope this helps!

    Debra
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • my cd/dvd drive is missing and I don't know why

    I went to play a cd on my laptop and it had not recognized cd drive

    Hello

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • My CD or DVD drive is missing

    Hello

    I can't read the CD/DVD on my computer (Windows 7)

    Control Panel > system and security > Device Manager in that there is no CD/DVD Drive that TOSHIBA MK5076GSXN

    Can you help me please?

    Hello

    Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

    Please answer the following questions that would help us provide a better solution.

    1. What is the brand and model of the computer number?

    2 were there any hardware or software changes made in the computer before this problem?

    As your CD/DVD drive is not detected by your computer, it could be a hardware problem. However, I suggest you to follow the steps and check if it helps.

    Method 1: Check if the CD/DVD drive is seen in BIOS Basic Input Output System ().

    IMPORTANT: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

    Method 2: follow the steps described in the following link and check if it helps.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows:

    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    Hope this information helps. Please do not hesitate to answer, we would be happy to help.

  • CD/DVD drive not recognized by Windows all of a sudden

    The opitical drive had been used with problem. I removed a couple of days and when I came back it is no longer listed in "MY Computer". Put everything in the disc drive is not recognized. The drive does not appear on the list th of the material system. The drive has power since it extends and retracts. He tries (the light) to play the disc but stops.

    Hi Ranamaska,

    You can follow this link & check if the problem persists:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the following article: 322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows?

    Hope the helps of information.

  • NEED HELP WITH DVD DRIVE DON'T READ DO NOT DRIVE

    DVD player does not try to install a software, but it does not even recognize that a disk has been placed in the pilot. Think that I removed it by accident.

    Hello

    1 does happen with all disks?

    2. you get any error message?

    3. What is the brand and model of the CD\DVD driver?

    4. don't you make changes to the computer until the problem occurred?

    I suggest you try the steps mentioned below and check if it helps.

    Method 1: Try to run fix it from the link below.

    Your CD or DVD drive cannot read or write media

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Method 2: Your CD or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/314060

    Hope this information is useful.

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