CD or DVD drive is missing or is not recognized by Windows

Original title: another question about the DVD drive is not detected in Windows 7

I have the same problem that many others have described here on the DVDR drive not detected after installing Windows 7. I still have not solved this issue. But I have another similar problem. The system will not recognize an external USB DVDR drive connected to a USB port. In essence, I have no access to the internal drive (in a Dell Inspiron 1545) or the external hard drive. Without access to a DVD player I can't even uninstall Windows 7, and I can not install or save anything else without a drive. I'm at my wits end. If anyone can help I will shower you with praise.

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Hi Therevmrbill,

  
Scenario 1:
 
Reference:

Your CD or DVD drive is missing or is not recognized by Windows or other programs.
http://support.Microsoft.com/kb/982116
  
Scenario 2:

1 try to connect the DVD USB drive on another computer and check if the problem persists.
2. try to connect other USB devices to the computer and check if it is detected.

Try to run the troubleshooter and see if the problem is resolved.

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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