CD-ROM/DVD-ROM drive ejects do not.
Original title: DVD/CD ROM DRIVE
CD-ROM/DVD-ROM drive ejects do not.
1 how long have you been faced with this problem?
2 did you recent hardware or software changes to your computer before this problem?
Thanks and greetings
Visit our Microsoft answers feedback Forum and let us know what you think.
Umesh P - Microsoft technical support.
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]
Tags: Windows
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Step 1: Please do all the same underneath if you did some before as is often total
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Try the steps from the link below:
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Try to remove the filters from the registry, see if that helps with this problem.
Be sure to back up the registry on external media before editing the registry.
- Click StartCollapse this includes this image
type regedit in the Search box, and then click regedit in the programs list.
Collapse this includes this imageIf you are prompted for an administrator password or a confirmation, type your password, or click continue.
- Locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.
- In the pane, click UpperFilters, and then click Remove.
- Click Yes to confirm the deletion of the UpperFilters registry entry.
- In the pane, click LowerFilters, and then click Remove.
- Click Yes to confirm the deletion of the LowerFilters registry entry.
- Exit the registry editor and restart the computer.
Please let us know if that helps you or additional assistance is needed on this issue.
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Step 1: Please do all the same underneath if you did some before as is often total
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Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
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http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
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for Windows Vista
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http://support.Microsoft.com/kb/952951
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Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
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You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
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1. are you able to use these discs without any problem on the other computer?
2 have. what troubleshooting steps you tried?
I suggest you try the procedure below.
Step 1: If you have not tried runningAutomated Troubleshooting Services, then, please try it.
Reference:http://support.microsoft.com/gp/hardware_device_problems
Step 2: Remove upper and lower filters.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
322756 how to back up and restore the registry in Windows
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
a. click onstart toreduce this includes this image, typeregedit in the Search box, and then clickregedit in the list ofprograms .
Collapse this includes this imageIf you are prompted for an administrator password or a confirmation, type your password or clickcontinue.
b. look for, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.
c. in the pane, clickUpperFiltersand then clickRemove.
d. click onYes to confirm the deletion of the UpperFilters registry entry.
e. in the pane, clickLowerFilters, and then clickRemove.
f. clickYes to confirm the deletion of the LowerFilters registry entry.
g. out of the Publisher of the registry, and then restart the computer.
Note After the removal of the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall all of the programs involved. If the problem persists, contact the program vendor to determine if an update is available for the program.
Step 4: Update the driver.
Steps to update the driver:
a. Click Start, typedevmgmt.msc and press to enter.
b. expand the CD/DVD and right click on the sub element and click onUpdate driver.
If that fails, then try to reinstall the CD/DVD driver
i. click onStart, type devmgmt.msc and then on enter.
II. expand driver CD/DVD and do a right-click on the sub item and clickUninstall.
III. to restart the computer.
IV. visit the manufacturer's Web site to download the latest version of the driver.
v. install the driver, and then restart the computer so that the changes take effect.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links
Also have a look at the article below.
http://support.Dell.com/support/topics/global.aspx/support/DSN/document?c=us&l=en&s=Gen&docid=346785
Important note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD
http://support.Microsoft.com/kb/952951Thanks and greetings
Umesh P - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.] -
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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No PIP or copy / paste in the Sierra
Hey,. I have a Mac Pro 5.1 with a Geforce GTX 970 and just the sierra have improved. But most of the new features do not work. I don't see a pip icon anywhere and can not copy and paste anything throughout my devices despite the fact that my mac is f
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I get the message below when I send an e-mail to an AOL account. It all started yesterday. I have not changed anything, nor was the recipient of the AOL addy. It goes very well thru with IE, but not Firefox. How can this be addressed? ATTENTION *. Yo
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How to find the original on my windows 10 PC file?
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I bought an iMac nine retina 5K on a month and half ago and it's already in trouble with the slowness and delay, mostly online. Video and audio, struggle streamer and freezes often after a minute or two, sites are sometimes slow in general, Facebook
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Windows does not want to activate. If I insert the product key, it begin as if we was trying to validate or activate but ends and give an error message. The bad news is that when I bought this laptop from a computer plug they gave me two operating sy