Change the icon of the application

Hello. Recently, we changed the name of one of our magazines. Our representative Adobe told us to simply all be updated without changing the connection from Adobe that is used to create the magazine. In this way we can keep all our readers without restarting. Everything has been approved by Apple and the app is now online, but the icon of the application has not changed. It's still the old icon with the old name even if all new art has been used to create the application from the manufacturer of the Viewer. Is it possible to change this? It is obviously a huge problem for us. Any help would be greatly appreciated.

Thank you

Luke

Hello

I know this post is a few months old now, but we finally received a final resolution and I will post it here in case anyone needs it in the future.

For us, just submit a new version of the app with a new icon embedded in the binary file of the manufacturer Viewer wasn't enough to get the graph of store to change. I spent some time talking with Apple and we have solved this problem by taking the following measures.

The large icon is a field locked according to apple. It cannot be changed when the application has been removed from sale. This opens the possibility to change the icon of the application. When you send a traditional patch, previous version stays live for sale until the update is approved and either it will automatically to the top, or you realease yourself. This is a problem if you want to change it the great App (graphic store) icon. So if someone never changes the art of the icon/name of an application curretnly exist here are the steps we had to take.

-In iTunes connect go to rights and pricing. Click on the SPECIFIC STORES in the line of text at the bottom of the window.

-Click unselect all, and then save inside (CAREFUL, this removes the App from the view of the public and put it into a State called DEVELOPER OFF OF THE SALE). It will be down for all the time that take you these steps.

-Now that the application is in the developer removed the State from selling the icon field bigger app is unlocked and you can submit a new version.

-When you change new metadata of versions, you will see a tool now, that allows you to change an icon great app. This is where you can load into your new 512 x 512 icon.

-Once everything is ready with your new version of iTunes Connect, download your new binary version you have made to the manufacturer of the Viewer. You can use the existing application in designer Viewer, just replace all of the appropriate art and change the name if necessary. IMPORTANT - If you do not lose your current audience, do not change the identification code Adobe allows you to submit the folios. The Adobe ID, it's what ties all of this together, change would be catastrophic.

-Then simply wait for your new application to be approved. Once, go back to rights and pricing and turn on the appropriate areas where you app must be sold and you're done.

We have spent a lot of time trying to get this right, so I hope this helps someone in the future.

Thank you

Luke

Tags: Digital Publishing Suite

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