Change the addresses of e-mail sent to passwords recovery

Having some difficulties to get e-mail addresses set up - hoping someone can enlighten me.

I have created email addresses and set them up to go that the customer's existing e-mail addresses. For some reason, some people did not get the email - and now that we went live they can no longer access their e-mail to receive a new password recovery email.  So is it possible to change the address affecting the recovery of password? The only way I see is to delete the account and recreate it - but it doesn't look good for me.

In addition, even if I deleted and then recreated the email address, people don't get the email to equip themselves. Am I the only person having this problem? What I'm missing here?

Using the new Interface of Admin V3? For some reason any there is no way to change this in the new interface I see. However, in the upper right, you will see a link to "Old Interface". If you go to the users of this interface, you can change the recovery email.

Tags: Business Catalyst

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