CD ROM / DVD drive not recognized and viruses on the computer

Similar Questions

• Pavilion Slimline s5-1020: DVD drive not recognized in Device Manager

  My rarely used DVD player no longer works. Here are the things I have seen/made:
  -J' updated to Windows 10. It may or may not have stopped working before the update.
  -I update Windows automatically, and everything seems to be in order there.
  -The DVD seems to be operational, insofar as you can hear it turn when a disc is inserted.
  -Setup recognizes, and it is enabled; It is not at all in Device Manager or in the file Explorer.
  Based on the things I've tried, there are indications that it may be either a hardware or a software problem (or both?):
  
  SOFTWARE PROBLEM?
  I followed these as much as possible:
  http://support.HP.com/us-en/document/c03370738#c03370738_NoDriveWin8
  http://support.HP.com/us-en/document/c03370738#c01895589_resetpower
  http://h30434.www3.HP.com/T5/desktop-CD-DVD-read-only/read-this-for-CD-DVD-drive-with-burning-Missin...
  
  -I got disconnected/reconnected the drive.
  -J' tried various DVD I knew to do.
  -I don't have to update the BIOS, given warnings.
  - Nor did I mess with registry filters.
  -J' tried to find a Microsoft Fixit solution, but the one referenced somewhere in these pages don't apply to this OS - I think it was for Win 7.  I tried MS Control Panel convenience stores, but none of them worked.
  So I can't say whether or not it is a software problem.
  
  HARDWARE PROBLEM?
  -J' have set the boot on the CD order in configuration and the desktop with Windows 7 HP Pavilion system repair disc - nothing happened, he went straight to the HD (even if I had turned off).  So that leads me to believe it may be a hardware problem after all.
  
  Do I have other options at this point, except maybe buy another drive?  And in fact if I do, it is possible that one does not work either?

  While you are not alone in this problem, here's a thread that deals with her.

  http://h30434.www3.HP.com/T5/desktop-operating-systems-and-recovery/CD-DVD-drive-not-detected-after-upgrade-to-Windows-10/TD-p/5172346

  See if that helps

• dv7-1285dx CD/DVD drive not recognized

  Anyone have any suggestions on how to get the computer to recognize the CD/DVD drive?  It does not open by pressing the button and not would light up. An open manual with a PIN is not that he can run a DVD or the other. It does not appear in the Device Manager list.  I installed and ran the program Microsoft Fix It.   I've updated what drivers HP support assistant told me to.  Windows Update is current. None of this has helped.  I could have used this $1200 DVD disc 5 times.  I am running Vista 64 bit.

  Thanks for any help.

  Following my own post - perhaps it will help someone else.  My disk must have been loose, how I don't know.  Even if I had pushed on the door until I did the process depending on whether it still does not work.  What I did unscrew the locking screw at the bottom that keeps the DVD drive in place. Then popped the door open with a paper clip and gently pulled out the entire disk.  I reinserted the drive firmly but gently.  Now he came and it now works fine. If you use a search engine there are guides online with photos and/or videos on how to make the process described above.

• CD/DVD-ROM problems, drive not detected AND the category of CD/DVD-ROM does not appear in Device Manager

  I'm having serious problems here. My CD/DVD-ROM drive is not detected and will not answer. I can ONLY open the drawer at the beginning of my computer laptop startup. The drive does not appear in my computer and the category of CD/DVD-ROM does not appear in Device Manager. Therefore, the "uninstall/reinstall" is impossible if the computer behaves as it has never been this drive now or never. Previously, I was able to use it as there was no problem, but someday, it's simply not there.

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• HP Pavilion DV6 DVD disc not recognized and the media player does not work

  My HP DV6 is having... issues.  Windows 7.  A little history:

  Recently (2 months ago) he quit the installation of the updates of Windows and would download 3 whenever I stop.  HP support could not help or Fix - It programs work.  Had to restore it to factory default and that solved THIS problem.

