CD-ROM and DVDRAM issues of reading.

I have a HL-DT-ST CD-ROM GCR-8483 b and HL-DT-ST-DVDRAM GSA-4120 b on my computer, they worked just find and all the South now that they do not read the cd or dvd.  No matter what disc insert in one or the other are not found.  Device Manager displays the devices are working properly. I am using windows XP home.  I need help!

For now, I'm trying hard he can diagnose the problem with Pinnacle Studio cd I want to install and he gave me the message that the CD is not compatible.  When I put this CD at the time of my laptop, it works fine. My an a windows xp laptop and the other has windows vista.

Thank you.

Hello

You can try the steps outlined in the article below and check out them.

How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
http://support.Microsoft.com/kb/321641

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