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• Change my subscription

  I have a simple-app for Photoshop creative cloud membership (one year).

  I want to change it to Photograhers superscription, and I want to add a subscription to Dreamweaver.

  I follow the instruction for help, but I can't cancel or change my subscriptions because I can not find the help options. I read the complete help system, but it is not true that the system.

  I'm trying to find the spot somwhere to support, and I find that this way.

  I can't believe that WAA has a poor support system...

  Can someone help me?

  Thank you

  Diego

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Hello! How is it possible to change the subscription to another product?

  Hello! How is it possible to change the subscription to another product?

  Cancel what you have and buy new

  You need to contact Adobe to do this, or you may have to pay a penalty of cancellation

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Cancellation/change my subscription - Chat does not

  Hello
  I would like to cancel/change my subscription. All the help pages and pop up tell me I need to do with the support, which, at least in Germany, is only available in cat. But the cat does not. There is nowhere to enter the chat, there is no phone number, nothing... How can I QUICKLY contact anyone of the Germany from Adobe?

  THX, Marta

  Hi Marta,

  Please see manage your membership FAQ: How can I cancel my membership creative cloud, Acrobat or PDF Document, Cloud?

  Kind regards

  Sheena

• Can I change my subscription from PC to MAC photoshop manually?

  Can I change my subscription from PC to MAC photoshop manually?

  Hi laurenp,

  Yes, you can simply download the Creative Cloud Desktop App on mac system by mentioning the link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once downloaded, sign in using your Adobe Id & password and install Photoshop & other product purchased.

  Kind regards

  Mohit

• How do I change my subscription options and renewal CC?

  Currently I have a subscription to 'Creative cloud for the teams'... and in the upper right corner it says "date of renewal; September 4, 2016"
  Now, I have a few questions;

  
  (1) I don't want any kind of automatic renewal...
  How can I turn off this option, and it would be possible to send me a reminder so that I can decide if I want to renew it or not?

  (2) I would also like to change my subscription method, since I now have access to all Adobe applications... which is great, but I didn't need them all.
  How can I change this?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I would like to change my subscription to a new laptop computer. Can I just disconnect on the old laptop and upload the new or should I uninstall on the old?   I also installed on my desktop that will not change. Thank you!

  I would like to change my subscription to a new laptop computer. Can I just disconnect on the old laptop and upload the new or should I uninstall on the old?   I also installed on my desktop that will not change. Thank you!

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

• Would you please change my subscription?

  Hello

  
  

  I subscribed to 4 PC Creative cloud until January.

  I want to cancel one of them, but I am always required the other three in 2016.

  Would you please change my subscription?

  
  

  Thank you and best regards,

  PAL Laszlo Bardacs

  Please see I sent a private message.

• I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• How can I change my subscription within programs

  How can I change my subscription within programs

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Change software subscription?

  Concerning

  I have a monthly subscription with an annual permanence for Adobe Acrobat and I wonder if its possible to change this subscription to Photoshop rather than buy another plan

  Hello

  In addition to the suggestion of Megha Rawat , you can even see upgrade or change your plan creative cloud

  For more details; Please contact customer service

  Kind regards

  Sheena

• How can I change my subscription from a Windows PC to a Mac or a MacBookPro?

  How can I change my subscription from a Windows PC to a Mac or a MacBookPro?

  Hi luth11375044,

  If you have a subscription to creative cloud, you must not change the subscription as cloud programs creative are multiplatform and are compatible with Windows and Mac machines.

  You can just start downloading the programs by downloading the creative application of cloud from this link:

  https://creative.Adobe.com/products/creative-cloud

  Kind regards

  Claes

• Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription: • product name: CC single-app-membership for Acrobat Pro DC (one year) • subscription start date: August 24, 2015 (PT) I would be initiating phone < deleted by the moderator > mail sincerely Dan Bundgaard < deleted by the moderator >

  Hello, I am in error, please follow come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  (Double Post)

• I am paying the annual plan for first pro and put to upgrade to more complete. How can I change my subscription?

  Hello, I have to pay the annual first pro plan and upgrade to the full suite. How can I change my subscription?

  I won't buy the full suite on top of the first pro I already pay. just need to change my unique subsequently enforcement plan.

  TNX.

  Hey,.

  It would be preferable that you contact customer service to see how you can transfer membership or get a refund adjusted for months unused so that you can cancel and start a new membership. I had to do something similar and this is what worked for me.

  I hope this helps. Shawn.

• I teach at a University and want to change my subscription CC to an academic.

  I teach at a University and want to change my subscription CC to an academic.  Why not phone chat lines and Adobe today? $50 a month and without the ability to communicate with a real person?  I tried several times to contact Adobe today.  If I don't hear from someone in a few hours, I all just cancel my membership and then buy a school subscription using my credentials. Would be nice if I could actually talk to a real person and just convert my existing subscription.

  Chat with customer support and made the change.  Thank you.