  Reading card camera (which I have done before) attempted recently, but he did not read / was not recognized.  Today, tried to launch a DVD, and when it does not start automatically, I discovered that it is not recognized.

  Tried HP Support Assistant, who told me that the model # of the DVD drive that I was using, then proceeded to say there was something wrong with the driver... and he couldn't fix it.

  More?  (Windows Explorer, not Internet) will be often expire or crash...

  I have Norton Internet Security with live update and have yet to have virus problems.

  Any help or questions greatly appreciated!

  To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  1. Click Start, type regedit in the Search box, and then click regedit in the programs list.
     
     If you are prompted for an administrator password or a confirmation, type your password, or click continue.
  2. Locate and then click the following registry subkey:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

• CD/dvd drive not recognized

  CD / DVD ROM IS NOT RECOGNIZED I SEE NO DRIVE E IN MY COMPUTER

  PLEASE IF SOMEONE NOT HOW TOTROUBLL PULL ON THIS PROBLEM IN HP PAVALIIAN NOTBOOK

  Thank you

  Hello

  Please do not type in capital letters because it's difficult to read and considered to be shouting.

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• external dvd drive not recognized

  Original title: my external dvd player

  My dvd/rw external elonexs drive does not work. I'm worried cos I really need to use. PLS, any ideas on what I shd do?

  Hi Clement,

  Check if it is recognized in Device Manager. Follow the steps below:

  a. Click Start, type devmgmt.msc and press to enter.

  b. Locate the name of the device

  You can also run the fix it from the link below and check if this can help: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Dell laptop, Studio CD/DVD drive not recognized Vista

  * original title - my CD/DVD drive is Nowhere To Be Found. *

  AIA does not. I tried to burn a Cd but when I when to widows media player, it says "Pleade connect a burner and restart the player."

  I tried a few things already, but none of them helped.

  Ive tried:

  1 running the Microsoft Fixit tool (http://support.microsoft.com/gp/cd_dvd_drive_problems)

  2. find and surprised the UpperFilters and LowerFilters in regedit. (I was unable to find the UpperFilters and LowerFilters because they weren't there.

  3 not able to find reader of CD/DVD in Device Manager, but the 'Drives' tab is there and the only thing that iswdc wd12000bevs-60usto ata device.

  4. It also does not appear in my computer.

  I know the drive works because when I turn the laptop on I can hear the drive spin upward and I'm able to eject the drawer.

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/DVD drive not recognized inside the virtual machine

  No matter what I do, I can't get my VM (XP) to recognize the CD/DVD drive. I am running version 2.0.6 of merger and under Mac OS X (10.5.8) on a MacBook Pro. I did a right click on the CD icon in the lower right corner of the computer virtual window, then select 'connect' CD/DVD - I see while the disc turns black (which indicates it's supposed to be connected). I launch Windows Explorer in my virtual machine, but I do not see the CD/DVD drive listed anywhere! Help, please. I have the VM settings to connect to the physical CD/DVD (DVD-R MATSHITA UJ-875) drive. Thanks in advance.

  Take a look at: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs

• Satellite M100 - CD/DVD drive not recognized

  Summer cannot be recognized using my M100 for some time, suddenly my DVD/CD drive. The drive seems reading and loading, turns normally but will not play.
  The drive is not in the list of installed devices. I tried the Add HW and yet he cannot recognize the built-in DVD/CD player.

  Any suggestions? Thank you

  Try to remove the lower/upper filters in the Windows registry. How to do, you can read here:

  http://APS2.toshiba-tro.de/KB0/TSB7801XL0000R01.htm

• New DVD drive not recognized on my Satellite Pro 4600

  Hi all

  I recently bought an engraver of DVD in NEC ND-6650 nine.
  This drive is NOT recognized by my Satellite Pro 4600 at all - neither Windows 2000 nor in the BIOS (v 2.60). BIOS updates higher than the 2.60 version are not provided.
  Does that mean I can forget about using the new writer in my old notebook?

  Thank you and best regards,

  Nils

  Hi Nils,

  I suspect that your new drive may be not be compatible with your laptop. Like all scanners to your new drive will be configured as slave or master (or CSEL possible), and this configuration should match your laptop.

  Usually your hard drive is configured as master on IDE channel 0 with optical drive is the slave on the same channel device. However, you may find that your optical drive is configured as master on the IDE 1 channel.

  Normally the setting is preconfigured by the manufacturer so you will need to check both the conficuration of your new drive and the configuration of your original drive to make sure they are the same.

  Kind regards

• HP h8 - 1280t: DVD driver not recognized

  About 3 weeks, whenever I insert a DVD in the drive e., once it loads, I click on computer and then the BD - Rom drive (E), to display all files, I get is a picture of a DVD, BD - ROM (E) words: New_Volume and below that says 0 bytes free 7.16 GB and below this UDF. If I left-click on it, it won't open. I get the alert E:\ Red X E:\ Application not found.  I have to right-click to see the files on the DVD. If I want to play the CD, I have to click right to the, click Open.

  I set it on auto-play.

  Any ideas why this is happening.

  Hello

  Please find the link given below might help you solve your problem.

  http://support.HP.com/us-en/document/c01895589

• cd/DVD drives not recognized by the computer.

  Some full scans there is our operating system to xp does not recognize our 2 dvd/cd players after a full scan, by security essentials.

  We went into the control panel to check the cd/dvd drivers... and they were gone.  Then we went in the 'my computer' window, and neither one of them were there either.  It's like they were never there.  We can somehow reset something to collect, to use?

  Hello

  I see that the CD is missing on the computer.

  1. You did changes to the computer before the show?
  2. The computer is connected to a network?
  3. Is detected in Device Manager?

  Device Manager provides a graphical display of the hardware installed on the computer, as well as the device drivers and resources associated with this material. Using the Device Manager provides a central point to change the way the hardware is configured and interacts with the microprocessor of the computer.

  To access Device Manager, try the following steps:

  Click Start, click run, and then type devmgmt.msc.

  Note:

  Let us know the result.

  Now, you can read the following article and try the steps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Note:

  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following articlehttp://support.microsoft.com/kb/322756

  If the problem persists, or you need help with Windows let us know.

• CD/DVD drive not recognized by Windows all of a sudden

  The opitical drive had been used with problem. I removed a couple of days and when I came back it is no longer listed in "MY Computer". Put everything in the disc drive is not recognized. The drive does not appear on the list th of the material system. The drive has power since it extends and retracts. He tries (the light) to play the disc but stops.

  Hi Ranamaska,

  You can follow this link & check if the problem persists:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the following article: 322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows?

  Hope the helps of information.

• CD/DVD drive not recognized by Windows Vista

  I installed a suite of burningb of CD and DVD on my Toshiba (under Vista Home Premium). My CD/DVD drive appeared more in the computer and was no longer functional. I deleted the program I installed and apparently caused the problem, but it did not help. I have read through the help of Microsoft (929461, 314060) documents and used the Fix - It utility. Also unsuccessful. I discovered the response of Martin, the technical support engineer made on May 5, 2009. I followed his instructions with great success. However, my question now is this: I have still some remains of the problem left over. I get an error message at startup saying, 'InstaBurn UDF driver is not installed correctly. Run the InstaBurn installation program. ' InstaBurn is part of the suite of the copy (hotpics by Nova Development Corp.).  I also have an error message of my reader DVD Toshiba saying that the DVD player does not work - although it is. I played a DVD as a test on it after that I followed the instructions above. How can I remove these error messages annoying that aren't accurate?  Would appreciate any information about this minor - but annoying problem.

  Hello

  Do a Restore Point then you can go back to where you are if necessary although you should not have to:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ---------------------------------------------------------------

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================================

  Go to Toshiba and download and drivers or programs that affect the CD/DVD drive - Chipset
  and BIOS updates can also play a role.

  For any download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Toshiba downloads - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Then reinstall the programs that you use for this drive.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.